CupsDirect Reviews

Name: CupsDirect
Address: 148 Communications House, 9 St Johns Street, Colchester, Essex
Rating: 4.85

4.9 Rating 713 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 713 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 14th March 2025

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CupsDirect 5 star review on 9th March 2025

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CupsDirect 5 star review on 19th February 2025

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CupsDirect 5 star review on 11th February 2025

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Anonymous // 01/01/2019

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“As a small business that operates a busy cafe we very much appreciate using Cups Direct. They carry a wide range of quality products several of which suit our needs, are priced competitively and are alwasy delivered promptly and without issue. We have been purchasing from them for a few years not and in the uncertain world of on line purchasing Cups Direct have consistently proven themselves both reliable and reputable. We are always confident of great customer service when dealing with them. Thank you CD!”

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Posted 4 months ago

Hi Bill, Thank you so much for your 5* review of CupsDirect. We really appreciate your kind words and are so pleased to hear that you find our products, delivery and customer service all to be of a high standard. We value your continued custom and look forward to assisting you with future orders. Take care

Posted 4 months ago

“fast turnaround”

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Posted 7 hours ago

“We continue to use CupsDirect as our first go to for consumables for our cafe. As a small business we appreciate the competitive pricing on most of the products we source from them. A recent enquiry regarding a minor issue was dealt with professionally and with much courtesy; customer service is exemplary and much appreciated. Shipping is always fast and products arrive safely. While minimum order for shipping is on the higher side, the alternative cost for shipping is reasonable if we are in more of a hurry.”

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Posted 1 day ago

“Good product”

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Posted 1 day ago

“Always a great choice of products at a really good price. Great quality and a really efficient delivery system.”

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Posted 4 days ago

“Excellent service and price. All you need really when buying something.”

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Posted 1 week ago

“ideal for use”

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Posted 1 week ago

“Very happy with the service, they always deliver on time”

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Posted 2 weeks ago

“Speedy delivery and good price for the food boxes ordered.”

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Posted 3 weeks ago

“Speedy delivery and excellent communication”

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Posted 3 weeks ago

“Good service & products”

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Posted 3 weeks ago

Hi Ayaz, Thank you for taking the time to review our products and services with a 5* rating. We value your continued custom

Posted 3 weeks ago

“Super products, always available, always cheaper than any other supplier in the UK, arrive promptly, free delivery over a certain order value, loyalty reward points give discounts, customer care online and over the phone is good too - couldn't ask for more! :-)”

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Posted 1 month ago

“Reliable, efficient, from the offset. Keeping me up-to-date throughout the process from ordering until delivery received.”

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Posted 1 month ago

“Delivery was super fast. Good selection of products and excellent prices. Will buy from you again.”

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Posted 1 month ago

“Fantastic service and pricing, always prompt with processing my orders and getting them out for next day whenever possible, product always arrives well packaged. Can't fault them.”

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Posted 1 month ago

“Fair price, efficient ordering and delivery.”

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Posted 1 month ago

“Excellent product -”

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Posted 1 month ago

“Very responsive business, and goods,are always of the highest quality.”

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Posted 1 month ago

Hi Gianfranco - I'm so pleased to hear that you find our products and service to always be of the highest quality. Thank you for taking the time to review CupsDirect

Posted 1 month ago

“Very good product and delivery on time.”

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Posted 1 month ago

“Greqt product and express delivery”

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Posted 1 month ago

“Fantastic company to use, the points scheme is brilliant, just been rewarded with £50 off my last order!”

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Posted 1 month ago

Hi Alex, I'm really pleased to hear that you are happy with the service CupsDirect provides. We feel it's important to show our appreciation to our customers so it's great to hear you utilise the loyalty scheme. Thank you for your continued custom.

Posted 1 month ago

CupsDirect is rated 4.9 based on 713 reviews