CupsDirect Reviews

Name: CupsDirect
Address: 148 Communications House, 9 St Johns Street, Colchester, Essex
Rating: 4.85

4.9 Rating 725 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 725 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 17th April 2025

102

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a small business that operates a busy cafe we very much appreciate using Cups Direct. They carry a wide range of quality products several of which suit our needs, are priced competitively and are alwasy delivered promptly and without issue. We have been purchasing from them for a few years not and in the uncertain world of on line purchasing Cups Direct have consistently proven themselves both reliable and reputable. We are always confident of great customer service when dealing with them. Thank you CD!”

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Posted 5 months ago

Hi Bill, Thank you so much for your 5* review of CupsDirect. We really appreciate your kind words and are so pleased to hear that you find our products, delivery and customer service all to be of a high standard. We value your continued custom and look forward to assisting you with future orders. Take care

Posted 5 months ago

“Excellent company. Goods reasonably priced, service superb. Ordered noon one day and received order following morning, less than 24 hours later. Would highly recommend.”

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Posted 2 days ago

“Order was delivered promptly, well within given time slot and dishes are good quality as usual.”

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Posted 3 days ago

“Efficient, helpful, and speedy service! No need to go anywhere else”

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Posted 1 week ago

Hi Sam, Thank you for your kind words. We're so pleased that you are happy with all aspects of CupsDirect. Thank you for your custom

Posted 1 week ago

“My order arrived in a timely manner and I got regular communications regarding time of delivery. I will definitely keep using CupsDirect.”

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Posted 1 week ago

Hi D, That's great to hear. I'm so glad you are happy with the service received. Thank you for your custom

Posted 1 week ago

“Great paper cups and lids for our coffee business. Always quick delivery”

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Posted 1 week ago

Hi Simeon, Thank you for your 5* company and product reviews and for your continued custom

Posted 1 week ago

“Great cups- really good quality. All consistently made well and no waste from the pack with dodgy ones.”

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Posted 2 weeks ago

“What a Company - What a Service - Excellent Products at Exceptional Prices - Delivered the next day.”

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Posted 2 weeks ago

“good selection of product.”

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Posted 2 weeks ago

“Fast delivery. Great prices and products. Highly recommend.”

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Posted 3 weeks ago

Many thanks for taking the time to review us here at CupsDirect. Your continued custom is much appreciated

Posted 1 week ago

“Fast delivery, good quality & price balance!”

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Posted 3 weeks ago

“Super fast delivery.”

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Posted 3 weeks ago

“Great product and recyclable. Fast delivery”

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Posted 4 weeks ago

“fast turnaround”

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Posted 4 weeks ago

“We continue to use CupsDirect as our first go to for consumables for our cafe. As a small business we appreciate the competitive pricing on most of the products we source from them. A recent enquiry regarding a minor issue was dealt with professionally and with much courtesy; customer service is exemplary and much appreciated. Shipping is always fast and products arrive safely. While minimum order for shipping is on the higher side, the alternative cost for shipping is reasonable if we are in more of a hurry.”

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Posted 1 month ago

Hi Bill, Thank you so much for such a positive review across all aspects of CupsDirect. I'm glad to hear that your recent minor issue was resolved by our helpful support team who are always there to help. Many thanks for your continued custom

Posted 1 week ago

“Good product”

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Posted 1 month ago

“Always a great choice of products at a really good price. Great quality and a really efficient delivery system.”

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Posted 1 month ago

“Excellent service and price. All you need really when buying something.”

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Posted 1 month ago

Hi Sarah, Thank you for taking the time to write us a 5* review. We are so pleased to hear you are happy with our service and prices. I hope you have a great weekend

Posted 3 weeks ago

“ideal for use”

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Posted 1 month ago

“Very happy with the service, they always deliver on time”

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Posted 1 month ago

“Speedy delivery and good price for the food boxes ordered.”

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Posted 1 month ago

CupsDirect is rated 4.9 based on 725 reviews