Crystal Travel Reviews

Name: Crystal Travel
Address: 10-11 Percy Street, Fitzrovia, London, London
Rating: 4.44

4.4 Rating 876 Reviews

88 %

of reviewers recommend Crystal Travel

Company Reviews

Metrics

Info

4.4

Based on 876 reviews

Shipping & Delivery
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0207 612 0500

Email:

enquiry@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

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Crystal Travel 5 star review on 21st June 2018

Najmul Hoda Khan

Crystal Travel 5 star review on 28th May 2018

ABDUL MAJID

Crystal Travel 5 star review on 5th April 2018

MUHAMMAD I NOOR NOOR

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to find flight and easy to book. One of the agent Kathy is very helpful.”

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Posted 6 years ago

“Good stuff and helpful”

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Posted 6 years ago

“Christy was fantastic and went above and beyond to secure me the flights I needed! Would definitely use Crystal Travel in future. John”

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Posted 6 years ago

“Christy was very helpful and polite. She made booking my ticket very easy and was there to help resolve any problems. Thank you for your help.”

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Posted 6 years ago

“Very professional service- thanks for helping with my booking.”

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Posted 6 years ago

“Very good customer service. Makes you feel like you have a private travel agent. Can't recommend them enough!”

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Posted 6 years ago

“I tried to book on line but the site crashed I called the office and Christy was very helpful with me and Christy book everything over the phone thank you Christy for being so helpful. kind regards. Barrie Cresswell”

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Posted 6 years ago

“Crystal was very good in communicating what was going on with the booking situation, she got back to me as she promised, and update me accordingly. kind regards”

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Posted 6 years ago

“Christy has been exceptionally helpful to get me a ticket even at odd hour of today.. i am really thankful for all the work she has done forme.. very pleasant to listen to as well and really helpful. Hope to get help from christy again when i need it. Thanks”

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Posted 6 years ago

“Is very good helping me to find ticket”

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Posted 6 years ago

“my travel agent was Christy , very professional and gave me great information and was open, honest and very helpful.”

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Posted 6 years ago

“Kathy was fantastic in the whole booking process. Fully recommended”

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Posted 6 years ago

“Kathy was professional, efficient and found the perfect solution for me! My search for flights was dealt with with minimum fuss. I am delighted with the result!”

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Posted 6 years ago

“When booking a flight there was an issue on the airlines side, however a member of the Customer Care Executive was in contact immediately to help and was able to get everything sorted quickly, with the member of staff being polite and professional.”

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Posted 6 years ago

“Good and Prompt service”

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Posted 6 years ago

“The cervices are good and Philip was very friendly and helpful. Thank so much”

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Posted 6 years ago

“Just want to say a big thank you to Kathy for the way she handled all my booking and queries, mobile call backs, she was very professional and helpful in everyway. Thank you again for your help. Gerry Hargan.”

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Posted 6 years ago

“Phillip was super helpful!”

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Posted 6 years ago

“Best service!”

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Posted 6 years ago

“Christy was very helpful. However the price I initially quoted is raised £30”

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Posted 6 years ago

Crystal Travel is rated 4.4 based on 876 reviews