“In order to start a new career within my sector, I needed to study Level 3 teaching and education. After some time away from study, I was fairly daunted. However, the tutors are extremely supportive and helpful. In particular, Kelly, who took the time to ensure that I was confident in what I was doing. Highly recommend.”
Thank you, Pauline, for your 5 star rating of CTC Training. It is fantastic to hear that our tutors, Kelly in particular, were able to provide useful support and guidance to help you in your studies, especially when you were feeling daunted about returning to study. We value your opinion and thank you for recommending us.
“What an incredible experience with so much help along the way. Having dyslexia, I really struggle sometimes with academic work but the support was outstanding, thank you Kelly Morgan for your guidance and kindness and also to the rest of the team. This course really helped me dig deep and get a better understanding of what a teacher role entails. I am now qualified and I am excited to put everything I have learnt over the past few months into practice.”
Thank you so much Barry for your 5-star rating of CTC Training! We strive to provide an incredible learning experience with lots of support, and we are grateful to know we were able to provide that for you. It is fantastic that you now have your qualifications and can begin to put all that you have learned into practice! Thank you for your kind words about Kelly Morgan and the CTC Training team. We hope you continue to enjoy your new role!
“Thank you Chris for your feedback and support on the Level 3 AET course. The course was well structured and the platform easy to use. The course gave me the confidence to apply for a tutoring position.”
Thank you, Jane, for taking the time to leave us a 5-star rating. We are honoured that you have chosen CTC Training for your development and are glad to hear that the Level 3 AET course was well structured and the platform easy to use - that's great news! Look forward to working with you again in the future.
“Excellent price for the course content, learning journey and end qualification. I am so pleased I decided to proceed with this course and obtain my qualification. Thank you CTC.”
Thank you so much for your 5 star rating! We are thrilled to hear that you found the price, course content, learning journey, and end qualification all to be excellent and are glad that you decided to go through with the course to obtain your qualification. We appreciate your feedback and thank you for choosing CTC Training!
“Just want to thank Kelly Morgan for her support, I have passed my level 3 AET. For those who are battling through, stick with it & don't be afraid to ask for support or of the feedback, I've learned loads and managed to pass in 6 weeks. Go through all the modules and upload as you go, some took few weeks to come back & be marked, some days. Angela & Chris thank you for your feedback & support just to wait for my certificate but uploaded my ID so should be few days. Again thanks team for getting me through, here's to my next adventure in teaching 😊”
Thank you so much, Lisa, for giving us a 5 star rating on CTC Training! We're glad to hear that you've passed your level 3 AET with the help of Kelly Morgan's support. Your words of encouragement for those still battling through can be very motivating! For those considering enrolling in CTC Training, your review should certainly provide the confidence and encouragement they need to get started. As always, we value your input and feedback. Here's to your next adventure in teaching!
“Easy to use platform and reading materials . Marking was completed promptly on some occasions within hours of submission. Assignment feedback was specific and easy to follow. Very good experience and now stuck into Level 5. A good company.”
Thank you, Chris, for your wonderful 5 star rating of CTC Training! We are delighted to know that you had a great experience with us. We appreciate your feedback about our easy to use platform and reading materials, laid out in an organized fashion. We are especially pleased to hear that marking was completed swiftly, and assignment feedback was both immediate and accurate. We are so happy to hear that you have now moved onto Level 5 and wish you all the best in your course!
“Having just completed the Level 3 course I wanted to express my thanks to Chris and Kelly for their hard work in assessing and marking what is a lot of work. The course met my expectations and more. It is good value for money, well structured and the training materials are well organised and easy to follow. This is a professional organisation that ensures that the quality and and standards are maintained. Many thanks CTC for helping me move into my new career.”
Thank you so much for the 5 star rating, Chris! We take pride in our training and provide only the highest quality of work. Your feedback is very much appreciated. We are delighted that your experience with CTC Training exceeded your expectations and that you were able to make a successful transition into your new career. Thank you for your kind words and we look forward to providing you with exceptional service in the future.
“Great price for the course and the systems were ok. Courses weren’t marked in tbe 3 days as advertised. The feedback given helped me pass this but it was impossible to try to get an appointment to speak to an Assessor.”
Thank you so much for your feedback on CTC Training! We really appreciate your taking the time to let us know what you think.
We strive to ensure our customers are happy with our services. We always take customer feedback seriously and use it to make improvements wherever possible.
If there's ever anything more we can do to help, please do not hesitate to reach out.
Thanks again for your kind words!
“Absolutely terrible company, DO NOT BOTHER, you try your hardest to complete the module with no direct support from your “tutor” but then get nocked back every single assignment you submit they give you one thing to change, you change it and re submit then it takes them 6 weeks to re look at it to then say you have to change something completely different.
