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Crystal Travel Reviews

4.4 Rating 876 Reviews
88 %
of reviewers recommend Crystal Travel
Company Reviews Metrics Info
4.4
Based on 876 reviews
Shipping & Delivery
On-time Delivery
Greater than 82%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Crystal Travel Reviews
Visit Website

Phone:

0207 612 0500

Email:

enquiry@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

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JANAINA PEDRINI
Verified Buyer
“Kathy was incredibly helpful. Well done!!”
Helpful Report
Posted 6 years ago
AYAZ MALIK
Verified Buyer
“He was very helpful , gentle and polite and has proper knowledge of the product ...one word for him excellent”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“The lady on the phone was kind and explain everything”
Helpful Report
Posted 6 years ago
GABRIELA AGUIAR GONCALVES
Verified Buyer
“Thank you for your services. Kathy was brilliant in resolving and sorting out our tickets.”
Helpful Report
Posted 6 years ago
Mrs Sheela Patel
Verified Buyer
“I was very happy with Ricky who helped me book my husbands flight which was declined at first. Thank you Ricky Mrs Sheela Patel”
Helpful Report
Posted 6 years ago
MICHAEL ASHLEY
Verified Buyer
“Very good travel agent”
Helpful Report
Posted 6 years ago
CLAIRE DELES REVELO
Verified Buyer
“Ricky Jonson has always been very helpful, patient and pleasant to talk to every time we buy our plane ticket.”
Helpful Report
Posted 6 years ago
JADE RIBBENS
Verified Buyer
“Very helpful with booking my flight. Freddie went through everything with me and I was happy with the service”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Very good service thanks Phillip”
Helpful Report
Posted 6 years ago
PAUL MATTHEW JAMES
Verified Buyer
“Freddie was a great help”
Helpful Report
Posted 6 years ago
JENNIFER NICHOLSON
Verified Buyer
“Helpful, friendly and efficient. My holiday booked in no time at all and incorporated any specific items I wanted especially, e.g. familiar hotel.”
Helpful Report
Posted 6 years ago
AKINOLA ADEOLA
Verified Buyer
“Best customer service representative by a mile . Very patient and thoughtful and always go and above beyound to make sure the customer gets the best”
Helpful Report
Posted 6 years ago
EDGAR VILLAREAL
Verified Buyer
“Lisa you are sociable, well disposed and accommodating. Thank you”
Helpful Report
Posted 6 years ago
KIRAN RAMPAL
Verified Buyer
“Lisa smith gave excellent service. Very happy and friendly”
Helpful Report
Posted 6 years ago
MCLAUD KWATENG
Verified Buyer
“Excellent service and quick response with no errors in customer details.”
Helpful Report
Posted 6 years ago
JAMES MUELCHI
Verified Buyer
“Christy was extremely helpful in getting me booked on flights to get me to a dear friends funeral in The USA. I can not thank her enough.”
Helpful Report
Posted 6 years ago
MARISA BELL
Verified Buyer
“Efficient, helpful service!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Phillip was really helpful and got me the flights I required. So looking forward to my holiday. Thank you.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Although an initial issue with availability of seats, Every effort was made to offer a comparative flight and price.”
Helpful Report
Posted 6 years ago
SATINDER SINGH
Verified Buyer
“My call was dealt with , in a very professional and polite manor . It was very refreshing to see that a good customer service is only a phone call away. Many thanks to Christy for making it a pleasant experience .”
Helpful Report
Posted 6 years ago
Crystal Travel is rated 4.4 based on 876 reviews
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