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Crystal Travel Reviews

4.4 Rating 892 Reviews
87 %
of reviewers recommend Crystal Travel
4.4
Based on 892 reviews
Shipping & Delivery
On-time Delivery
Greater than 82%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.2 out of 5
Returns & Refunds
Refunds Process
Difficult
Visit Website

Phone:

0207 612 0500

Email:

enquiry@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

Write Your review

Best price. Easy to deal with. Would happily book again with them.
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Posted 6 years ago
Very helpful and professional
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Posted 6 years ago
I can report the same mix of experiences as others: tried to book a flight online that was very cheap and had the purchase fail. Following up with a call, I was looked after by Christie who offered me a more expensive price for the flight, but still a huge bargain compared to anyone else. She answered lots of questions and was very helpful, with e-tickets received in the hour, so despite the unorthodox sales technique, I am a happy customer.
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Posted 6 years ago
Solid service
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Posted 6 years ago
Overall, pretty easy to deal with, there was a slight problem trying to transfer me to the right department, as my first booking was declined and by the time they rebooked me the price went up but as I said, overall quite Good.
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Posted 6 years ago
Good
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Posted 6 years ago
Very Quick & Easy process & very helpful & polite by Kathy Hart from Crystal Travel , Would recommend this service
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Posted 6 years ago
Thank You. Personal, friendly service.
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Posted 6 years ago
The lady was very nice
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Posted 6 years ago
Good service , Fred is very good to deal with. Although little worried as in online it started as 706 finally ended with 749 pounds, that's worry part
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Posted 6 years ago
Good customer service
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Posted 6 years ago
I would like to thank ricky About his service
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Posted 6 years ago
Great service and excellent
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Posted 6 years ago
I was serbed by Christy. Very kind and helpful.
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Posted 6 years ago
Very good service and prompt and very helpful customer service team.
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Posted 6 years ago
Crystal travel help and support me to find a good flight - no doubt staff who was very helpful. Many thanks
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Posted 6 years ago
Freddie was helpful
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Posted 6 years ago
Good online and phone service with Christy. Efficient and helpful.
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Posted 6 years ago
I have used crystal Travel before and find them very good service
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Posted 6 years ago
Very good customer service receive from Kathy.
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Posted 6 years ago
Crystal Travel is rated 4.4 based on 892 reviews