CupsDirect Reviews

Name: CupsDirect
Address: 148 Communications House, 9 St Johns Street, Colchester, Essex
Rating: 4.85

4.9 Rating 698 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 698 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 11th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered sip lid cups that flip over they are the best not as cheap as other but you get a great lid that your customers like and reuse through out the day 5***** l buy all the time they give you an edge that others do not have All to buy Michael Flynn”

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Posted 1 year ago

“Cups as described ordered from them a few times no problem. My last order arrived in two park & my second order was just left outside no card nothing so was missed and stollen. Email to fund out what had happened as I just assumed it had t been delivered, Received an email with the currier's photo of the parcel delivered, replied that it's been stolen no response. Surely if left & stolen item is the responsibility of the sender?? Even an apology would of been nice but nothing”

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Posted 1 year ago

“Great product for a great price.”

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Posted 1 year ago

“Great value & very reasonably priced”

CupsDirect 5 star review on 10th August 2023

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Posted 1 year ago

“Supplied what I needed when I needed it. Couldn't have done better than that!”

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Posted 1 year ago

“I like the service, really good. The issue you having is that you say you will deliver one day and the delivery shows up on a different day. As a result of this, my parcel was delivered out of the delivery window given by you and the parcel was stolen twice. You resend the delivery. I will suggest if you say you deliver on (Wednesday) keep it like that. Otherwise, I don't understand why your system sends this information. Other than that amazing.”

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Posted 1 year ago

“Excellent Quality and quick delivery. Will definitely use again.”

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Posted 1 year ago

“Fantastic service and delivery on time”

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Posted 1 year ago

“Excellent quality and very efficient service at all times.”

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Posted 1 year ago

“I am always very pleased with the service from CupsDirect. Even when I run out of cups and call in a panic they always make sure I get my cups in time. One time when I did not get my delivery due to the drivers fault, they rang the delivery company and resolved the issue for me straight away. A great company and service and will always use CupsDirect ! I would highly recommend. Julie”

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Posted 1 year ago

“Ordered early afternoon and it arrived the next morning…pretty scary…”

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Posted 1 year ago

“Cups arrived as promised and were of good quality”

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Posted 1 year ago

“Easy to navigate website. Product information is helpful. Competitive prices. Speedy delivery”

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Posted 1 year ago

“Great speedy service, highly recommend”

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Posted 1 year ago

“I choose the environmentally friendly cup and paper lid. I am happy and the customers are happy. Excellent delivery time and great quality. You got yourself a happy customer ;) Silvia Director Berrybegood Ltd”

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Posted 1 year ago

“Fabulous service, prompt delivery and great quality product”

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Posted 1 year ago

“Good cups, good price, readilly available. Thanks.”

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Posted 1 year ago

“Super happy with the purchase. Great customer care and prompt delivery.”

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Posted 1 year ago

“Great products. Fast delivery as always”

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Posted 1 year ago

“It would be great if you can provide an option of free delivery service from other courier partners apart from APC only.”

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Posted 1 year ago

Thank you for your feedback on APC. It has been noted. We currently offer the DPD + Pallet services as well as APC.

Posted 1 year ago

CupsDirect is rated 4.9 based on 698 reviews