Crystal Travel Reviews

Name: Crystal Travel
Address: 10-11 Percy Street, Fitzrovia, London, London
Rating: 4.42

4.4 Rating 882 Reviews

88 %

of reviewers recommend Crystal Travel

Company Reviews

Metrics

Info

4.4

Based on 882 reviews

Shipping & Delivery
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0207 612 0500

Email:

enquiry@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and helpful in booking my ticket. I like the payment security.”

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Posted 6 years ago

“The agent was very helpful .”

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Posted 6 years ago

“Excellent service by Lisa who helped to sort out a flight for me at the last minute.”

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Posted 6 years ago

“Decent value for prices and good services. Wished online booking were more convenient.”

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Posted 6 years ago

“The service is always great for me. Been using Crystal for my flights for a couple of the years now and yet to be disappointed. Great customer service by Kathy Hart.”

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Posted 6 years ago

“Been using Crystal Travel, many times now and go away 4-5 times a year and will continue using i have also recommended a few other to use, and thanks to Phillip for sorting out and correcting the original booking again a great service thank you”

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Posted 6 years ago

“Had a great exeprience whilst booking my flight and was pleasant speaking to Lisa the agent who was incharge of my booking. she was very helpul and couldn't recommend her high enough. Thanks for the wonderful experience Lisa.”

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Posted 6 years ago

“She supported and helped me to do best during taking ticket.”

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Posted 6 years ago

“Excellent service. Made booking our holiday very easy.”

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Posted 6 years ago

“Very helpful and efficient . Christy was extremely polite and friendly. I would definitely book with Crystal Travel again if their prices stay competitive.”

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Posted 6 years ago

“Good”

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Posted 6 years ago

“After a misunderstanding on my part with thanks to Christy the matter was resolved quickly..Certainly recommend Crystal Travel.”

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Posted 6 years ago

“Megan was really helpful in booking the ticket for me.”

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Posted 6 years ago

“Very helpful”

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Posted 6 years ago

“The agent who helped me (Megen) was of great help to me. I had an issue with the bookings and she calmed me down and saw through the entire booking for me. I'd totally recommend crystal travels to my friends.”

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Posted 6 years ago

“Megan was very helpful pleased she was dealing with my enquiry”

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Posted 6 years ago

“Used Crystal Travel through a groupon purchase, and found them to be very helpful and they accomodated my request, which was beyond the deal, and they managed to get me what i wanted and at a good price.”

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Posted 6 years ago

“Christy was vety professional and patient. I will definitely use your services again.”

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Posted 6 years ago

“Lisa, the consultant who helped me with my booking, has been very professional dealing with the booking and answering my queries. Thank you”

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Posted 6 years ago

“Lisa was very pursuasive and was able to convince me that the deal was the bext I could get. I also liked that she was decisive when I asked for a small reduction.”

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Posted 6 years ago

Crystal Travel is rated 4.4 based on 882 reviews