CupsDirect Reviews

Name: CupsDirect
Address: 148 Communications House, 9 St Johns Street, Colchester, Essex
Rating: 4.85

4.9 Rating 697 Reviews

97 %

of reviewers recommend CupsDirect

4.9

Based on 697 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About CupsDirect:

CupsDirect, We are catering Suppliers that specialise in B2C Food and Drink packaging.

Visit Website

Phone:

01206 212121

Email:

support@cupsdirect.co.uk

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CupsDirect 5 star review on 11th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a small business that operates a busy cafe we very much appreciate using Cups Direct. They carry a wide range of quality products several of which suit our needs, are priced competitively and are alwasy delivered promptly and without issue. We have been purchasing from them for a few years not and in the uncertain world of on line purchasing Cups Direct have consistently proven themselves both reliable and reputable. We are always confident of great customer service when dealing with them. Thank you CD!”

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Posted 3 months ago

Hi Bill, Thank you so much for your 5* review of CupsDirect. We really appreciate your kind words and are so pleased to hear that you find our products, delivery and customer service all to be of a high standard. We value your continued custom and look forward to assisting you with future orders. Take care

Posted 3 months ago

“Very responsive business, and goods,are always of the highest quality.”

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Posted 8 hours ago

“Very good product and delivery on time.”

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Posted 1 day ago

“Greqt product and express delivery”

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Posted 2 days ago

“Fantastic company to use, the points scheme is brilliant, just been rewarded with £50 off my last order!”

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Posted 1 week ago

Hi Alex, I'm really pleased to hear that you are happy with the service CupsDirect provides. We feel it's important to show our appreciation to our customers so it's great to hear you utilise the loyalty scheme. Thank you for your continued custom.

Posted 1 week ago

“very good quality and great service”

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Posted 2 weeks ago

“Wonderful service and quick dispatch.”

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Posted 2 weeks ago

“We have been using Cupsdirect for recyclable cups for our water coolers for a few years now. It's easy to order online and they arrive very quickly usually the next day.”

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Posted 2 weeks ago

Good morning Jean, Thank you for your 5* review. I'm really pleased to hear you are happy with the products and service you have received from CupsDirect over the years. We appreciate your continued custom

Posted 1 week ago

“Very smooth transaction with fast delivery. Thank you”

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Posted 2 weeks ago

Hi Julia, We appreciate you taking the time to review CupsDirect and our products so highly and thank you for your continued custom.

Posted 1 week ago

“Loved the sleeves , we use for pizza slices very good quality.”

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Posted 3 weeks ago

Hi Isabella. Your stuffed pizza looks delicious! Thanks for sharing the photo and for your 5* review!

Posted 3 weeks ago

“The product is excellent and at a great price. Delivery was very fast”

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Posted 3 weeks ago

Thank you for your 5* review Emma. I'm really pleased to hear that you are happy with all aspects of our service. We appreciate your continued custom

Posted 3 weeks ago

“Really fast dispatch and easy delivery.”

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Posted 3 weeks ago

“Great fast delivery as ever, order received within 24 hours”

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Posted 3 weeks ago

“Great quality only thing is that the lids are too snug so they can dent the soup containers. Otherwise good prices and fast delivery.”

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Posted 3 weeks ago

Hi Anoma, Thank you for your positive review. I'm pleased to hear you are happy with our prices and delivery time. A member of the support team will be in touch with you directly today to get more information on the lid fitment issue you are experiencing with the soup containers.

Posted 3 weeks ago

“Easy order delivered the next day”

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Posted 3 weeks ago

“Competitive prices, and fast delivery. Although I received one damaged box but customer service team resolved the issue immediately. And great product, just perfect for our takeaway food.”

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Posted 3 weeks ago

Good morning, Wow, your Korean rice bowls look delicious. We really appreciate you taking the time to write us a positive review. We hope issues don't arise with CupsDirect orders, but we will always be here to help if they do!

Posted 3 weeks ago

“A really great price and very quick shipping for my favourite Chai Latte powder.”

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Posted 3 weeks ago

Hi, Thank you for your 5* review. I'm so glad you love our Chai Latte powder - It's my favourite too!

Posted 3 weeks ago

“Fast delivery and kept in touch on delivery times”

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Posted 4 weeks ago

“Ordered the Black triple walled recyclable cups. Trying these triple walled cups for the first time. They slide apart very easily and I’ve found the texture has a nice feel to it. 100% compostable also a great feature. I’ll be ordering them again.”

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Posted 4 weeks ago

Hi Jon, I'm so pleased you are happy with your first case of Bio Recyclable - Triple Wall Black Hot Cups. We think they are a great compostable option too! We appreciate your continued custom and thank you for taking the time to leave us a 5* review

Posted 3 weeks ago

“easy ordering and quick delivery”

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Posted 4 weeks ago

“Great fast delivery.”

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Posted 4 weeks ago

Hi Alison, Thank you for your review and for sharing your photo showing how you use our Bagasse meal trays. Your takeaway breakfast looks great!

Posted 3 weeks ago

CupsDirect is rated 4.9 based on 697 reviews