“This is my first qualification using an online platform, and I was very impressed with the entire set up. The teaching methods were very user friendly, plenty of resources offered throughout the course, and the tutors were very responsive, and offered very good guidance whenever needed. Virtual workshops were very useful, and having access to the recordings was a great help, because I was able to watch, re-watch areas I struggled with during the completion of the assignments. My tutor Kelly was amazing, and she was a great support towards the end of my course, giving me guidance throughout. I cannot thank her enough! I learned a lot from this course and cannot wait to apply my learning in real life teaching. Thank you!”
Hi Esma, Thank you so much for your fantastic 5-star rating of CTC Training! We are absolutely thrilled that you had such a positive experience with our online platform.
We are delighted to hear that you found our teaching methods to be user-friendly and that there were plenty of resources offered throughout the course. Our tutors strive to be responsive and provide excellent guidance when needed, so we are pleased that you found their support to be worthwhile. We are also glad that you found the virtual workshops to be useful, and having access to the recordings was a great advantage for your learning process.
Really happy to hear that your tutor, Kelly, was amazing and a great support to you. We will make sure to pass on your gratitude to her. We are elated that you learned a lot from this course and are excited to apply your newfound knowledge in real-life teaching.
Thank you once again for your glowing review, Esma! We greatly appreciate your support and look forward to serving you again in the future.
“My experience of training with CTC was really positive. All the online resources were relevant, accessible and gave me everything I needed to complete the course successfully. The feedback from my tutor Angela was always supportive and helpful, and assignments were assessed and returned quickly. I'd be happy to use CTC again in future.”
“Angela Buick has been a great help during my first online course. Her positive and clear feedback showed me what I was doing well and how I could improve.
She was always easy to talk to and quick to reply to any questions I had. Her support and advice made me feel more confident and helped me understand the course better.
Thanks to Angela, I finished the course and learned a lot. I’m very grateful for her guidance!”
Hi Grant! Thank you for your incredible 5-star review of CTC Training! We're so pleased to hear that Angela's positive and clear feedback made a significant impact on your learning experience.
It's great to know that her support and quick responses helped boost your confidence and understanding of the course. Your success in completing the course and the knowledge you've gained are exactly what we strive for. We truly appreciate your gratitude and are thrilled to have you as part of our community. Looking forward to seeing your continued growth in future courses!
“Provided training was brilliant - reading material and the explanatory videos covered all the topics and it was possible to answer all the questions even with the first submission of the assignment. Even if you had to resubmit Angela was giving on point explanations what is missing so it was a great learning experience for me. Now I understand as well the legal side of things.”
Hi Evi! Thank you for your amazing 5-star review of CTC Training! We're so glad to hear that you found the training to be brilliant and that the reading materials and videos effectively covered all the topics.
It’s wonderful that Angela’s detailed explanations helped you with the resubmission process, making it a valuable learning experience for you. We're delighted that you now have a better understanding of the legal aspects as well. Your feedback truly motivates us to continue enhancing our training program. We're excited to have you in our community and look forward to your continued success!
Hi there! Thank you for your fantastic 5-star review of CTC Training! We're thrilled to hear that you were able to complete the course at your own pace, without any pressure.
It’s wonderful that our teachers made such a positive impact with their support. Your recommendation means a lot to us and encourages our team to continue creating a great learning environment. We’re excited to have you as part of our community and look forward to seeing you in your future courses!
Hi there! Thank you so much for your wonderful 5-star review of CTC Training! We're delighted to hear that you found the course informative and appreciated the support from our tutors.
Your recommendation to fellow learners and practitioners is greatly valued, and it inspires our team to keep delivering quality education. We’re excited to have you as part of our community and look forward to supporting you in your future learning endeavors!
“I started my training with CTC at the beginning of the year and was initially impressed by the prompt communication and support from my tutor. However, after a few months, the communication abruptly stopped. The most disappointing part was the customer service experience. When I reached out to request an extension due to my breast cancer diagnosis, I received a response that merely included a payment link, with no acknowledgement of my situation. Even after following up, there was no further response. This lack of empathy and engagement was truly disappointing and has overshadowed my entire experience.”
Hello,
Thank you for sharing your feedback with us. We truly value your input and are sorry to hear about the lack of communication you experienced, especially during such a challenging time.
We pride ourselves on providing empathetic support and it's disheartening to learn that we fell short in your case. We recognise the importance of responding to our students not just with information, but with understanding and care. Your experience in reaching out for help should have been met with the compassion you deserved.
