Cuckoo Collections Reviews

Name: Cuckoo Collections
Rating: 4.87

4.9 Rating 174 Reviews

98 %

of reviewers recommend Cuckoo Collections

Company Reviews

Metrics

Info

4.9

Based on 174 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

About Cuckoo Collections:

Looking for a modern or traditional cuckoo clock? We have one of the largest ranges available for all modern and traditional cuckoo clocks, and we will assist you in ANY way possible to help you find a cuckoo clock that is PERFECT for your home, office, or as a gift for a beloved friend! We offer free shipping on all orders to mainland UK and most of Europe and offer a 30-day money back guarantee!

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Email:

hello@cuckoocollections.co.uk

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Cuckoo Collections 5 star review on 16th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great clock, keeps perfect time. Went for the eight day clock rather than the quarts battery operated type and have never regretted the choice. Excellent craftsmanship, would choose Cuckoo Collections every time.”

Cuckoo Collections 5 star review on 16th February 2020

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“Absolutely LOVE our modern cuckoo clock, and delivery was amazingly speedy (despite a very late Christmas order!) Highly recommend”

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“my clock arrived on the day that I was told it would and it was beautifully packaged. It was so easy to assemble the clock and it was soon on the wall in my house and performing in the way that I hoped it would. the clock has already given joy to me and to my family and friends. I have told them where I found the clock, on your website and I hope that they may order a clock from you in the future.”

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“Good quality, my mother loved it! Highly recommend to anyone. Well packaged also. Not one fault to pick, thank you”

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“A wide selection of clocks available, a web site that is easy to use and navigate. They always respond to questions via e mail and promptly and with extremely helpful advice. They helped when I had a query on the shipping and the clock arrived when they said it would. The clock is amazing and beyond my expectations absolutely brilliant. Would highly recommend getting a cuckoo clock and from cuckoo collections. Thank you”

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“De klok werd snel en perfect afgeleverd. Het is een prachtige klok die ik speciaal voor een vriendin heb gekocht. Hij werkt prima, het enige wat minder is dat de deurtje van de koekoek niet meer goed sluit na de koekoek uur melding.”

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Bedankt voor je review, Willy! We zijn blij dat je van je koekoeksklok houdt. De koekoeksdeur heeft misschien wat stof in de scharnieren. Je kunt het stof verwijderen door het eerst weg te blazen (als je het kunt zien). Ook kan een beetje olie op de scharnieren de deur helpen.

“Fabulous product and great service”

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“We wanted to replace a cuckoo clock which we had purchased in Germany many years ago and had not been working for some time Your Clock has done that and works perfectly.It was good to find a company in England that could supply real German Clocks”

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“Very good service and delighted with my purchase of cuckoo clock”

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“Did research online and Cuckoo Collections had what I wanted at the right price (even being sent to Australia). Item was well packaged, and happy working in our new kitchen. If you are after a unique clock try them.”

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“Very pleased with the service and product.”

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“Really quick, efficient service, can’t fault it. I love the clock too, makes me smile every time the cuckoo pops out!!”

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“Had some issues first being the clock had to be made which we didn't know until an email arrived so it had to come from Germany ,,,,and the senders put wrong address meaning it took many emails and messages just to get it to my home ,,,however the clock is what io expected and this company did what they could to make it as easy as possible ,,,I would recommend”

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“Excellent customer service. The only thing is that I did not receive shipping update, other than that I received it earlier than I expected. Excellent packaging.”

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“My Cuckoo Clock is just wonderful!”

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“Great service and we love the clock!”

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“The product was amazing such detail and was delivered quickly. However when I opened to check it a part of the product had broken off. Looked asif the glue hadn't set before being packaged up. It was a major job however with the cost of the lovely product I give you a 4.”

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“Great service. Bought a Cuckoo Clock for my Uncle in Australia nothing was too much trouble for Cuckoo Collection”

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“Absolutely love my cuckoo clock. All visitors comment about it. The only thing I’m finding is it’s cuckoo doesn’t correspond with the correct time, at one o’clock it will cuckoo eleven times and so on. Might be something I’ve done but it does make us chuckle.”

Cuckoo Collections 5 star review on 5th October 2018

Helpful Report

Hi there! It's great to hear you love the new cuckoo clock. Also, we've just sent you an email with a fix for the issue you are having with the mismatched cuckoo chimes per hour. This can happen if the time isn't set correctly when the batteries are inserted. Please do let us know if you keep experiencing issues.

“we're very pleased with the product we purchased and impressed with the standard of customer service.”

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We love to hear a happy customer! Thank you!

Cuckoo Collections is rated 4.9 based on 174 reviews