Oh and on top that they insinuate that you have used AI to complete some of your questions.
AVOID WITH ALL COSTS! You won’t ever receive the qualification.
Their excuse is “ under staffed “. DO NOT TAKE PEOPLES MONEY IF YOU CANT STICK TO YOUR TIMELINE GIVEN! As This is FRAUDULENT INFORMATION! Given to take peoples money and rip them off!”
Hi Jade, thank you for taking the time to let us know about your experience with CTC Training.
Based on some of the statements you have made throughout the review, we have investigated this internally and feel the need to come back to you on a few of the points you have made.
Firstly in regard to the failed assignments, we use a tool at our business to check for AI-generated content. Unfortunately, we are seeing a rise in people using these types of tools to generate submissions. This is easily detectable and we simply will not accept these types of submissions, which was sadly the case for yours. It is obviously against the guidelines of our awarding body and more to the point, completely defeats the objective of taking the qualification, to learn and develop as individuals.
In regards to marking time, there was a period across the Easter break where we had many staff away on holidays where some assignments were not marked in our normal timeframe (around a week), but this was very much a temporary issue caused mostly by the bank holidays. We are happy to say that we now have 3 new staff hires to help cope with this seasonal demand!
Thank you,
“Fantastic course with excellent support from Kelly Morgan throughout, no question is deemed daft! I haven't done any academic work for over 25 years and the support provided has enabled me to build not only my knowledge but also my confidence. Price very reasonable and definitely worth it would recommend to anyone at any level.”
Thank you for your 5-star rating of CTC Training, Lee! We are so pleased that our support helped you gain the knowledge and confidence after so many years. It is wonderful to hear that our price is very reasonable and worth it.
“I have now completed two courses with CTC training. The Level 4 IQA and now today the Level 5 in education. Not going to lie, it was hard. If it wasn't for Craig I probably would of given up. Huge thanks to you, Craig. Would highly recommend.”
Thank you for your amazing 5 star rating for CTC Training, Faye. I'm so incredibly grateful that you have experienced the benefits of CTC Training twice. I'm thrilled that you have been able to benefit from the services provided by Craig and would highly recommend that anyone benefits from utilizing CTC Training. We are truly thankful to have you as a repeating customer!
“Pros
-Easy course content and materials
Cons-
- Lack of support and communication from office staff
- Lack of supportive feedback from assessment team very generic
- Same excuses for delays just changing goal posts and time frame”
Thank you so much for taking the time to let us know about your experience with CTC Training. We really appreciate your feedback and we apologize you didn't get the experience you expected.
It's great to hear that you found the course content and materials to be easy to understand. What could we have done to make the support and communication with our office staff better? How could we have made the feedback from the assessment team more supportive? How could we have improved our response to delays? We'd love to hear your thoughts on how we can make things better in the future. Thank you again for your honest feedback.
“I have had a fantastic experience with CTC Training. My assessor was Craig, he marked my work within five days of submission date, no later. Feedback was easy to understand and I knew exactly what to do following his instructions. The website is so easy to use, straight forward and I have just received my certificate. Thank you so much for making my course as smooth as possible, I really appreciate it. Kindest regards, Tiffany.”
Thank you so much for your 5-star rating, Tiffany! It's great to hear that you had a fantastic experience with CTC Training and that Craig was so helpful with providing timely and clear feedback—we pride ourselves on delivering excellent service. We're so glad that our website was easy to use and that you've now received your certificate. We really appreciate your kind words and thank you for making training with us smooth and possible.
“total scam
original i was signed up on to a course through an organisation that then refused to pay for it, ctc were contacted within a month of payment and refused to refund me so i did the cousre any way as to not waist money
through the course i received no contact from any trainers, no support what so ever. upon sendign in my coursework i got a generic unhelpful answer from the assessor who marked it and rather than assisting me to complete the course got told i had faild to complete the course within the time limit, after i had been locked out of my account for 10 months and got no suport with coursework
the whole course seemes to be set up to boost sales of a book and not actually teach anyone anything. its a total scam”
Hello,
Thanks for taking the time to leave this review. We are always keen to gather feedback to further improve our services to all learners. In this case, given the nature of this review, we have looked into this internally and feel the need to come back to you on a few of the points you have made.
Firstly, in regard to our refund policy, we are always able to provide refunds if the request is made within the cancellation period. If an organisation paid for this course on your behalf, we may not have been able to provide you yourself with a direct refund but would have been happy to provide this to the original payment provider.