We would like the opportunity to address your concerns and help make things right. Please contact us at support@ctccourses.org so we can discuss your situation further.
All the best,
CTC Training Team
“Brilliant course and guidance from tutors throughout, highly recommend! More than enough time given to so that you can comfortably complete in your own time alongside full time work.”
Hi there! Thank you so much for your brilliant 5-star review of CTC Training! We’re thrilled to hear that you found the course beneficial and that our tutors were able to guide you effectively throughout the process.
It’s great to know you appreciated the flexibility of the course, allowing you to balance your studies with full-time work. Your recommendation means a lot to us and encourages our team to keep providing exceptional support. We’re excited to have you as part of our learning community!
Hi Paula! Thank you for your excellent 5-star review of CTC Training! We're so glad to hear that you enjoyed working with Angela while evaluating your coursework.
It’s great to know that Giles was able to assist you with any issues you encountered when uploading your evidence. Our team is here to ensure you have a smooth experience, and your kind words motivate us to keep doing our best. We look forward to supporting you further on your learning journey!
“After deliberating about doing this course for some time I took the plunge. I should have done this sooner! I was guided step by step through each stage. I took my time doing this course due to work and family pressures, but that’s the great thing about this course. I can do it at my own speed.
Great value for money and helpful feedback from my personal tutor.”
Hi JB! Thank you for your fantastic 5-star review of CTC Training! We're so glad to hear that you decided to take the plunge and found the course to be a great fit for you.
It’s wonderful that you could work at your own pace while balancing family and work commitments. We believe flexibility is key to a successful learning experience! Your mention of the value for money and the helpful feedback from your personal tutor truly means a lot to us. We aim to support our learners every step of the way. We look forward to seeing you continue on your journey with us!
Hi Paula! Thank you for your wonderful 5-star review of CTC Training! We’re so pleased to hear that Angela provided you with such comprehensive marking and valuable advice.
Her dedication to helping our learners succeed is truly commendable, and it’s fantastic to know you appreciated her support. Your feedback inspires us to continue delivering the best experience possible. We look forward to your continued journey with CTC!
“I have had mixed experiences with other on-line courses but I have to say this was great. It allows you to proceed at your own pace and fit it around other commitments. The support material and workshop videos were very helpful. The support from my tutor, Angela, was great. She graded assignments promptly and her feedback was encouraging and helpful. If you are considering this qualification I would definitely recommend CTC.”
Hi Robin! Thank you so much for your amazing 5-star review of CTC Training! We're thrilled to hear that you had a great experience with the course and appreciated the flexibility it offers to fit around your commitments.
It’s wonderful to know that the support material and workshop videos were helpful, and we’re delighted you received such great support from Angela! Prompt feedback and encouragement are key to a productive learning experience, and it’s heartening to hear you benefited from that. Your recommendation means the world to us, and we can't wait to continue supporting you on your learning journey!
Hi Lewis! Thank you so much for your fantastic 5-star review of CTC Training! We're delighted to hear that you thoroughly enjoyed your teaching qualification course and found our service and support to be great throughout your journey.
Your positive experience is what we strive for, and it’s incredibly rewarding to know that we made a difference. We’re excited for you and can’t wait to support you in your future endeavors!
“Excellent Course structure and content. Excellent Assessments and Feedback from Course Tutor, Kelly Morgan, if I am allowed to mention her name. Brilliant Administrative care and response to queries. All round a 100% experience. I will recommend CTC Training anytime and any day for your Learner/Trainer Certification..”
Hi there! Thank you so much for your outstanding 5-star review of CTC Training! We're absolutely thrilled to hear that you found the course structure and content to be excellent, and that the assessments and feedback from Kelly really enhanced your learning experience.
It’s wonderful to know that you felt well-supported administratively as well. Your recommendation means everything to us! We're dedicated to providing the best experience for our learners, and your feedback truly motivates our entire team. We look forward to supporting your training journey in the future!
“CTC Training allowed me the opportunity to gain a qualification and broaden my skill set and knowledge base in my own time and with excellent support when needed. The quality of resources was excellent and tutors were available whenever support was required.”
Hi Dianne! Thank you so much for your wonderful 5-star review of CTC Training! We're thrilled to hear that you were able to gain a qualification while broadening your skills and knowledge at your own pace.
It’s fantastic that you found our resources and support to be excellent. Your feedback truly motivates us to keep delivering the best learning experience possible. We can’t wait to see where your training journey takes you next with us!
