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CupsDirect Reviews

4.9 Rating 725 Reviews
97 %
of reviewers recommend CupsDirect
4.9
Based on 725 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read CupsDirect Reviews

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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Great quality only thing is that the lids are too snug so they can dent the soup containers. Otherwise good prices and fast delivery.
Helpful Report
Posted 2 months ago
Hi Anoma, Thank you for your positive review. I'm pleased to hear you are happy with our prices and delivery time. A member of the support team will be in touch with you directly today to get more information on the lid fitment issue you are experiencing with the soup containers.
Posted 2 months ago
Easy order delivered the next day
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Posted 2 months ago
Competitive prices, and fast delivery. Although I received one damaged box but customer service team resolved the issue immediately. And great product, just perfect for our takeaway food.
CupsDirect 5 star review on 29th January 2025
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Posted 2 months ago
Good morning, Wow, your Korean rice bowls look delicious. We really appreciate you taking the time to write us a positive review. We hope issues don't arise with CupsDirect orders, but we will always be here to help if they do!
Posted 2 months ago
A really great price and very quick shipping for my favourite Chai Latte powder.
CupsDirect 5 star review on 26th January 2025
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Posted 2 months ago
Hi, Thank you for your 5* review. I'm so glad you love our Chai Latte powder - It's my favourite too!
Posted 2 months ago
Fast delivery and kept in touch on delivery times
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Posted 3 months ago
Ordered the Black triple walled recyclable cups. Trying these triple walled cups for the first time. They slide apart very easily and I’ve found the texture has a nice feel to it. 100% compostable also a great feature. I’ll be ordering them again.
Helpful Report
Posted 3 months ago
Hi Jon, I'm so pleased you are happy with your first case of Bio Recyclable - Triple Wall Black Hot Cups. We think they are a great compostable option too! We appreciate your continued custom and thank you for taking the time to leave us a 5* review
Posted 3 months ago
easy ordering and quick delivery
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Posted 3 months ago
Great fast delivery.
CupsDirect 5 star review on 21st January 2025
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Posted 3 months ago
Hi Alison, Thank you for your review and for sharing your photo showing how you use our Bagasse meal trays. Your takeaway breakfast looks great!
Posted 3 months ago
Easy to use website. Fast no fuss delivery. Great eat to use product. Have shopped around for price and they are the best. 100% recomend.
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Posted 3 months ago
Hi Brian, Thank you for your 5* review. I'm glad to hear you are happy with all aspects of the service CupsDirect provides. We appreciate your continued custom
Posted 3 months ago
Excellent company good prices in comparison to others
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Posted 3 months ago
Hi Robert, Thank you for your 5* ratings on both your company and product reviews of CupsDirect. It is much appreciated and we are grateful for your continued custom.
Posted 3 months ago
Always very quick delivery and great products
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Posted 4 months ago
Hi Carl, Thank you for your 5* review. It is much appreciated.
Posted 3 months ago
Excellent fast and efficient service
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Posted 4 months ago
Hi Emma, Thank you for your 5* review. It's great to hear you are happy with the services provided.
Posted 3 months ago
I use these cups to make floral cupcake bouquets, they’re the perfect size to hold the cupcakes and elevate them in a bouquet style. CupsDirect always deliver quickly and will respond quickly to any queries you may have!
CupsDirect 5 star review on 10th December 2024 CupsDirect 5 star review on 10th December 2024 CupsDirect 5 star review on 10th December 2024
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Posted 4 months ago
Hi Wendy, Thank you so much for sharing the image of how you use our 7oz Paper Water Cups. Your cupcake bouquets are amazing, you're really talented! Thank you for your 5* review
Posted 4 months ago
Choice, I quickly found just what I wanted with lots of metrics for the cups to help. I baught No2 foil trays using similar good size descriptions. Prices are very good with prompt delivery. All-in-all, a good service.
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Posted 4 months ago
Hi Barrie, I'm glad to hear you found the website easy to use and informative. Thank you for your 5* review of our products and services here at CupsDirect
Posted 4 months ago
Excellent service and very quick..5 stars
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Posted 4 months ago
Cups arrived punctually and are of good quality.
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Posted 4 months ago
The quality is always great and I find the website very easy to order from. Delivery is also super quick!
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Posted 4 months ago
Hi Liz, Thank you for your 5* review. It's great to hear you find our website easy to order from and are happy with the quality and delivery of our products
Posted 4 months ago
Good service, fast delivery personally i can't complain.
CupsDirect 5 star review on 26th November 2024
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Posted 4 months ago
Hi Antonello, I'm glad to hear you are pleased with the service, delivery and products you receive from us here at CupsDirect. Your burgers look really delicious!! Thanks for sharing the image of how you use our Newsprint Greaseproof bags
Posted 4 months ago
The cups we ordered are bio recyclable and they arrived promptly and were well packaged. We will be using this firm again.
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Posted 4 months ago
I’ve used CupsDirect for 3 years and have always had great service, prompt delivery and their products are always very reliable ⭐️⭐️⭐️⭐️⭐️
CupsDirect 5 star review on 25th November 2024
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Posted 4 months ago
Hi Neil, We appreciate your kind review and continued custom. Thank you for sharing the image too - Your hot chocolates look delicious!!
Posted 4 months ago
CupsDirect is rated 4.9 based on 725 reviews