CupsDirect Reviews

Name: CupsDirect
Address: 148 Communications House, 9 St Johns Street, Colchester, Essex
Rating: 4.85

4.9 Rating 725 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 725 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

Write Your review

Tell us how CupsDirect made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CupsDirect 5 star review on 17th April 2025

102

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality only thing is that the lids are too snug so they can dent the soup containers. Otherwise good prices and fast delivery.”

Helpful Report

Posted 2 months ago

Hi Anoma, Thank you for your positive review. I'm pleased to hear you are happy with our prices and delivery time. A member of the support team will be in touch with you directly today to get more information on the lid fitment issue you are experiencing with the soup containers.

Posted 2 months ago

“Easy order delivered the next day”

Helpful Report

Posted 2 months ago

“Competitive prices, and fast delivery. Although I received one damaged box but customer service team resolved the issue immediately. And great product, just perfect for our takeaway food.”

CupsDirect 5 star review on 29th January 2025

Helpful Report

Posted 2 months ago

Good morning, Wow, your Korean rice bowls look delicious. We really appreciate you taking the time to write us a positive review. We hope issues don't arise with CupsDirect orders, but we will always be here to help if they do!

Posted 2 months ago

“A really great price and very quick shipping for my favourite Chai Latte powder.”

CupsDirect 5 star review on 26th January 2025

Helpful Report

Posted 2 months ago

Hi, Thank you for your 5* review. I'm so glad you love our Chai Latte powder - It's my favourite too!

Posted 2 months ago

“Fast delivery and kept in touch on delivery times”

Helpful Report

Posted 3 months ago

“Ordered the Black triple walled recyclable cups. Trying these triple walled cups for the first time. They slide apart very easily and I’ve found the texture has a nice feel to it. 100% compostable also a great feature. I’ll be ordering them again.”

Helpful Report

Posted 3 months ago

Hi Jon, I'm so pleased you are happy with your first case of Bio Recyclable - Triple Wall Black Hot Cups. We think they are a great compostable option too! We appreciate your continued custom and thank you for taking the time to leave us a 5* review

Posted 3 months ago

“easy ordering and quick delivery”

Helpful Report

Posted 3 months ago

“Great fast delivery.”

CupsDirect 5 star review on 21st January 2025

Helpful Report

Posted 3 months ago

Hi Alison, Thank you for your review and for sharing your photo showing how you use our Bagasse meal trays. Your takeaway breakfast looks great!

Posted 3 months ago

“Easy to use website. Fast no fuss delivery. Great eat to use product. Have shopped around for price and they are the best. 100% recomend.”

Helpful Report

Posted 3 months ago

Hi Brian, Thank you for your 5* review. I'm glad to hear you are happy with all aspects of the service CupsDirect provides. We appreciate your continued custom

Posted 3 months ago

“Excellent company good prices in comparison to others”

Helpful Report

Posted 3 months ago

Hi Robert, Thank you for your 5* ratings on both your company and product reviews of CupsDirect. It is much appreciated and we are grateful for your continued custom.

Posted 3 months ago

“Always very quick delivery and great products”

Helpful Report

Posted 4 months ago

Hi Carl, Thank you for your 5* review. It is much appreciated.

Posted 3 months ago

“Excellent fast and efficient service”

Helpful Report

Posted 4 months ago

Hi Emma, Thank you for your 5* review. It's great to hear you are happy with the services provided.

Posted 3 months ago

“I use these cups to make floral cupcake bouquets, they’re the perfect size to hold the cupcakes and elevate them in a bouquet style. CupsDirect always deliver quickly and will respond quickly to any queries you may have!”

CupsDirect 5 star review on 10th December 2024

Helpful Report

Posted 4 months ago

Hi Wendy, Thank you so much for sharing the image of how you use our 7oz Paper Water Cups. Your cupcake bouquets are amazing, you're really talented! Thank you for your 5* review

Posted 4 months ago

“Choice, I quickly found just what I wanted with lots of metrics for the cups to help. I baught No2 foil trays using similar good size descriptions. Prices are very good with prompt delivery. All-in-all, a good service.”

Helpful Report

Posted 4 months ago

Hi Barrie, I'm glad to hear you found the website easy to use and informative. Thank you for your 5* review of our products and services here at CupsDirect

Posted 4 months ago

“Excellent service and very quick..5 stars”

Helpful Report

Posted 4 months ago

“Cups arrived punctually and are of good quality.”

Helpful Report

Posted 4 months ago

“The quality is always great and I find the website very easy to order from. Delivery is also super quick!”

Helpful Report

Posted 4 months ago

Hi Liz, Thank you for your 5* review. It's great to hear you find our website easy to order from and are happy with the quality and delivery of our products

Posted 4 months ago

“Good service, fast delivery personally i can't complain.”

CupsDirect 5 star review on 26th November 2024

Helpful Report

Posted 4 months ago

Hi Antonello, I'm glad to hear you are pleased with the service, delivery and products you receive from us here at CupsDirect. Your burgers look really delicious!! Thanks for sharing the image of how you use our Newsprint Greaseproof bags

Posted 4 months ago

“The cups we ordered are bio recyclable and they arrived promptly and were well packaged. We will be using this firm again.”

Helpful Report

Posted 4 months ago

“I’ve used CupsDirect for 3 years and have always had great service, prompt delivery and their products are always very reliable ⭐️⭐️⭐️⭐️⭐️”

CupsDirect 5 star review on 25th November 2024

Helpful Report

Posted 4 months ago

Hi Neil, We appreciate your kind review and continued custom. Thank you for sharing the image too - Your hot chocolates look delicious!!

Posted 4 months ago

CupsDirect is rated 4.9 based on 725 reviews