Crystal Travel Reviews

Name: Crystal Travel
Address: 10-11 Percy Street, Fitzrovia, London, London
Rating: 4.44

4.4 Rating 876 Reviews

88 %

of reviewers recommend Crystal Travel

Company Reviews

Metrics

Info

4.4

Based on 876 reviews

Shipping & Delivery
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0207 612 0500

Email:

enquiry@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

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Crystal Travel 5 star review on 21st June 2018

Najmul Hoda Khan

Crystal Travel 5 star review on 28th May 2018

ABDUL MAJID

Crystal Travel 5 star review on 5th April 2018

MUHAMMAD I NOOR NOOR

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Saved money, Lisa was very helpful”

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Posted 5 years ago

“Great customer service ! I have been Crystal Travel customer for some time and the service Peter has given me last week and again Christy today. I use Crystal Travel to all travelling needs and I recommend everyone for their valuable service.”

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Posted 5 years ago

“Christopher Smith was very helpful and responded to my query patiently and dealt with it efficiently. Thank you so much Christopher 🙏🏽”

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Posted 5 years ago

“Used Crystal travel multiple times and I can not fault them. My latest encounter, Kathy Hart went above and beyond to help me out to get the best deal and flight timings to the USA. Thank you very much. Would 110% recommend.”

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Posted 5 years ago

“Fraud fraud fraud fraud. Please don't use them they fraud me.237 dollars.”

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Posted 5 years ago

“Please don't use crystal travel they are scamming people. Please don't use them .”

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Posted 5 years ago

“Very deligent and professional!”

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Posted 5 years ago

“Very good service”

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Posted 5 years ago

“Very helpful with very limited availability at the price I wanted Christopher was very helpful and went above and beyond. I got flight and the price I wanted .Really great service”

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Posted 5 years ago

“Very Good Costumer Service . Christy was very helpful lady . Thanks to her . God blessed you all . Thanks Yassin Din Malak Khan”

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Posted 5 years ago

“Very spot ON!!! Megan Stuart, was super helpful, fast/prompt, even gave me a better price and confirmed everything with me before any payment process. Didn't have one bit a feeling that something can go wrong =D. Thank you!”

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Posted 5 years ago

“He was very patient as ask him nonstop questions. And easy to speak to. This’s my first time using crystal travel. I think I will use it again.”

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Posted 5 years ago

“I'd like to thank Crystal Travel for their professional approach while I was purchasing my flight ticket. I'd also like to thank Miss Cristy for her help during the process of issuing the ticket.”

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Posted 5 years ago

“Excellent work and good customer services”

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Posted 5 years ago

“Quick and helpful in booking my ticket. I like the payment security.”

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Posted 5 years ago

“The agent was very helpful .”

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Posted 5 years ago

“Excellent service by Lisa who helped to sort out a flight for me at the last minute.”

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Posted 5 years ago

“Decent value for prices and good services. Wished online booking were more convenient.”

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Posted 5 years ago

“The service is always great for me. Been using Crystal for my flights for a couple of the years now and yet to be disappointed. Great customer service by Kathy Hart.”

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Posted 5 years ago

“Been using Crystal Travel, many times now and go away 4-5 times a year and will continue using i have also recommended a few other to use, and thanks to Phillip for sorting out and correcting the original booking again a great service thank you”

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Posted 5 years ago

Crystal Travel is rated 4.4 based on 876 reviews