CupsDirect Reviews

Name: CupsDirect
Address: 148 Communications House, 9 St Johns Street, Colchester, Essex
Rating: 4.85

4.9 Rating 698 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 698 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 11th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and efficient and very good customer service. I ordered very regularly every two weeks for two years now, faulty was happened but solved by customer service very quickly. Really recommend”

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Posted 10 months ago

Thank you very much for your kind words, it's our top priority to resolve any issues so we're so pleased this was the case for you.

Posted 9 months ago

“Great service once again”

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Posted 10 months ago

“Fast delivery and the cups were exactly what I wanted.”

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Posted 10 months ago

“Fast delivery. Good quality of cardboard boxes 😊”

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Posted 10 months ago

“Always professional and my delivery is always on time.”

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Posted 10 months ago

“Excellent service, great products. Highly recommended.”

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Posted 10 months ago

Thank you Barbara for your kind words. It is much appreciated.

Posted 9 months ago

“Always the correct items and delivered promptly.”

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Posted 10 months ago

“Very quick delivery and handled very well! Great price too!”

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Posted 10 months ago

“Fast delivery, good communication, well packaged.”

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Posted 10 months ago

“Excellent service as always, stock ordered and then delivered the next day”

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Posted 10 months ago

Hi Alex, thanks a lot for taking the time to review us. We appreciate the five stars and it's great to hear you're happy with our service

Posted 10 months ago

“Good customer service. Fast delivery”

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Posted 10 months ago

“Really good quality cups and great speedy delivery”

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Posted 10 months ago

“I purchased my vanilla chai tea which was delivered within the specified time scale given.”

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Posted 10 months ago

“Just what I needed good product will buy again”

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Posted 10 months ago

“Fast delivery and superb quality”

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Posted 10 months ago

“Good Quality Cups and very Good service & dispatch.”

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Posted 11 months ago

Thank you for taking the time to review us Janet. I'm pleased to hear you're happy with our service and the quality of our products.

Posted 11 months ago

“We use the kraft platter box range and we are extremely happy with them, they are sturdy - great for transporting, flat packed - easy to store and they look fabulous too. We wouldn't use any others 😊.”

CupsDirect 5 star review on 20th March 2024

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Posted 11 months ago

Thank you so much for the review Hayley, the boxes look amazing. It's great to hear you're so happy with the products. All the best.

Posted 11 months ago

“On numerous occasions I have ordered 12oz hot paper cups in a box of 1000 pieces. I found the cups are of very good quality, good in size and easily bio degradable. The order arrives reasonably quickly (within 2/3 days. Price wise it’s less than 6p per piece. I’m happy with the service.”

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Posted 11 months ago

Hello, thank you so much for your detailed review. We appreciate your time and it's great to hear you're happy with the service. We look forward to continuing to work with you.

Posted 11 months ago

“Great quality and quick shipping”

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Posted 11 months ago

“Good range, great prices and a really prompt delivery service - highly recommended.”

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Posted 11 months ago

CupsDirect is rated 4.9 based on 698 reviews