Crystal Travel Reviews

Name: Crystal Travel
Address: 10-11 Percy Street, Fitzrovia, London, London
Rating: 4.42

4.4 Rating 881 Reviews

88 %

of reviewers recommend Crystal Travel

Company Reviews

Metrics

Info

4.4

Based on 881 reviews

Shipping & Delivery
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0207 612 0500

Email:

enquiry@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

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Crystal Travel 5 star review on 21st June 2018

Najmul Hoda Khan

Crystal Travel 5 star review on 28th May 2018

ABDUL MAJID

Crystal Travel 5 star review on 5th April 2018

MUHAMMAD I NOOR NOOR

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The agent Christy was very helpful and polite and managed to do my booking with her without any problems .Thank you”

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Posted 5 years ago

“You was so helpful Cristy booking the holiday for me to thialand”

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Posted 5 years ago

“Everything was perfect”

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Posted 5 years ago

“Excellent. Very helpful customer service helped me resolve a booking problem.”

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Posted 5 years ago

“Very helpful and efficient”

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Posted 5 years ago

“Finally helped me sorting out my ticket”

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Posted 5 years ago

“Thanks for the help christy”

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Posted 5 years ago

“Very good kind and understandable and I am happy with the service”

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Posted 5 years ago

“Christy was great help and had superb knowledge and confidence answering all my questions. The process with quick and easy with no problems.”

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Posted 5 years ago

“First time buying a flight on Crystal Travel. Saw a very good price, booked it. Received a call within 2 minutes telling me the Airline Taxes had increased by £15. Bit annoying that the website price was not accurate, but it was still a good price. Booked it, spoke to Christy on the phone - very helpful agent! Explained the flight details, confirmed everything. Christy called me twice to make sure everything was correct. E-Ticket was confirmed really fast too. Thanks Christy!”

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Posted 5 years ago

“Christy was very helpful with excellent services with quick replies.⭐⭐⭐⭐⭐”

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Posted 5 years ago

“Thanks Christy for the help and good support to book the tickets.”

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Posted 5 years ago

“Christy was really great, from calling me after I had made an error on my payment card, to checking that my e-tickets email had arrived, she did everything that she promised, when promised. Great service.”

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Posted 5 years ago

“Very clearly explain the tickets and step by steps guiding me to buy the ticket Thank you”

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Posted 5 years ago

“Christy was helpful”

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Posted 5 years ago

“Great friendly service would definitely recommend!”

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Posted 5 years ago

“I am very happy with the service provided by Christy. She was very helpful and looked at all the options which could make my journey more comfortable ie looking at flight connections so that my travelling hours b reduced . .”

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Posted 5 years ago

“I received excellent service from Merritt this evening! He called me when I was still in the process of completing my booking, he cleared all doubts & flawlessly resolved all issues/queries. I highly appreciate his positive approach & personal touch to the process. Thanks again Merritt 😊”

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Posted 5 years ago

“The attender to the phone was very helpful. Otherwise the site was down and there were payment problems.”

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Posted 5 years ago

“Excellent costumer service. Had been consistent in all stages of the process.”

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Posted 5 years ago

Crystal Travel is rated 4.4 based on 881 reviews