Cuba Visa UK Reviews

Name: Cuba Visa UK
Address: Travel Fab , Chester House,, 1-3 Brixton Road, London, London
Rating: 4.95

5.0 Rating 3,038 Reviews

100 %

of reviewers recommend Cuba Visa UK

Company Reviews

Metrics

Info

5.0

Based on 3,038 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cuba Visa UK:

Cuba Visa UK, a site dedicated to make your travel to Cuba, easy. Get your Cuban Tourist Cards online, simply and cost efficient online application.

Visit Website

Phone:

02071481727

Email:

info@cubavisa.uk

Location:

Travel Fab , Chester House,,
1-3 Brixton Road,
London
London
SW9 6DE

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Cuba Visa UK 5 star review on 12th January 2023

STEPHEN PAUL

Cuba Visa UK 5 star review on 16th June 2022

DENNIS FRANK

Cuba Visa UK 5 star review on 1st April 2022

VALDA FLORENCE

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy to get! 5 stars!!”

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Posted 2 years ago

Dear Miriam, Thank you so much for your review. We are here to help. Wishing you a fabulous holiday in Cuba. Kind Regards, Cubavisa.uk

Posted 2 years ago

“Very clear instructions, all very straightforward, and our visa's arrived within 48 hours. Thank God for simplicity in this world of complications!”

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Posted 2 years ago

Dear Richard, A big thank you for taking the time to leave us a review and for your kind words. Our motto is to simplify the process of travelling and we are glad that you found our service useful. Wishing you a fabulous holiday in Cuba. Kind Regards, Cubavisa.uk

Posted 2 years ago

“Super efficient....visa came within 24h.”

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Posted 2 years ago

Dear Customer, Thank you so much for taking the time to leave us a review. Have a wonderful holiday. Kind Regards, Cubavisa.uk

Posted 2 years ago

“I applied for 2 visas & they were issued and delivered within a few days. Excellent service, thank you.”

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Posted 2 years ago

Dear Noelle, Thank you so much for your review and kind words. It means a lot to our team and we are glad that everything went smoothly. Have a fabulous holiday. Kind Regards, Cubavisa.uk

Posted 2 years ago

“Great efficient service”

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Posted 2 years ago

Dear Caron, Thank you so much for your review. Wishing you a fabulous holiday. Kind Regards, Cubavisa.uk

Posted 2 years ago

“Good service, visa was delivered on time on the date promised. I would recommend”

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Posted 2 years ago

Dear Customer, Thank you for your review. Have a lovely holiday. Kind Regards, Cubavisa.uk

Posted 2 years ago

“Was hesitant at first but from order to delivery 3 days to Northern Ireland. All I can say is excellent.”

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Posted 2 years ago

Dear Paul, Thank you so much for taking the time to leave us a review. We are here to help. Have a fantastic holiday. Kind Regards, Cubavisa.uk

Posted 2 years ago

“Applied for 2 tourist cards…both arrived within a week or so. Awesome service!!”

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Posted 2 years ago

Dear Michael, Thank you for your kind words and review. Have a fabulous holiday. Kind Regards, Cubavisa.uk

Posted 2 years ago

“Applied for visa recently. Easy and simple.”

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Posted 2 years ago

Dear Customer, Thank you for your review and kind words. Have a lovely holiday. Kind Regards, Cubavisa.uk

Posted 2 years ago

“A fast and efficient service received visas within three days would use this service again without hesitation”

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Posted 2 years ago

Dear George, Thank you so much for your review and kind words, we will be pleased to have you as a customer again. Have a fabulous holiday. Kind Regards, Cubavisa.uk

Posted 2 years ago

“Unbelievable how quick this got delivered. Literally 1 day. I’d highly recommend it. Comes with confirmation and assurance this will be delivered to you.”

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Posted 2 years ago

Dear Ahmad, Thank you for much for your review and kind words. Our team does work very hard to make sure that everything runs smoothly and we are glad to hear it does. Have a great holiday. Kind Regards, Cubavisa.uk

Posted 2 years ago

“I was very please to receive the visa so soon”

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Posted 2 years ago

Dear Leland, Thank you so much for your review. Have a fantastic holiday. Kind Regards, Cubavisa.uk

Posted 2 years ago

“Excellent service.! they couldn't have been more helpful or efficeint.”

