“The best people are those who are there for you, when things are going wrong. CTC is a superb example of this. The course, support and delivery is an excellent standard. However the humans there excel when things are not smooth. I had personal issues and problems, CTC supported me through, and were a beacon of light in an otherwise dreadful year. If you want a company, who are powered by the best humans, look no further. CTC, learning supported by the human touch, which elevates them above the rest.”
Thank you so much for your 5 star rating of CTC Training, Gary! We couldn't agree more with your lovely words and an extra special thank you for your kind and warm comment about our staff and how they were able to support you through difficult times. Wishing you all the best for your future development and look forward to seeing the success that comes with this.
Thanks,
“Just completed my L5 Diploma in Education and Training. Second course with CTC. Both experiences have been excellent . Craig is an excellent teacher and responded quickly to questions and marking was fast . Now moving onto my 3rd CTC course this year coaching and mentoring . Fantastic company.”
Thank you so much, Chris, for your 5 star rating of CTC Training! We really appreciate hearing positive feedback from our students, like your own experiences with our courses in Education and Training, Coaching and Mentoring. We're delighted that you have had excellent experiences with our courses and that you found our teacher, Craig, to be responsive and helpful. We look forward to your continued success with CTC Training!
“Having completed the course .I found it frustrating when the feedback changed at every attempt
There are very out dated concepts of learning has not kept up with changes of teaching during the pandemic
Eg Microsoft teams and zoom
This course was written over 5 years ago so it definitely needs a refresh all the dates still say 2019”
Thank you for your four-star rating of CTC Training. We do aim to create the best experience possible, and are looking into options on how to update our training course to incorporate more up-to-date concepts and teachings. We appreciate your feedback and thank you for taking the time to provide it.
“The level 3 TQUK for teaching was by far the most boring and frustrating course I have ever completed
The work was reading boring out dated PDF articles and watching videos that had terrible sound and then write assignments on what you read.
Nothing what so ever to do with teaching.
We are told that we need to show variety in our teaching methods, assessments methods, evaluations on every single thing yet the course itself is the same thing over and over again.
Read an article
Write and assignment
Tedious, repetitive and boring.
All I leant is that I do not want to go into teaching or do any further qualifications in that field.
Waste of money and time”
Thank you for taking the time to share your experience with us.
We are sorry to hear that you felt this way about the Level 3 TQUK course. Through the thousands of learners we have put through this course, we have found those who engaged with our full offering of support offering including our unit workshops and direct support via teams, tend to get the most from the course instead of trying to obtain the minimum to pass. We are dedicated to providing quality training and understand that this experience did not meet our high standards. Going forward, we will work on making sure these support paths are pointed out to learners more clearly and can provide a more interactive learning environment for those who prefer this learning style.
We value your input and thank you for your review.
“My experience with CTC was great!
I did my course level 3 (PTLLS) a while back now(2019). I can honestly say I received the course content promptly and Chris was a great support and responded quickly to questions I had. I had never done an online course prior to this so I was a little apprehensive.
The course was straightforward to follow if you put the effort in. Submitting work was easy to do, feedback was usually very quick. I completed my course so quickly within 3 months and I was also working full time as cabin crew.
I would have no hesitation doing another course through CTC, it’s great value for money and the team were supportive. In short it did what it said on the can!”
Thank you so much for your 5 star rating of CTC Training! I'm really glad to hear that you had a great experience and found that the course was straightforward. It's great to know that the course content was delivered quickly and you received support from Chris. It's wonderful to hear that you've had such positive feedback from your experience with CTC Training. We value and appreciate your feedback.
“I have just completed my AET Level 3, and have found it so easy to work through and the help I have had on hand has been second to none. I am so excited to get into my teaching and see where this will take me.
Thank you all for everything.
Louise”
Thank you so much for your wonderful 5 star rating of CTC Training. We are delighted that you found the AET Level 3 easy to work through and that you had great support along the way. We wish you all the luck in your teaching journey and hope you enjoy every part of it!
“I have not yet finished my AET Level 3 but I wanted to write a review at this point to encourage anyone who may be thinking about taking this qualification with CTC Training to go for it! Firstly, what a great price for a professional course and qualification. The material is easy to follow and support is only an email away if you feel you need it. If you feel able to move forward without any support you can just move through the assessments fitting them in with your own life and commitments.
