CupsDirect Reviews

Name: CupsDirect
Address: 148 Communications House, 9 St Johns Street, Colchester, Essex
Rating: 4.85

4.9 Rating 714 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 714 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 14th March 2025

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CupsDirect 5 star review on 9th March 2025

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CupsDirect 5 star review on 19th February 2025

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CupsDirect 5 star review on 11th February 2025

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Anonymous // 01/01/2019

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“Excellent fast and efficient service”

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Posted 3 months ago

Hi Emma, Thank you for your 5* review. It's great to hear you are happy with the services provided.

Posted 2 months ago

“I use these cups to make floral cupcake bouquets, they’re the perfect size to hold the cupcakes and elevate them in a bouquet style. CupsDirect always deliver quickly and will respond quickly to any queries you may have!”

CupsDirect 5 star review on 10th December 2024

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Posted 3 months ago

Hi Wendy, Thank you so much for sharing the image of how you use our 7oz Paper Water Cups. Your cupcake bouquets are amazing, you're really talented! Thank you for your 5* review

Posted 3 months ago

“Choice, I quickly found just what I wanted with lots of metrics for the cups to help. I baught No2 foil trays using similar good size descriptions. Prices are very good with prompt delivery. All-in-all, a good service.”

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Posted 3 months ago

Hi Barrie, I'm glad to hear you found the website easy to use and informative. Thank you for your 5* review of our products and services here at CupsDirect

Posted 3 months ago

“Excellent service and very quick..5 stars”

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Posted 3 months ago

“Cups arrived punctually and are of good quality.”

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Posted 3 months ago

“The quality is always great and I find the website very easy to order from. Delivery is also super quick!”

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Posted 3 months ago

Hi Liz, Thank you for your 5* review. It's great to hear you find our website easy to order from and are happy with the quality and delivery of our products

Posted 3 months ago

“Good service, fast delivery personally i can't complain.”

CupsDirect 5 star review on 26th November 2024

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Posted 4 months ago

Hi Antonello, I'm glad to hear you are pleased with the service, delivery and products you receive from us here at CupsDirect. Your burgers look really delicious!! Thanks for sharing the image of how you use our Newsprint Greaseproof bags

Posted 3 months ago

“The cups we ordered are bio recyclable and they arrived promptly and were well packaged. We will be using this firm again.”

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Posted 4 months ago

“I’ve used CupsDirect for 3 years and have always had great service, prompt delivery and their products are always very reliable ⭐️⭐️⭐️⭐️⭐️”

CupsDirect 5 star review on 25th November 2024

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Posted 4 months ago

Hi Neil, We appreciate your kind review and continued custom. Thank you for sharing the image too - Your hot chocolates look delicious!!

Posted 3 months ago

“Excellent customer service and good quality products. Will certainly buy again from CupsDirect.”

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Posted 4 months ago

“The cups were left outside in the pouring rain in spite of instructions to leave the delivery in the shed!”

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Posted 4 months ago

Hi Janet, I'm so sorry to hear that the courier did not follow your leave safe instruction on your recent order from us. A member of our support team will contact you directly today to resolve this. Thank you for your feedback.

Posted 4 months ago

“Excellent product and fast delivery”

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Posted 4 months ago

“Always good service and great value delivery is very fast great all round”

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Posted 4 months ago

Hi Robert, Thanks for your 5* review and for your continued custom. We look forward to assisting you with your future orders. Have a great weekend.

Posted 4 months ago

“Had a great experience with this company from the get go! They where very helpful when finding the perfect packaging I was after and the quality of the packaging itself is top class. Would recommend!!”

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Posted 4 months ago

“Prompt service, cups look great for Christmas”

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Posted 4 months ago

Hi Sarah, thank you for your recent order of Festive Double Wall Hot Cups and for your 5* review. I'm so glad you are pleased with the products and service received. We look forward to assisting you with future orders. Have a great weekend!

Posted 4 months ago

“Great service, quality items, fast delivery”

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Posted 4 months ago

“Good service good quality”

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Posted 4 months ago

“Great Service”

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Posted 4 months ago

Hi Ayaz, Thanks for your product and company reviews of us here at CupsDirect. We appreciate your positive feedback and look forward to assisting you with future orders.

Posted 4 months ago

“Quality at it peak. I shall be ordering again.”

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Posted 4 months ago

Hi, really pleased to hear that! We look forward to assisting with your future orders. Have a great weekend!

Posted 4 months ago

CupsDirect is rated 4.9 based on 714 reviews