CupsDirect Reviews

Name: CupsDirect
Address: 148 Communications House, 9 St Johns Street, Colchester, Essex
Rating: 4.85

4.9 Rating 725 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 725 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 17th April 2025

102

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service and good quality products. Will certainly buy again from CupsDirect.”

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Posted 5 months ago

“The cups were left outside in the pouring rain in spite of instructions to leave the delivery in the shed!”

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Posted 5 months ago

Hi Janet, I'm so sorry to hear that the courier did not follow your leave safe instruction on your recent order from us. A member of our support team will contact you directly today to resolve this. Thank you for your feedback.

Posted 5 months ago

“Excellent product and fast delivery”

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Posted 5 months ago

“Always good service and great value delivery is very fast great all round”

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Posted 5 months ago

Hi Robert, Thanks for your 5* review and for your continued custom. We look forward to assisting you with your future orders. Have a great weekend.

Posted 5 months ago

“Had a great experience with this company from the get go! They where very helpful when finding the perfect packaging I was after and the quality of the packaging itself is top class. Would recommend!!”

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Posted 5 months ago

“Prompt service, cups look great for Christmas”

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Posted 5 months ago

Hi Sarah, thank you for your recent order of Festive Double Wall Hot Cups and for your 5* review. I'm so glad you are pleased with the products and service received. We look forward to assisting you with future orders. Have a great weekend!

Posted 5 months ago

“Great service, quality items, fast delivery”

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Posted 5 months ago

“Good service good quality”

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Posted 5 months ago

“Great Service”

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Posted 5 months ago

Hi Ayaz, Thanks for your product and company reviews of us here at CupsDirect. We appreciate your positive feedback and look forward to assisting you with future orders.

Posted 5 months ago

“Quality at it peak. I shall be ordering again.”

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Posted 5 months ago

Hi, really pleased to hear that! We look forward to assisting with your future orders. Have a great weekend!

Posted 5 months ago

“Super products delivered in great condition in record time. MARVELLOUS!”

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Posted 5 months ago

“Always my go to company for 2oz and 8oz deli cups. 100% recommend.”

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Posted 5 months ago

Glad to hear that we are your go to supplier for your deli cups. Thank you for your continued custom and for your 5* review Gary!

Posted 5 months ago

“Good delivery time”

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Posted 5 months ago

“Easy to order, fast response and delivered in timely manner- just what i need no hassle!”

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Posted 6 months ago

Hi Paula, Thank you for your 5* review of CupsDirect. We are so glad that you are happy with the service we provide and we look forward to assisting you with future orders. Thank you for your continued custom.

Posted 6 months ago

“Great service and cups and lids are great quality! Thank you”

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Posted 6 months ago

Hi Danielle, Thank you for taking the time to review CupsDirect today. I'm really pleased to hear that you are happy with the quality of both the service and cups/lids received! Thank you for your continued custom and we look forward to assisting you with future orders.

Posted 6 months ago

“I am really pleased that you now pack the cups in paper. Very easy to use and recyclable.”

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Posted 6 months ago

Hi Mary. Thank you for your positive reviews on our Bio Recyclable Hot cups. We are so pleased to hear that addition of paper packaging on this range makes it convenient for you to recycle both the cups and packaging after use. We appreciate your continued custom.

Posted 6 months ago

“excelente”

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Posted 6 months ago

“Always delivery on time and quality cups”

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Posted 6 months ago

“Good prices fast delivery great supplier”

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Posted 6 months ago

CupsDirect is rated 4.9 based on 725 reviews