Crystal Travel Reviews

Name: Crystal Travel
Address: 10-11 Percy Street, Fitzrovia, London, London
Rating: 4.42

4.4 Rating 882 Reviews

88 %

of reviewers recommend Crystal Travel

Company Reviews

Metrics

Info

4.4

Based on 882 reviews

Shipping & Delivery
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0207 612 0500

Email:

enquiry@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

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Crystal Travel 5 star review on 21st June 2018

Najmul Hoda Khan

Crystal Travel 5 star review on 28th May 2018

ABDUL MAJID

Crystal Travel 5 star review on 5th April 2018

MUHAMMAD I NOOR NOOR

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service , Fred is very good to deal with. Although little worried as in online it started as 706 finally ended with 749 pounds, that's worry part”

Helpful Report

Posted 6 years ago

“Christy was extremeful helpful in helping me to sort out my booking. When it was initially declined she called me straight away to assist and help me book the flight through the airline directly. She was very informative and very prompt and thorough in her responses, she gave me all of the relevant information and more as well as ensuring I was completely happy with the whole booking. I am very happy with my service from Christy today.”

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Posted 6 years ago

“Excellent speedy, professional service my first time to book With CrystalTravel Online service quick response good customer service and thanks to Mr ricky jonson To help me for online booking my family travelling next July 2019 Next review after travelling.”

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Posted 6 years ago

“Good customer service”

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Posted 6 years ago

“Excellent service from start to finish and competitive price too. Lisa Smith was very helpful, polite and friendly. Will definitely recommend her to family and friends. Well done Lisa and thank you”

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Posted 6 years ago

“Exceĺlent service...”

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Posted 6 years ago

“Very friendly”

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Posted 6 years ago

“Christy was extremely helpful and diligent in helping me to get my booking sorted out. I would highly recommend booking with Crystal Travel.”

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Posted 6 years ago

“Very efficient Freddie. You’re a gem”

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Posted 6 years ago

“Ricky Jonson is the best, second time with this company, always helping me . Thank you :)”

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Posted 6 years ago

“Freddie was extremely helpful and very clear with his information.”

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Posted 6 years ago

“This is the second time I have used Crystal travel dealing with a travel consultant. Christy is brilliant and very helpful and I feel confident that my travel arrangements will go without a hitch.”

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Posted 6 years ago

“The service is very good”

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Posted 6 years ago

“Very helpful”

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Posted 6 years ago

“Mr Ricky Jonson Mr Ricky has dedicated professional & courteous approach both towards his organization viz a viz customer. Very highly appreciate his fast and effective efforts in confirming my booking with my requirement. Mr Ricky really deserves commendation and reward for providing me best service unparallel to ur staff in the past few years. In future I will recommend him to my friends and family when ever they want to book flight. With Regards Muhammad Ahsan Qureshi.”

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Posted 6 years ago

“Christopher Smith had been very helpful through out the booking process. I couldn't get the booking right the first time when I tried online, immediately got a call from Chris who assisted me with the booking. Wasn't expecting a call with help, so this was very good. Chris ensured all the details he is filling on my behalf is accurate, verified preferences (I would have missed on my own ). Excellent work Chris. Thank you. and thank you Crystal Travel team. Priya”

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Posted 6 years ago

“Clear and polite”

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Posted 6 years ago

“Nice man”

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Posted 6 years ago

“Amazing help with booking my tickets was very quick and very informative helped easy me with any worries I had amazing service”

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Posted 6 years ago

“very helpful”

Helpful Report

Posted 6 years ago

Crystal Travel is rated 4.4 based on 882 reviews