CupsDirect Reviews

Name: CupsDirect
Address: 148 Communications House, 9 St Johns Street, Colchester, Essex
Rating: 4.84

4.8 Rating 675 Reviews

96 %

of reviewers recommend CupsDirect

4.8

Based on 675 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 30th December 2024

Anonymous

CupsDirect 5 star review on 10th December 2024

Wendy

CupsDirect 5 star review on 26th November 2024

Antonello

Anonymous

Anonymous // 01/01/2019

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“Items as advertised and delivered promptly. Recommended.”

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Posted 2 years ago

“Great company to use very easy order system”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Fast efficient service as usual from cups direct”

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Posted 2 years ago

“Quick delivery, only slight issue was the courier (a regular) assumed they were for the Catering Dept and delivered them there instead of to the main reception, soon tracked down and taken to the correct place.”

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Posted 2 years ago

“The base for the sauce pot is excellent but the lid is thinner than the pot base and difficult to close.”

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Posted 2 years ago

“Love the products and competitive prices However, the last 2 orders, I have not been able to proces my card on line It keeps stating that my postcode does not match billing address I then have to call the office to place the order”

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Posted 2 years ago

“Fab service good product and price watt more do you need”

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Posted 2 years ago

Hi Tony, thank you for another order and ongoing support - you feedback is much appreciated. We hope you have a prosperous festive season. All the best. Will. CupsDirect.

Posted 2 years ago

“Great, speedy service as always”

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Posted 2 years ago

“Deliveries comes at random. I get deliveries from different suppliers using same delivery company, and always get email and message advising with delivery window. Never get one when CupsDirect sending. Cup/lid quality not bad, but way too many rejects in every box.”

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Posted 2 years ago

“Some of the styles of boxes I ordered were ok (the white ones). Most were pretty flimsy and thin. Not overly impressed with quality.”

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Posted 2 years ago

Thank you for your feedback, Sorry you are not happy with some of the Kraft ranges. We have new cake box and bakery ranges coming in the new year which would hopefully work better for the Bakery sector.. The fast food kraft range is a lighter weight material, supplied at a competitive price. I will pass your comments on to purchasing team and If you need any help with the order please contact us directly we will be pleased to assist. Thanks again.

Posted 2 years ago

“Fast delivery and reliable price.”

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Posted 2 years ago

“5 star service”

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Posted 2 years ago

“The customer service is absolutely amazing. The communication is 5/5. Unfortunately the first delivery service is 0 ! “ tried” to deliver for 5 days, telling lies that Boone was at home ! Taking photos from the car, driving ! DHL on the other hand absolutely 5/5 !”

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Posted 2 years ago

Hi Klaudia, thank you for your feedback and opportunity to supply you, glad we got it right second time and apologies again for the issues with the first delivery attempt from APC. We hope to see you again soon. Kind Regards. CupsDirect.

Posted 2 years ago

“I still haven’t received my parcels”

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Posted 2 years ago

“Great service…. Very prompt delivery”

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Posted 2 years ago

“Goods as ordered, good quality. Good value for money. Fast delivery. I box arrived with slight damage but didn't affect the goods.”

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Posted 2 years ago

“Good speedy service - good quality products”

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Posted 2 years ago

“Very good service, I shall use this Company again.”

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Posted 2 years ago

“Great service and helpful when info is required.”

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Posted 2 years ago

CupsDirect is rated 4.8 based on 675 reviews