CupsDirect Reviews

Name: CupsDirect
Address: 148 Communications House, 9 St Johns Street, Colchester, Essex
Rating: 4.84

4.8 Rating 662 Reviews

97 %

of reviewers recommend CupsDirect

4.8

Based on 662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 243777

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 15th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, fast delivery”

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Posted 4 months ago

“Always a fast and efficient response to our orders - thank you”

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Posted 4 months ago

“great price, exellent service, quickly delivered. once again a pleasure to deal with”

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Posted 4 months ago

Hi Jean, Thanks so much for your 5 star review. I'm glad you are always happy with the price and service received.

Posted 4 months ago

“Great fast and efficient service thank you”

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Posted 4 months ago

“The delivery system is very horrible and my order has not arrived yet”

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Posted 4 months ago

Hi Javad, Apologies that you weren't satisfied with the shipping process this time and that the couriers didn't deliver to the correct location. This is now resolved but feel free to contact us directly in future as we will always be happy to assist with any issues during your order process.

Posted 4 months ago

“Superb service, great product, and very happy with all the help and advice to get the right products and print etc. as needed - very much appreciated...”

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Posted 4 months ago

Thank you for your 5 star review. I'm glad to hear you are happy with both products and service received

Posted 4 months ago

“Excellent service, fast delivery, value for money! Thank you.”

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Posted 4 months ago

“Always in stock, professional and polite, delivery always prompt”

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Posted 4 months ago

“Delivery service has a lot to be desired, not the speed of delivery but how, the company that delivers have been known to leave the delivery outside (an open) in the rain rather than bring into the kitchen”

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Posted 4 months ago

Good afternoon, I'm sorry to hear that your boxes have been left outside. We've had a look into this and we can see that this has only been the case when delivered by DPD as the carrier so I suggest using APC going forward to see if this makes a difference. If you have any other problems please reach out to support@cupsdirect.co.uk and we will be here to help.

Posted 4 months ago

“Very east order process and a good price. Delivery was very efficient.”

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Posted 4 months ago

“Excellent service , delivered next day ! Good quality , have used them before”

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Posted 4 months ago

“Went out of their way to help us”

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Posted 4 months ago

Hi Adele. Thanks for your 5 star review. We're so glad you re happy with the service you received

Posted 4 months ago

“Great service and product”

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Posted 4 months ago

“Prompt delivery, no shortages, everything we order always in stock, very reasonably priced.”

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Posted 5 months ago

“Excellent fast service and good pricing.”

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Posted 5 months ago

“Good and fast service”

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Posted 5 months ago

“Great prices, good quality products, fast and reliable delivery service. Been ordering for a year not a problem at all.”

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Posted 5 months ago

“Excellent service, goods always arrive within timescales quoted”

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Posted 5 months ago

“Always good quality, never let us down!”

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Posted 5 months ago

“Well made product at a reasonable price”

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Posted 5 months ago

CupsDirect is rated 4.8 based on 662 reviews