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CupsDirect Reviews

4.8 Rating 662 Reviews
97 %
of reviewers recommend CupsDirect
4.8
Based on 662 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read CupsDirect Reviews

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 243777

Email:

support@cupsdirect.co.uk

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Always deliver on time and stock availability is Very good 👍🏻
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Posted 1 year ago
GREAT SERVICE , ALWAYS EXTREMELY HELPFUL ON THE PHONE . TOP GUYS TO DEAL WITH .
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Posted 1 year ago
Thank you Andrew, Appreciate your loyalty and ongoing business, always a pleasure doing business with you on the phone. We look forward to continuing to serve you!
Posted 1 year ago
Always efficient with prompt delivery. Stock choice impressive , highly recommended.
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Posted 1 year ago
Great service from order to delivery
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Posted 1 year ago
Really reliable company and great to deal with. Any queries have been dealt with immediately and in a really personable manner. I ordered the wrong size of cup initially and CupsDirect took them back without even charging me for the postage. Can't praise them enough.
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Posted 1 year ago
Thank you so much Janet for your wonderful 5 star rating. It's great to hear that your queries have been dealt with correctly. Thank you for your business it is much appreciated. CupsDirect.
Posted 1 year ago
Excellent service
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Posted 1 year ago
First time ordering branded cups and it couldn't have been easier. Offered help and advice with our artwork and when we mentioned we had a shorter deadline than they advertised they said they would do their best but came up trumps and beat the timescale they were trying for. The quality of the aqueous paper cups is superb, holding hot drinks with no sign of the seams failing as we've seen with other cups in the past. Print quality is superb and price was so much cheaper than others we researched. We won't go anywhere else for our next order.
CupsDirect 5 star review on 15th May 2023 CupsDirect 5 star review on 15th May 2023
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Posted 1 year ago
Thank you for your generous 5 star rating and review of the branded paper cups - Appreciate you adding the image, the cup looks fantastic. We look forward to serving you again soon!
Posted 1 year ago
Great service, pricing & super fast delivery. We haven’t opened our doors yet but will definitely be order again when needed 😊
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Posted 1 year ago
Thankyou for your feedback, we are pleased you liked the service and delivery and wish you great success with your new business venture. ❤️ Thanks again and all the best. CupsDirect.
Posted 1 year ago
Amazing service as always. Had a few items and they have always been top quality.
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Posted 1 year ago
Used them at the last minute as didn't have time to go to the local supplier, ordered and spoke to a staff member who was very helpful and explained I needed them to be delivered the next day which he sorted without any fuss at all, first class service and very very competitive prices, would use again tomorrow.
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Posted 1 year ago
I ordered clim film and it was torn and destroy and I would like you to make sure that next time to keep your things not destroyed or torn thank you Signed by Marion
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Posted 1 year ago
Thank you for taking our call today, and the time to express your thoughts on your experience with CupsDirect. We appreciate you bringing this to our attention and we apologise for the damaged packaging you received. We will work hard to ensure that all products are well maintained and supplied in good condition next time.
Posted 1 year ago
Excellent customer service and good quality products.
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Posted 1 year ago
I ordered samples from cups direct. I will be making my orders in soon as the sample items are excellent.
CupsDirect 5 star review on 23rd April 2023 CupsDirect 5 star review on 23rd April 2023
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Posted 1 year ago
Thank you so much for your 5 star rating, and thankyou for the pictures the platters look really great. I'm pleased to hear the sample pack items have been up to your expectations and we greatly appreciate the opportunity to serve you again in the future. Many Thanks, CupsDirect.
Posted 1 year ago
Excellent service would recommend this company to others
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Posted 1 year ago
Brilliant service, fast delivery and a small issue solved quickly and professionally. Would definitely use again. Keep up the good work and thanks guys
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Posted 1 year ago
Fantastic service as per usual
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Posted 1 year ago
Good quality products, fast delivery.
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Posted 1 year ago
Great customer service. Man on the phone was really helpful. Only disappointment is they discontinued lids for the cups I bough a while ago. Which is a shame as I have a few sleeves left which will unfortunately got to waste.
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Posted 1 year ago
CupsDirect have always been my first choice for takeaway cups. Always cheaper than anywhere else and always delivered quickly.
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Posted 1 year ago
excellent product
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Posted 1 year ago
CupsDirect is rated 4.8 based on 662 reviews