The feedback provided is informative and motivational highlighting what you have done well and also indicating other factors that could have been included in your answers, therefore enhancing your learning. I personally found the 250 word limit difficult on some answers particularly when there was a lot to cover in the question. To date I have had the most contact with Kelly Morgan via online video call and email. Kelly is helpful, informative and pleasant and I would not hesitate in recommending this course to others. So, if you haven't signed up yet...just go for it!”
Thank you so much for your kind review, Alison! We're delighted to hear that you've had an enjoyable experience learning with us thus far. We are glad that our materials are easy to follow and our support team is always available to offer assistance as needed - this is what we strive to achieve! We're inspired by your determination to continue learning despite any challenges you may have faced! Again, thank you for sharing your review and we hope you continue to have the best experience with us.
“In order to start a new career within my sector, I needed to study Level 3 teaching and education. After some time away from study, I was fairly daunted. However, the tutors are extremely supportive and helpful. In particular, Kelly, who took the time to ensure that I was confident in what I was doing. Highly recommend.”
Thank you, Pauline, for your 5 star rating of CTC Training. It is fantastic to hear that our tutors, Kelly in particular, were able to provide useful support and guidance to help you in your studies, especially when you were feeling daunted about returning to study. We value your opinion and thank you for recommending us.
“What an incredible experience with so much help along the way. Having dyslexia, I really struggle sometimes with academic work but the support was outstanding, thank you Kelly Morgan for your guidance and kindness and also to the rest of the team. This course really helped me dig deep and get a better understanding of what a teacher role entails. I am now qualified and I am excited to put everything I have learnt over the past few months into practice.”
Thank you so much Barry for your 5-star rating of CTC Training! We strive to provide an incredible learning experience with lots of support, and we are grateful to know we were able to provide that for you. It is fantastic that you now have your qualifications and can begin to put all that you have learned into practice! Thank you for your kind words about Kelly Morgan and the CTC Training team. We hope you continue to enjoy your new role!
“Thank you Chris for your feedback and support on the Level 3 AET course. The course was well structured and the platform easy to use. The course gave me the confidence to apply for a tutoring position.”
Thank you, Jane, for taking the time to leave us a 5-star rating. We are honoured that you have chosen CTC Training for your development and are glad to hear that the Level 3 AET course was well structured and the platform easy to use - that's great news! Look forward to working with you again in the future.
“Excellent price for the course content, learning journey and end qualification. I am so pleased I decided to proceed with this course and obtain my qualification. Thank you CTC.”
Thank you so much for your 5 star rating! We are thrilled to hear that you found the price, course content, learning journey, and end qualification all to be excellent and are glad that you decided to go through with the course to obtain your qualification. We appreciate your feedback and thank you for choosing CTC Training!
“Just want to thank Kelly Morgan for her support, I have passed my level 3 AET. For those who are battling through, stick with it & don't be afraid to ask for support or of the feedback, I've learned loads and managed to pass in 6 weeks. Go through all the modules and upload as you go, some took few weeks to come back & be marked, some days. Angela & Chris thank you for your feedback & support just to wait for my certificate but uploaded my ID so should be few days. Again thanks team for getting me through, here's to my next adventure in teaching 😊”
Thank you so much, Lisa, for giving us a 5 star rating on CTC Training! We're glad to hear that you've passed your level 3 AET with the help of Kelly Morgan's support. Your words of encouragement for those still battling through can be very motivating! For those considering enrolling in CTC Training, your review should certainly provide the confidence and encouragement they need to get started. As always, we value your input and feedback. Here's to your next adventure in teaching!
“Easy to use platform and reading materials . Marking was completed promptly on some occasions within hours of submission. Assignment feedback was specific and easy to follow. Very good experience and now stuck into Level 5. A good company.”
Thank you, Chris, for your wonderful 5 star rating of CTC Training! We are delighted to know that you had a great experience with us. We appreciate your feedback about our easy to use platform and reading materials, laid out in an organized fashion. We are especially pleased to hear that marking was completed swiftly, and assignment feedback was both immediate and accurate. We are so happy to hear that you have now moved onto Level 5 and wish you all the best in your course!
“Having just completed the Level 3 course I wanted to express my thanks to Chris and Kelly for their hard work in assessing and marking what is a lot of work. The course met my expectations and more. It is good value for money, well structured and the training materials are well organised and easy to follow. This is a professional organisation that ensures that the quality and and standards are maintained. Many thanks CTC for helping me move into my new career.”
