Crystal Travel Reviews

Name: Crystal Travel
Address: 10-11 Percy Street, Fitzrovia, London, London
Rating: 4.42

4.4 Rating 882 Reviews

88 %

of reviewers recommend Crystal Travel

Company Reviews

Metrics

Info

4.4

Based on 882 reviews

Shipping & Delivery
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0207 612 0500

Email:

enquiry@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

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Crystal Travel 5 star review on 21st June 2018

Najmul Hoda Khan

Crystal Travel 5 star review on 28th May 2018

ABDUL MAJID

Crystal Travel 5 star review on 5th April 2018

MUHAMMAD I NOOR NOOR

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service”

Helpful Report

Posted 6 years ago

“Megan, from Crystal Travel, was very helpful and professional.”

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Posted 6 years ago

“Good customer service, comparatively cheap tickets. Had a little issue wth ticket pricing but they got back to me and sorted it quickly and without hassle.”

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Posted 6 years ago

“Very Helping & professional staff”

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Posted 6 years ago

“I had a little problem with my flight when I pressed PAY. It was quite quickly resolved over the phone even though I sadly lost my temper briefly. Lisa managed to resolve it quickly & reassure me. The info was clear & to my liking so I’m really pleased I had Lisa in the phone.”

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Posted 6 years ago

“I like the way Lisa help me to manage my trip with good offer. Thanks am satisfied.”

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Posted 6 years ago

“Christy was helpful!”

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Posted 6 years ago

“Quite helpful and trustworthy. My agent kept checking and getting back to me with better deals”

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Posted 6 years ago

“The person I dealt with was very helpful and co-operative.”

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Posted 6 years ago

“Christy was very helpful.”

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Posted 6 years ago

“The price was not match with the online price they said it’s not available so paid another £25 the lady was very helpful overall the experience was great 👍”

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Posted 6 years ago

“Ricky was very helpful and swift to turn things around. Cheers Ricky”

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Posted 6 years ago

“Megan professionalism is impeccable, thanks for treating me with respect.”

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Posted 6 years ago

“Because of some confusion with confirmation of flight details, my initial impression of Crystal Travel was not good. However, I have to say that the outstanding efforts of Lisa in resolving the issue altered my view, raising my assessment of the company from Very Poor to Good. She is to be commended on her excellent performance”

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Posted 6 years ago

“Although the original flight we tried to book was unavailable Christy made every effort to obtain the same flight but on a different date. During the booking experience she was very helpful and understood our requirements without to much explaining. Christy went the extra mile to ensure we got flights we were happy with. Overall an effective result with a committed representative of Crystal Travel.”

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Posted 6 years ago

“Thanke you Christy for your help with my flight ticket”

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Posted 6 years ago

“Good service and quick to sent tickets”

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Posted 6 years ago

“It was the first time we bought our tickets whit crystal travel it was good and we liked it it was easy and quick and obviously we found the good bargain. We look forward to this trip , Thanks to the Christopher that put a lot of afford into it cuz it was a bit complicated”

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Posted 6 years ago

“easy to use.”

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Posted 6 years ago

“Best price. Easy to deal with. Would happily book again with them.”

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Posted 6 years ago

Crystal Travel is rated 4.4 based on 882 reviews