CupsDirect Reviews

Name: CupsDirect
Address: 148 Communications House, 9 St Johns Street, Colchester, Essex
Rating: 4.84

4.8 Rating 662 Reviews

97 %

of reviewers recommend CupsDirect

4.8

Based on 662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 243777

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 15th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good company with next day delivery (at extra cost). Definitely l I will order again.”

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Posted 1 year ago

“Good quick response, only had samples but will be ordering shortly”

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Posted 1 year ago

“Fast and easy delivery. Great product and great price.”

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Posted 1 year ago

“Great place to shop!”

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Posted 1 year ago

“Good price and a very fast delivery”

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Posted 1 year ago

“Perfect service, at competitive prices”

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Posted 1 year ago

“Great customer service, answered my questions about compostable cups, very helpfull - recommended”

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Posted 1 year ago

“Good Quality & price plus quick delivery..”

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Posted 1 year ago

“I always use Cups Direct. you get a great service and perfect product. always reliable delivery. Thank you Cups Direct. Julie”

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Posted 1 year ago

Hi Julie, thank you for your continued custom, and now taking the time to kindly Review us - It's much appreciated. All the best, Will. CupsDirect

Posted 1 year ago

“Very good product from this company and quick to respond and resolve any problems. Recommended”

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Posted 1 year ago

“Amazing service. Website is easy to use and the service is so fast. I will be ordering again”

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Posted 1 year ago

“Great product delivered very quickly. Good price. Thank you”

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Posted 1 year ago

“CupsDirect is my very recent discovery, and I am absolutely delighted to have found them. Excellent range of products, great prices and very efficient delivery service. Highly recommended!”

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Posted 1 year ago

“Package not yet received. Was due for delivery 15th December Customer service from both Andy and Will was excellent. Called me to keep me updated with progress of my package and issued a partial refund.”

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Posted 1 year ago

Hi Amanda, Thank you for feedback, Apologies for the delays and issues with your local DPD depot. We hope the product works out well, and would love to get another opportunity to supply you in the future. Kind Regards.

Posted 1 year ago

“Very good service and bery goid product”

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Posted 1 year ago

“I had paid for next day delivery, these cups were for a specific event at my bar. They arrived 2 days after the event had taken place. DPD the delivery service wee atrocious to deal with. I was texted on the day I received the cups stating that again they wouldn’t arrive only when I emailed customer services demanding a refund did I then get a response saying they would be delivered. Complete and utter waste of my time and money.”

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Posted 1 year ago

Hi Benjamin, I am sorry to hear about the negative experience, and that your event deadline was missed. Your order was packed and shipped the same day - however the Midlothian DPD depot has run into problems during Christmas with the Royal mail strikes, weather conditions, volume of freight causing delays. We do have notices on CupsDirect about this as it is affecting everyone. Our notes show our communication with you on the 15th December but unfortunately your goods didn’t arrive until late on the 17th – taking 4 days to receive your delivery. Apologies again. Kind Regards. CupsDirect.

Posted 1 year ago

“Great cups, fast delivery!”

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Posted 1 year ago

“Quick delivery, good price and good quality product.”

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Posted 1 year ago

“Really great customer service, answered my questions very quickly pre-purchase and fast delivery.”

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Posted 1 year ago

“Super quick and efficient service. Will definitely use again.”

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Posted 1 year ago

CupsDirect is rated 4.8 based on 662 reviews