Login
Start Free Trial Are you a business?? Click Here

Crystal Travel Reviews

4.4 Rating 882 Reviews
88 %
of reviewers recommend Crystal Travel
Company Reviews Metrics Info
4.4
Based on 882 reviews
Shipping & Delivery
On-time Delivery
Greater than 82%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Crystal Travel Reviews
Visit Website

Phone:

0207 612 0500

Email:

enquiry@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
MR JOHNSON MWAMBOA
Verified Buyer
“Service was excellent. I like the way staff handled my call”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Although the original flight we tried to book was unavailable Christy made every effort to obtain the same flight but on a different date. During the booking experience she was very helpful and understood our requirements without to much explaining. Christy went the extra mile to ensure we got flights we were happy with. Overall an effective result with a committed representative of Crystal Travel.”
Helpful Report
Posted 6 years ago
GANZORIG PUREVDORJ
Verified Buyer
“Thanke you Christy for your help with my flight ticket”
Helpful Report
Posted 6 years ago
AUGUESTA CONSOLACION
Verified Buyer
“It was my first time booking through Crystal Travel and I recommend anybody to do it through them! Philip, the travel agent that helped me book my flight to Seoul was extremely accommodating, reliable and helpful (and really pulled all the strings) even when I had problems with my booking! I will definitely book through them again in my next holidays to come! Thank you so much and hope to book through you guys soon!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Good service and quick to sent tickets”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Good service but not happy with the misleading information on the website, and sudden increase in price.”
Helpful Report
Posted 6 years ago
JESSICA FERREIRA
Verified Buyer
“She helped me”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Excellent customer service”
Helpful Report
Posted 6 years ago
Winfrida
Verified Reviewer
“Excellent and reliable services thankd to DEAN who helped me get the most best price for my ticket. I will definitely book my flights again with crystal travel thanks to DEAN for being very patient, proffesional and helful.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“It was the first time we bought our tickets whit crystal travel it was good and we liked it it was easy and quick and obviously we found the good bargain. We look forward to this trip , Thanks to the Christopher that put a lot of afford into it cuz it was a bit complicated”
Helpful Report
Posted 6 years ago
MISS SUSAN NGUGI
Verified Buyer
“The service was excellent. Thanks”
Helpful Report
Posted 6 years ago
TASNEEM SAEED
Verified Buyer
“Overall very good experience. Agent Christy was very helpful and kept us informed of the process.”
Helpful Report
Posted 6 years ago
STEVEN BROWN
Verified Buyer
“Christy was amazing!! She was fantastic in all the help she gave!”
Helpful Report
Posted 6 years ago
KEHINDE AJANA
Verified Buyer
“Christy has really done a good job for me tonight and i really appreciate her effort and her patient. Well done CHRISTY.”
Helpful Report
Posted 6 years ago
DL
Verified Reviewer
“agressive sales pesonel- tried to use Kayak show crystal as being cheapest- filled all the details but not allow me to pay- then started to recieve Phone calls from crystal telling the price was more expensive and recieved 5-6 Phone call asking me to follow links on emails they had sent , and finally agreeing to the origional price - this company act like scammers - will not use”
Helpful Report
Posted 6 years ago
ANITA GUMBER
Verified Buyer
“Christy was very helpful”
Helpful Report
Posted 6 years ago
AMER AMIN
Verified Buyer
“Just like to share my experience that I had with Crystal Travel.. Especially the service I've received from Christy who was extremely helpful and polite and helped me book my flight. Thanks Christy.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“easy to use.”
Helpful Report
Posted 6 years ago
LYNN
Verified Buyer
“Best price. Easy to deal with. Would happily book again with them.”
Helpful Report
Posted 6 years ago
SERKAN SEYHAN
Verified Buyer
“Firendly service thanx for help cathy hart perfect”
Helpful Report
Posted 6 years ago
Crystal Travel is rated 4.4 based on 882 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request