“i've done a few online courses, usual shorter, but this course was well supported throughout, the recommended training manual was of value, but of even more value where the online workshops for each module and the ability to access a recorded version at a later date.”
Hi David! Thank you so much for your amazing 5-star review of CTC Training! We're thrilled to hear that you found the course well-supported and that the training manual was valuable to you.
It's great to know that the online workshops and recorded sessions enhanced your learning experience. Your feedback truly inspires us to continue providing high-quality training! We can’t wait to see you in your future courses with us!
Hi Josh! Thank you so much for your fantastic 5-star review of CTC Training! We're delighted to hear that you found our team to be kind and helpful, and that our materials met your expectations.
Your recommendation means the world to us! We strive to provide the best learning experience possible, and your positive feedback truly motivates us to keep improving. We're excited to support you on your future training adventures with us!
“CTC has an excellent online platform with an extensive bank of related webinars, videos, interactive presentations, and materials. You can also join live webinars or engage with other students on their active Facebook profile. In addition, you will have a dedicated tutor to support you whenever needed. I have just completed my Level 3 Award in Education and Training (RQF) and am planning to enrol in my next training with CTC. But the most important there is no rush and you can complete your training in your own pace. In one word, CTC is outstanding!”
Hi Marek! Thank you so much for your fantastic 5-star review of CTC Training! We're really pleased to hear that you found our online platform to be excellent and filled with valuable resources.
It’s great to know that you had the support of a dedicated tutor and enjoyed the flexibility of completing your training at your own pace. Congratulations on completing your Level 3 Award in Education and Training! We’re excited to hear that you're planning to enroll in your next training with us.
Your kind words inspire us to continue providing outstanding service. We can’t wait to support you on your future learning journey!
“I can't fault CTC training, and my tutor, Kelly, was fantastic. I did the Level 3 Award in Education and Training. Where feedback was given it was clear, concise, and allowed me to pass at the second attempt. Course content and layout was well structured and having access to past recordings of assignment support sessions allowed me to get on with the assignment without waiting for the next date. The price for the course was perfect, and in comparison to other providers, very cheap. I managed to get the course done in just under two months.
I would recommend CTC Training to anyone looking to do a course.”
Hi Ethan! Thank you so much for your wonderful 5-star review of CTC Training! We're delighted to hear that you had such a positive experience with the Level 3 Award in Education and Training.
It’s fantastic to know that Kelly was a great tutor and that our feedback helped you succeed. We're also glad you found the course well-structured and the access to past recordings useful. Your kind words about our pricing mean a lot to us, and we're happy you managed to complete the course in just under two months.
Thank you for recommending CTC Training, and we can’t wait to assist you with your future learning endeavors!
“I recently completed the Level 3 Certificate in Assessing Vocational Achievement (RQF) with CTC Training and had an excellent experience. The online portal was user-friendly and always accessible, and my allocated assessor provided great support and guidance whenever needed. The price was very reasonable, and I would highly recommend CTC Training to anyone. I’ll definitely use them again for future courses!”
Hi Chris! Thank you so much for your amazing 5-star review of CTC Training! We're thrilled to hear that you had an excellent experience with the Level 3 Certificate in Assessing Vocational Achievement.
It's great to know that our online portal was user-friendly and that your assessor provided the support you needed. We appreciate your recommendation and your kind words about our reasonable pricing. Thank you for taking the time to share your thoughts, and we can't wait to welcome you back for more courses in the future!
“I'm sorry that I have to give a review star, I wouldn't give one. I signed up for the L3 AET course, since April, I submitted my assignment 10 times in units 1 and 2. It's non-communication, on me my teacher Angela Buick didn't help me at all. She kept telling me to look at her feedback and book with induction, no other help. In the end I gave up and lost £199 of money. I don't recommend this course at all.”
Hello,
Thanks for taking the time to leave this review. It's always good to get customer feedback on our products and services so obviously take reviews of this nature very seriously.
In this instance, we would like to come back to you on a few of the points you have raised as we do not believe that the comments you have made are fair.
You did indeed submit your assignment 10 times. 3 of these times it was the same attempt without any revisions, 3 times it was generated by Chat GPT and not your own work, which you admitted to using. In the remaining attempts, you were asked repeatedly to book some time and given pages of detailed feedback. None of which was taken on board.
We have tried time and time again to help get your work to a standard suitable to pass by our awarding bodies but unfortunately, the feedback we have provided has been ignored.
As you can see from our hundreds of other reviews, the support we offer to complete assignments through feedback and meetings, particularly from Angela is extremely positive.
All the best,
