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CupsDirect Reviews

4.8 Rating 675 Reviews
96 %
of reviewers recommend CupsDirect
Company Reviews Product Reviews
1,478
 Metrics Info
4.8
Based on 675 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read CupsDirect Reviews

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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Liz D
Verified Buyer
“Nice people to deal with. Although amongst the cups sent were quite a few broken ones. Probably a packing issue with many of them split and too tightly stacked. Cups Direct were extremely helpful up to a point, but when it happened another time they didn't really want to know saying that no other customer had the problem. Think we'll have to send photographic evidence directly to the manufacturer as holes and splits occurred again this weekend while we were trying to serve.”
Helpful Report
Posted 1 year ago
Hi Liz, thank you for your feedback on the PP beer cups, I am sorry to hear you have experienced more issues with this range. We have contacted you directly to resolve this for you.
Posted 1 year ago
Murat
Verified Reviewer
“Good customer service”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Poor quality”
Helpful Report
Posted 1 year ago
Emma W
Verified Buyer
“Customer service have responded straight away. Great quality products and competitive prices”
Helpful Report
Posted 1 year ago
Emmanuel M
Verified Buyer
“great prices and excellent quality items are exactly as presented on the website delivery was as planned with no delays 5* merchant”
Helpful Report
Posted 1 year ago
Richard P
Verified Buyer
“Very quick efficient service”
Helpful Report
Posted 1 year ago
Deborah W
Verified Buyer
“Great value cups, good quality and speedy delivery. Would reccommend”
Helpful Report
Posted 1 year ago
Chris F
Verified Buyer
“Always delivered on time and as described. Very good company”
Helpful Report
Posted 1 year ago
Martin H
Verified Buyer
“Good prices and fast delivery. What more can you ask for. Recommended!”
Helpful Report
Posted 1 year ago
Eric K
Verified Buyer
“essy to buy online, quickly delivery”
Helpful Report
Posted 1 year ago
Margaret I
Verified Buyer
“All good as usual”
Helpful Report
Posted 1 year ago
ROSH L
Verified Buyer
“TOP SERVICE”
Helpful Report
Posted 1 year ago
Suresh M
Verified Buyer
“Items delivered on time and well packaged”
Helpful Report
Posted 1 year ago
Mark P
Verified Buyer
“Excellent service, product as shown and arrived earlier than scheduled.”
Helpful Report
Posted 1 year ago
Ramesh P
Verified Buyer
“Great product great value of money”
Helpful Report
Posted 1 year ago
Paul V
Verified Buyer
“Simple ordering process and promt delivery. Great sturdy cups that are ideal for two large scoops of ice cream. Will be using Cups Direct in the near future.”
Helpful Report
Posted 1 year ago
Mariam Y
Verified Buyer
“Great quality products and really fast delivery 🙌🏾🙌🏾”
Helpful Report
Posted 1 year ago
Thank you for your 5-star rating of CupsDirect. We really appreciate your feedback. We are so glad that you have found our great quality products and fast delivery service to your liking. Thank you again!
Posted 1 year ago
Michael F
Verified Buyer
“I ordered sip lid cups that flip over they are the best not as cheap as other but you get a great lid that your customers like and reuse through out the day 5***** l buy all the time they give you an edge that others do not have All to buy Michael Flynn”
Helpful Report
Posted 1 year ago
Claire B
Verified Buyer
“Cups as described ordered from them a few times no problem. My last order arrived in two park & my second order was just left outside no card nothing so was missed and stollen. Email to fund out what had happened as I just assumed it had t been delivered, Received an email with the currier's photo of the parcel delivered, replied that it's been stolen no response. Surely if left & stolen item is the responsibility of the sender?? Even an apology would of been nice but nothing”
Helpful Report
Posted 1 year ago
Paullina W
Verified Buyer
“Great product for a great price.”
Helpful Report
Posted 1 year ago
CupsDirect is rated 4.8 based on 675 reviews
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