Thank you so much for the 5 star rating, Chris! We take pride in our training and provide only the highest quality of work. Your feedback is very much appreciated. We are delighted that your experience with CTC Training exceeded your expectations and that you were able to make a successful transition into your new career. Thank you for your kind words and we look forward to providing you with exceptional service in the future.
“Great price for the course and the systems were ok. Courses weren’t marked in tbe 3 days as advertised. The feedback given helped me pass this but it was impossible to try to get an appointment to speak to an Assessor.”
Thank you so much for your feedback on CTC Training! We really appreciate your taking the time to let us know what you think.
We strive to ensure our customers are happy with our services. We always take customer feedback seriously and use it to make improvements wherever possible.
If there's ever anything more we can do to help, please do not hesitate to reach out.
Thanks again for your kind words!
“Absolutely terrible company, DO NOT BOTHER, you try your hardest to complete the module with no direct support from your “tutor” but then get nocked back every single assignment you submit they give you one thing to change, you change it and re submit then it takes them 6 weeks to re look at it to then say you have to change something completely different.
Oh and on top that they insinuate that you have used AI to complete some of your questions.
AVOID WITH ALL COSTS! You won’t ever receive the qualification.
Their excuse is “ under staffed “. DO NOT TAKE PEOPLES MONEY IF YOU CANT STICK TO YOUR TIMELINE GIVEN! As This is FRAUDULENT INFORMATION! Given to take peoples money and rip them off!”
Hi Jade, thank you for taking the time to let us know about your experience with CTC Training.
Based on some of the statements you have made throughout the review, we have investigated this internally and feel the need to come back to you on a few of the points you have made.
Firstly in regard to the failed assignments, we use a tool at our business to check for AI-generated content. Unfortunately, we are seeing a rise in people using these types of tools to generate submissions. This is easily detectable and we simply will not accept these types of submissions, which was sadly the case for yours. It is obviously against the guidelines of our awarding body and more to the point, completely defeats the objective of taking the qualification, to learn and develop as individuals.
In regards to marking time, there was a period across the Easter break where we had many staff away on holidays where some assignments were not marked in our normal timeframe (around a week), but this was very much a temporary issue caused mostly by the bank holidays. We are happy to say that we now have 3 new staff hires to help cope with this seasonal demand!
Thank you,
“Fantastic course with excellent support from Kelly Morgan throughout, no question is deemed daft! I haven't done any academic work for over 25 years and the support provided has enabled me to build not only my knowledge but also my confidence. Price very reasonable and definitely worth it would recommend to anyone at any level.”
Thank you for your 5-star rating of CTC Training, Lee! We are so pleased that our support helped you gain the knowledge and confidence after so many years. It is wonderful to hear that our price is very reasonable and worth it.
“I have now completed two courses with CTC training. The Level 4 IQA and now today the Level 5 in education. Not going to lie, it was hard. If it wasn't for Craig I probably would of given up. Huge thanks to you, Craig. Would highly recommend.”
Thank you for your amazing 5 star rating for CTC Training, Faye. I'm so incredibly grateful that you have experienced the benefits of CTC Training twice. I'm thrilled that you have been able to benefit from the services provided by Craig and would highly recommend that anyone benefits from utilizing CTC Training. We are truly thankful to have you as a repeating customer!
“Pros
-Easy course content and materials
Cons-
- Lack of support and communication from office staff
- Lack of supportive feedback from assessment team very generic
- Same excuses for delays just changing goal posts and time frame”
Thank you so much for taking the time to let us know about your experience with CTC Training. We really appreciate your feedback and we apologize you didn't get the experience you expected.
It's great to hear that you found the course content and materials to be easy to understand. What could we have done to make the support and communication with our office staff better? How could we have made the feedback from the assessment team more supportive? How could we have improved our response to delays? We'd love to hear your thoughts on how we can make things better in the future. Thank you again for your honest feedback.
“I have had a fantastic experience with CTC Training. My assessor was Craig, he marked my work within five days of submission date, no later. Feedback was easy to understand and I knew exactly what to do following his instructions. The website is so easy to use, straight forward and I have just received my certificate. Thank you so much for making my course as smooth as possible, I really appreciate it. Kindest regards, Tiffany.”
Thank you so much for your 5-star rating, Tiffany! It's great to hear that you had a fantastic experience with CTC Training and that Craig was so helpful with providing timely and clear feedback—we pride ourselves on delivering excellent service. We're so glad that our website was easy to use and that you've now received your certificate. We really appreciate your kind words and thank you for making training with us smooth and possible.
