“This is my first qualification using an online platform, and I was very impressed with the entire set up. The teaching methods were very user friendly, plenty of resources offered throughout the course, and the tutors were very responsive, and offered very good guidance whenever needed. Virtual workshops were very useful, and having access to the recordings was a great help, because I was able to watch, re-watch areas I struggled with during the completion of the assignments. My tutor Kelly was amazing, and she was a great support towards the end of my course, giving me guidance throughout. I cannot thank her enough! I learned a lot from this course and cannot wait to apply my learning in real life teaching. Thank you!”
Hi Esma, Thank you so much for your fantastic 5-star rating of CTC Training! We are absolutely thrilled that you had such a positive experience with our online platform.
We are delighted to hear that you found our teaching methods to be user-friendly and that there were plenty of resources offered throughout the course. Our tutors strive to be responsive and provide excellent guidance when needed, so we are pleased that you found their support to be worthwhile. We are also glad that you found the virtual workshops to be useful, and having access to the recordings was a great advantage for your learning process.
Really happy to hear that your tutor, Kelly, was amazing and a great support to you. We will make sure to pass on your gratitude to her. We are elated that you learned a lot from this course and are excited to apply your newfound knowledge in real-life teaching.
Thank you once again for your glowing review, Esma! We greatly appreciate your support and look forward to serving you again in the future.
“If you're studying for a CAVA be aware that the following with CTC Training is their policy.
Unit one, your personal knowledge in assessing
Unit two, assessing learners in your training environment
Unit three, you assessing the learner in their working environment
You need to be assessed by qualified assessors in the units 2 and 3. Its very unrealistic to achieve this unit 2 and 3, especially 3 if your learner work in industries other than an office.
This is not made clear when enrolling for the CTC Training CAVA.
Plus no one answers your messages.”
Hello,
Thanks for taking the time to leave this review. We always value feedback on our courses and would like to take the opportunity to respond to you on a few of the points raised.
Regarding the ability to complete the course without access to qualified assessors, this is made very clear when signing up for the course across the course page on the website. This is visible across the FAQs listed on the website page, our specially designed suitability checker and the course page content itself, all of which can be found here - https://ctccourses.org/product/level-3-certificate-in-assessing-vocational-achievement-rqf/
We have invested a great deal of time and effort into creating these types of materials and making them easily available to potential learners to advise them of this. This is done to ensure that everyone who enrolls on our courses is able to gain their qualification- this is exactly what we set out to achieve at CTC Training!
In doing so, we have turned away thousands of potential learners.
Had you spoken to us, we also would have advised you of all of this during one of our free consultation calls.
Regarding the screenshot you have shared, this is a screenshot of the messaging feature available via the online learning platform. This is not a format we provide support via, and instead, we always encourage you to get in touch directly with your designated tutor, who would be able to assist with any of these queries. This is all made clear during the course induction sessions which you declined to attend.
If you would like to discuss the situation further, we would ask you to please email us at support@ctccourses.org
All the best,
CTC Training team
“The course is well put together and easy to follow; support I'd readily available when needed and the feedback is clear. Great communication with assessor and the admin team.”
Hi Tracy! Thank you so much for your wonderful 5-star review of CTC Training! We're thrilled to hear that you found the course well-organized and easy to follow.
It's great to know that you felt supported throughout your journey, and that our communication with you was effective.
“Completed a Level 3 Award in understanding the Principles & Practices of Assessment which I found to be a very informative & worthwhile course & also contained a good mix of assessment methods, techniques & practices which I can use going forward.”
Hi Campbell! Thank you for your amazing 5-star review of CTC Training! We're thrilled to hear that you found the Level 3 Award in understanding the Principles & Practices of Assessment both informative and worthwhile.
It's fantastic to know that the mix of assessment methods, techniques, and practices resonated with you and that you'll be able to use them in your future endeavors. Your feedback is greatly appreciated, and we’re so glad to have you as part of the CTC community. Best wishes as you continue your journey!
“It took me a while to complete the course due to personal juggling of work and family life, not having the luxury of being a full time student is hard. My tutor was really patient with me as my work was sporadically uploaded. My tutor offered valuable support and guidance and remained in contact, replying and marking my work promptly. I can highly recommend the course and support given.”