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Posted 2 years ago

Dear Customer, Thank you so much for taking the time to leave us a review. We are glad we were able to help. Wishing you a fabulous holiday. Kind Regards, Cubavisa.uk

Posted 2 years ago

“Excellent and quick service”

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Posted 2 years ago

Dear Customer, Thank you so much for taking the time to share your experience using our services. Have a fabulous time in Cuba. Kind Regards, Cubavisa.uk

Posted 2 years ago

“It was an extremely efficient service. I applied on line and got the Visa cards the following day. Well done.”

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Posted 2 years ago

Dear Raffi, Thank you so much for your review and kind words. It means a lot to our team as we work hard to make sure everything runs smoothly. Have a fabulous holiday in Cuba. Kind Regards, Cubavisa.uk

Posted 2 years ago

“Great service, super fast and great communication!”

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Posted 2 years ago

Dear Paulo, Thank you so much for taking the time to leave us a review. Have a fantastic holiday. Kind Regards, Cubavisa.uk

Posted 2 years ago

“Easy to use..fast and efficient Good communication”

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Posted 2 years ago

Dear Michelle, Thank you so much for taking the time to leave us a review. Have a fabulous holiday. Kind Regards, Cubavisa.uk

Posted 2 years ago

“Everything was really smooth and received passes within a few days, so easy to deal with”

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Posted 2 years ago

Dear Andrew, Thank you so much for taking the time to leave us a review. We are glad that everything went well and you got your documents in good time. Wishing you a fabulous holiday. Kind Regards, Cubavisa.uk

Posted 2 years ago

“Got what we ordered but we had to pay a high postage unnecessarily my my humble opinion. After speaking to a representative from Cubavisa.uk today I decided that my review may have been harsh so I have altered it to 4 stars. The postage costs were £12 with priority booking yet only costs £6.85 with the Royal Mail guaranteed next day delivery. The service was no problem otherwise although it was mentioned twice by the agent that they could cancel our Visas and refund our money (we travel in 72 hours) which I took as a slightly veiled threat. I said I would expect Cubsvisa.uk to pay for my associated costs if they chose to do that. Still I want to be fair, the service was as stated it was merely the post that a little expensive.”

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Posted 2 years ago

Dear Gary, Thank you for your review. We are sorry that you felt forced to pay for something we know is very important. Over the years, we have developed a process that is the best it can be and make sure that the actual tourist cards arrive at our customers safely. Priority Service (+£5 admin + £7 Special Delivery = £12) include Special Delivery. Although you may have felt that Special Delivery was not necessary, the issue of having delays with Royal Mail is something that we want to avoid, especially with such an important document. Furthermore, you have saved £23 compare to what the Cuban Consulate offers with a lot more waiting time to receive your documents (Cuban Consulate charges £39 per person plus postage plus postal order charges plus waiting time). We appreciate your feedback and perhaps it was not clear that you were saving money by using our service, our focus is on getting documents in time which we are that you received your documents promptly and that the service was as described. We hope you have a good holiday. Kind Regards, Cubavisa.uk

Posted 2 years ago

Dear Gary, Thank you so much for taking the time to write back to us. We understand that the savings on our website may have not been very obvious as we do not show this on the website (we have requested our developer to add a slight note to mention this). Our aim is to provide the service that we tell and that your documents arrive on time. When our colleague contacted you was to make sure you had any doubts cleared. Referring to the refund it was mentioned that if you were not happy with the service we could have voided your application if you wish your money back. Once your tourist cards are issued we delete all information, meaning we do not hold any data regarding when you are travelling to Cuba (for safety reasons it's all passed to the Cuban consulate and then deleted from our servers). Once again we thank you for your understanding and we take this opportunity to wish you a pleasant holiday. Kind Regards, Cubavisa.uk

Posted 2 years ago

“Easy to use and speedy delivery”

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Posted 2 years ago

Dear Raymond, Thank you very much for taking the time to leave us a review. We are glad to hear that everything was smoothly done as we aim to provide a hassle-free and prompt service. Kind Regards, Cubavisa.uk

Posted 2 years ago

Cuba Visa UK is rated 5.0 based on 3,038 reviews