Crystal Travel Reviews

Name: Crystal Travel
Address: 10-11 Percy Street, Fitzrovia, London, London
Rating: 4.44

4.4 Rating 876 Reviews

88 %

of reviewers recommend Crystal Travel

Company Reviews

Metrics

Info

4.4

Based on 876 reviews

Shipping & Delivery
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0207 612 0500

Email:

enquiry@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

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Crystal Travel 5 star review on 21st June 2018

Najmul Hoda Khan

Crystal Travel 5 star review on 28th May 2018

ABDUL MAJID

Crystal Travel 5 star review on 5th April 2018

MUHAMMAD I NOOR NOOR

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“She helped me”

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Posted 5 years ago

“Excellent customer service”

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Posted 5 years ago

“Excellent and reliable services thankd to DEAN who helped me get the most best price for my ticket. I will definitely book my flights again with crystal travel thanks to DEAN for being very patient, proffesional and helful.”

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Posted 5 years ago

“It was the first time we bought our tickets whit crystal travel it was good and we liked it it was easy and quick and obviously we found the good bargain. We look forward to this trip , Thanks to the Christopher that put a lot of afford into it cuz it was a bit complicated”

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Posted 5 years ago

“The service was excellent. Thanks”

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Posted 5 years ago

“Overall very good experience. Agent Christy was very helpful and kept us informed of the process.”

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Posted 5 years ago

“Christy was amazing!! She was fantastic in all the help she gave!”

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Posted 5 years ago

“Christy has really done a good job for me tonight and i really appreciate her effort and her patient. Well done CHRISTY.”

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Posted 5 years ago

“agressive sales pesonel- tried to use Kayak show crystal as being cheapest- filled all the details but not allow me to pay- then started to recieve Phone calls from crystal telling the price was more expensive and recieved 5-6 Phone call asking me to follow links on emails they had sent , and finally agreeing to the origional price - this company act like scammers - will not use”

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Posted 5 years ago

“Christy was very helpful”

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Posted 5 years ago

“Just like to share my experience that I had with Crystal Travel.. Especially the service I've received from Christy who was extremely helpful and polite and helped me book my flight. Thanks Christy.”

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Posted 5 years ago

“easy to use.”

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Posted 5 years ago

“Best price. Easy to deal with. Would happily book again with them.”

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Posted 5 years ago

“Firendly service thanx for help cathy hart perfect”

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Posted 5 years ago

“Very helpful and professional”

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Posted 5 years ago

“Very good service by Crystal and would book via this agency again.”

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Posted 5 years ago

“Kathy was extremely helpful And helped me out with everything I needed,will use your company again and would recommend you as well. Thank you”

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Posted 5 years ago

“Found Crystal Travel website on a search, good ticket price but then I couldn’t get the online payment to work, I called the office and spoke with Christy, such a helpful and patient lady - good experience would book with them again”

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Posted 5 years ago

“She contacted me at the back of an unfinished booking i did online. I was not ready to buy the ticket but she explained to me all my options and convinced to buy the right ticket very good on her, another satisfied customer.”

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Posted 5 years ago

“thanks.”

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Posted 5 years ago

Crystal Travel is rated 4.4 based on 876 reviews