Hi Rebeccah! Thank you for your fantastic 5-star review of CTC Training! We're so glad to hear that, despite the challenges of juggling work and family life, you found the course manageable and rewarding.
It's wonderful to know that your tutor was patient and provided you with valuable support along the way. We are proud to have such dedicated tutors who go the extra mile for our students. Your recommendation means a lot to us, and we truly appreciate you being a part of the CTC family. Best of luck in your future learning endeavors!
“Good content, easy to follow training videos & good feedback from assessors.
My only gripe is that the best anyone can achieve is just a pass. There isn’t a grading on the certificate such as a merit or distinction. Therefore anyone limping over the finish will have the same qualification as someone whose work was exemplary.”
Hi there! Thank you for your thoughtful 4-star review of CTC Training. We're delighted to hear that you found the content engaging and the training videos easy to follow, along with receiving valuable feedback from our assessors.
We appreciate your feedback regarding the grading structure of the certification. Your perspective is important to us, and we strive to continually improve our offerings. Thank you for being a part of the CTC community, and we wish you all the best in your future learning endeavors!
“This was my first time using an online platform for a qualification and I couldn’t be more impressed with the level of training material and support provided by my tutor. I was able to successfully achieve my IQA L4 Qualification due to excellent training, resources and in depth feedback provided during each Unit.I would highly recommend. Many thanks CTC.”
Hi there! Thank you so much for your incredible 5-star review of CTC Training! We're thrilled to hear that your first experience with our online platform was so positive and that you were impressed with the training materials and support.
It's wonderful to know that the in-depth feedback from your tutor played a key role in helping you achieve your IQA L4 Qualification. Your recommendation means the world to us! Thank you for being part of the CTC community, and we look forward to supporting you in your future learning journeys!
“Can’t believe I passed this some anxious times while doing this online course.
Although I found parts. Difficult I felt I always had the support from my tutor and also plenty of
Materials with the online workshops.thanks Angela for all your support”
Hi Alan! Thank you for your amazing 5-star review of CTC Training! We're so happy to hear that you passed the course, even through those anxious moments.
It’s great to know that you felt supported by Angela and that the materials and online workshops were helpful to you. Your success truly inspires us! Thank you for being a part of the CTC community, and we can’t wait to support you on your next learning adventure!
Hi Emily! Thank you for your wonderful 4-star review of CTC Training! We're so glad to hear that you found our online training accessible and reasonably priced.
It's great to know that Angela provided you with helpful support and responded promptly to your emails. We always strive to ensure our learners have a positive experience. Thank you for choosing CTC Training, and we look forward to helping you on your future learning adventures!
“Excellent course! Very comprehensive and excellent resources. Virtual workshops were brilliant and the ability to watch different ones and rewatch parts was exceptionally useful. Highly recommend CTC Training for online courses.”
Hi Janet! Thank you for your fantastic 5-star review of CTC Training! We're thrilled to hear that you found our course comprehensive and the resources excellent.
It’s wonderful to know that our virtual workshops met your needs, and that having the ability to revisit sessions was especially beneficial. Your recommendation truly means a lot to us! Thank you for being a part of the CTC community, and we can’t wait to support you in your future learning adventures!
Hi Jen! Thank you for your fantastic 5-star review of CTC Training! We're delighted to hear that Angela was so supportive and responsive to your queries.
Our team strives to provide the best assistance possible, and it’s wonderful to know our efforts made a positive difference for you. Thank you for being a valued part of the CTC community, and we look forward to supporting you in your future learning journey!
“Errors within the training contents, a few links did not work properly and the tutor was often unavailable. The feedback on assignments was also quite limited with no suggestions for improvement. Positive feedback I can give is Giles from their admin team has been extremely helpful.”
Hello,
Thank you for your feedback regarding the training experience. We're sorry to hear about the issues you encountered with the course content and tutor availability. Your experience does not reflect the standard of support we aim to provide.
It's disappointing to learn that you found the feedback on assignments limited. Constructive feedback is crucial for growth, and we appreciate your insights on this matter. We will be reviewing our processes to ensure that all students receive the guidance they need to improve.
On a positive note, we’re glad to hear that Giles from our admin team was helpful to you. We value your input and would like to resolve these matters to enhance future training experiences. Please feel free to reach out to us directly at support@ctccourses.org.