You highlighted issues with feedback on assignments and we were very concerned to see this comment and so felt the need to check through this to check the quality of this. This is an area we truly value, invest in heavily as a business and want to ensure is kept of the highest of standards for all learners. We feel these comments are extremely unfair given that there was over two pages worth of feedback on your original assignments. Not one aspect of which was generic, but instead helpful pointers that guide you through the course in detail. The assessor went through every one of your answers on a point-by-point basis to help.
In regards to access to the course. As standard, you are given 12-month access to the course. We extended this multiple times for you in order to complete this free of charge. You originally signed up in 2020, it is now 2023.
Lastly, just regarding the comment you have made regarding a scam to push you to buy a book, this could not be further from the truth. We have had thousands of learners go on to complete their qualifications and advance their careers without ever needing to purchase the textbook we offer. We simply offer this at point of sale for anyone who feels like they would prefer the option alongside the many online materials we provide, but it is by no means mandatory and made very clear. This has only been made available in the last couple of months.
All the best,
CTC Training
“I am highly pleased and satisfied with CTC Training & Development's Level 5 DET course. My tutor, Craig Evans, was very helpful and supportive in giving advice and quick with feedback. I will always be infinitely grateful to all the staff for always supporting and encouraging me, even though it took me so long to complete the course - due to my personal difficulties, they were always helpful and were always willing to support and encourage me to continue the assignments.
Whenever I have written to Chris or Craig, they have always promptly replied providing me with useful strategies and suggesting the best way to move forward. Living in Italy the procedures are a bit different than in the UK, nevertheless they have always been able to advise me. The platform is user-friendly and easy to use, and you can always monitor your progress easily and immediately. The cost of the course is competitive and worth all the value of the people and materials behind it.
One can see the tremendous commitment, work, dedication and seriousness behind this company!
I will truly always be grateful to all the staff for leading me to success in this certification, which will open up further job opportunities for me - not only in Italy, but also in the UK. My dream comes true.”
Thank you Hallyson for your wonderful 5 star rating of CTC Training's Level 5 DET course. I'm so pleased to hear that your tutor, Craig Evans, was very helpful and quick with feedback. It's also wonderful to know that the staff at CTC are always willing to support and encourage you - even with your personal difficulties. I'm sure that your success in this certification will open up great job opportunities for you, and that it has been worth all the hard work put in by the CTC staff!
“Always apprehensive about online training, this one is great. The setup is easy to use, the materials provided is excellent and the support is there (I managed with just the feedback from my submissions but I know that if I needed extra support it was there). Thank you so much to Chris for the feedback and helping me to improve myself. Only slight criticism was sometimes the grading seemed to take a while but I completely understand that sometimes there can be a backlog. I am seriously tempted to take the level 5 with this company they were that good.”
Thank you so much for your 5 star rating, Justin! It's great to hear you had a positive experience while learning with us. We really appreciate the kind words about our setup being easy to use, the materials provided and the support. It’s wonderful to hear that Chris was able to give you feedback and help you improve yourself. We understand that sometimes grading may take a while, and we thank you for your patience. We're thrilled that you're tempted to take our Level 5 course - thank you for being a repeating customer!
“Good service, Fairly fast return on grading etc (there is a backlog every now and then)
Helpful staff and the course is guided through with good resources”
“The Level 5 DET course and website are well laid out and allow easy access. Craig Evans was a great support from start to finish and returned assignments results quickly and with good advice and guidance as required. You can work at your own pace throughout which allows you to complete this course alongside other commitments. Thanks again to Craig for the excellent support.”
Thank you so much for taking the time to leave such a positive review of CTC Training! We are so glad to hear that the Level 5 DET course and website were well laid out and that you found the support provided by Craig Evans to be excellent. We appreciate your kind words and the fact that you were able to complete the course successfully alongside your other commitments. Thanks again for your 5 star rating!
“Good and speedy service including excellent supportive systems.
A well conceived and up to date system and although the website was updated in the middle of my course nothing was lost and in fact the layout was of better quality.”
Thank you so much for your 5 star rating, Owen! We are delighted to hear that our good and speedy service, including excellent supportive systems, was well-received. We are so pleased that our well-conceived and up to date system made your experience even better after our website update, and that nothing was lost. Thank you again for your kind words!
“This course is well laid out, and helped me immensely in my teaching.
On top of that the support that I received was second to none. Always helpful and polite when ever I spoke to anyone.
Really great training, would recommend to others.”
Thank you so much for the 5-star rating, JC! We are so pleased to see that our course was well-laid out and that you experienced such great support from our team. We couldn't be more humbled by your kind words! We're glad to see that our training was able to help you so much in your teaching and that you would recommend it to others. All the best!
