Crystal Travel Reviews

Name: Crystal Travel
Address: 10-11 Percy Street, Fitzrovia, London, London
Rating: 4.44

4.4 Rating 876 Reviews

88 %

of reviewers recommend Crystal Travel

Company Reviews

Metrics

Info

4.4

Based on 876 reviews

Shipping & Delivery
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0207 612 0500

Email:

enquiry@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

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Crystal Travel 5 star review on 21st June 2018

Najmul Hoda Khan

Crystal Travel 5 star review on 28th May 2018

ABDUL MAJID

Crystal Travel 5 star review on 5th April 2018

MUHAMMAD I NOOR NOOR

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arron was fine....just was booking online then get a phone call from yourselves. ...but all done.”

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Posted 6 years ago

“Aaron was very helpful finding me best flight ... thank you”

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Posted 6 years ago

“I started my booking on-line but when I encountered difficulties, Sales Consultant Kathy immediately called my mobile and quickly helped me with my booking and found a competitive fare. She was professional and efficient.”

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Posted 6 years ago

“I am very happy thanks.”

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Posted 6 years ago

“Excellent service, rapid response. Aaron was very prompt and diligent. I couldn’t’ve had a better service”

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Posted 6 years ago

“Good value, excellent assistant, polite, kind and thorough (Aaron!)....”

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Posted 6 years ago

“Staff member Aaron was very helpful”

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Posted 6 years ago

“It was brilliant service. I am very pleased about excellent telephone manners. Many thanks. We will use you again. Joseph.”

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Posted 6 years ago

“best prices on the market can be found in crystal travel. Thanks guys ...”

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Posted 6 years ago

“Easier to book on line than speak to your reps”

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Posted 6 years ago

“Great experience. Aaron was very helpful n kind .highly recommended service and company”

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Posted 6 years ago

“friendly, helpful and prompt”

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Posted 6 years ago

“Aaron helped me book my flight to Bangkok and find me the best price”

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Posted 6 years ago

“Thought the personal service from Kathy was excellent, she even stayed back to sort out a problem for me on Sunday evening.”

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Posted 6 years ago

“Aaron was very good, quality service provided on my 2 separate bookings!”

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Posted 6 years ago

“Kathy’s service was outstanding and very helpful”

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Posted 6 years ago

“Last minute problem with available flight, had to change immediately prior to purchase. This was annoying however assistant Philip was very helpful and courteous. We were found a seat on the same plane at slightly higher price.”

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Posted 6 years ago

“Hi I was having a problem booking nothing would work for me my phone rang the lady on the other end asked could help me she said her name was Kathy and she take me though everything very help full and nice to deal with”

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Posted 6 years ago

“I had a problem with my booking and the staff were able to help me sort it all out!”

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Posted 6 years ago

“best sevice received.fast and accurate”

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Posted 6 years ago

Crystal Travel is rated 4.4 based on 876 reviews