Best regards,
CTC Training Team
“CTC training worked very well for me as i have a family and a very busy schedule. The training was really accessible and easy to follow. I feel that i have been given the right tools to go and apply to a teaching role.
My tutor was very helpful and the feedback obtained from her really made a difference.
The course content was very well put together. All the modules apart from 1 was split up into manageable sections.
As a learner it was sometimes frustrating not to be able to access certain modules as they were locked due to the previous modules being graded. But thats just me....something for the learner to factor in i suppose.
Thanks for your help ⭐”
Hi there! Thank you for your amazing 5-star review of CTC Training! We’re thrilled to hear that our accessible training suited your busy family life and that you found the content easy to follow.
It's great to know that your tutor's feedback made such a positive impact on your learning experience. We appreciate your understanding regarding the module access, and we're glad you found most of them manageable.
Thank you for choosing us, and we wish you all the best in your future teaching role! We’re excited to support you in your lifelong learning journey here at CTC!
Hi Amber! Thank you so much for your incredible 5-star review of CTC Training! We're delighted to hear that you found the course so well planned and that our tutors were extremely helpful.
Your recommendations mean the world to us! We look forward to supporting you in your future learning journeys. Thank you for being a valued member of the CTC community!
“I found the online training worked best due to work commitments. I had a lot of support from my online tutor who made the process easy to follow and was always on hand to give guidance, advice or support.
I would highly recommend using CTC Training to anyone.”
Hi Rachel! Thank you for your wonderful 5-star review of CTC Training! We're so glad to hear that the online training format worked well for you amidst your work commitments.
It's fantastic to know that your tutor provided the support you needed and made the process easy to navigate. Your recommendation means a lot to us, and we can't wait to support you again in your future learning endeavors! Thank you for being part of the CTC community!
“The customer service was excellent, my Assessor Kelly Morgan was really helpful and answered any questions I had and was prompt in answering emails.
I really enjoyed doing this course and the price was very reasonable.
thankyou”
Hi James! Thank you for your fantastic 5-star review of CTC Training! We're thrilled to hear that you had an excellent experience with our customer service and that Kelly was so helpful in addressing your questions.
It’s wonderful to know that you enjoyed the course and found it reasonably priced. Your kind words mean the world to us and we can’t wait to have you back for more learning adventures! Thank you for being a part of CTC!
“This course was very well set out and straight forward to follow. I had supportive feedback an guidance throughout from Angela and enjoyed this leaving experience.”
Hi there! Thank you for your amazing 5-star review of CTC Training! We’re thrilled to hear that you found the course well-structured and straightforward.
It’s wonderful to know that Angela’s supportive feedback and guidance enhanced your learning experience. We’re so glad you enjoyed your time with us and appreciate your kind words. We can’t wait to support you in your future courses! Thank you for being a part of CTC!
“My mentor Angela B was extremely knowledgeable and provided engaging drop in sessions throughout my course. Angela was also very responsive to my questions throughout my course and supported me throughout. This put me at ease with the process. All my submissions were marked in a timely manner giving detailed feedback to support my learning. Highly recommend completing your courses through CTC.”
Hi Stephanie! Thank you so much for your incredible 5-star review of CTC Training! We’re delighted to hear that Angela provided such knowledgeable and engaging support throughout your course.
It’s wonderful to know that her responsiveness helped ease your process and that you found the feedback on your submissions timely and constructive. Your kind words truly inspire us to keep delivering the best learning experience possible. We look forward to seeing you thrive in your future studies! Thank you for recommending us!
“I really enjoyed the course. My trainer, Craig, was very helpful and supportive and although most the communication was via email he was always quick to respond and give the advice or clarity that I needed.”
Hi Mark! Thank you for your wonderful 5-star review of CTC Training! We’re so pleased to hear that you enjoyed the course and found Craig to be both helpful and supportive.
Timely communication is important to us, and it’s great to know that Craig was able to provide the advice and clarity you needed. Your feedback truly motivates us, and we can’t wait to support you on your continued learning journey. Thank you for choosing CTC!
Hi there! Thank you so much for your fantastic 5-star review of CTC Training! We're thrilled to hear that you thoroughly enjoyed your AET course and found your tutor's feedback excellent and prompt.
It’s always our goal to provide timely and constructive support, and your feedback reassures us that we're succeeding. We look forward to seeing you continue your learning journey with us! Thank you for choosing CTC!
