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Crystal Travel Reviews

4.4 Rating 876 Reviews
88 %
of reviewers recommend Crystal Travel
4.4
Based on 876 reviews
Shipping & Delivery
On-time Delivery
Greater than 82%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Crystal Travel Reviews
Visit Website

Phone:

0207 612 0500

Email:

enquiry@crystaltravel.co.uk

Location:

10-11 Percy Street,
Fitzrovia,
London
London
W1T 1DN

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very professional
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Posted 5 years ago
I am very happy for customer service
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Posted 5 years ago
Christy was really helpful. Explained everything to me and resolved my query quickly.
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Posted 5 years ago
Christy was extremely helpful and assisted me in booking this ticket every step of the way. My initial booking did not go through but she ensured that the same price was honoured when I finally made the payment. I will definitely be making another booking with Crystal Travel
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Posted 5 years ago
Not only did Crystal Travel offer me the best rate, it also helped me retain the ticket price for a couple of hours as I was awaiting office approval for my travel. Philip called me up and followed up diligently and was really helpful in the booking process. Great service and I will use this website more often in the future!
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Posted 5 years ago
Great service and friendly advice.
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Posted 5 years ago
Fantastic service
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Posted 5 years ago
Megan was very helpful and pleasant to speak with.
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Posted 5 years ago
I found this experience very pleasing and my agent Christy provided me with an excellent service and was always available in the evenings when it suited me to make my bookings. I would use this service again and would happily recommend it to anyone else. thank you for your help Crystal Travel
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Posted 5 years ago
Megan, from Crystal Travel, was very helpful and professional.
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Posted 5 years ago
Very helpful especially meagan who assist me in booking our flights!
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Posted 5 years ago
Painless and very professional service 👍🏽
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Posted 5 years ago
The ticket price I found was very good and customer service is great. I spoke to Christy on the phone.
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Posted 5 years ago
Christopher has been extremely helpful in finding a solution as the tickets I was trying to book were no longer available. He's been very efficient, gentle and client-friendly!
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Posted 5 years ago
Very good Crystal travel
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Posted 5 years ago
Thank you Ricky, really helpful in finding me the right flight.
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Posted 5 years ago
Super Service.
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Posted 5 years ago
Iam very happy the person who served me was very helpful & professional
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Posted 5 years ago
It was an excellent service. Specially Kathy helped me all the way to complete the booking. She was very helpful from the beginning. Thanks a lo.
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Posted 5 years ago
Good customer service, comparatively cheap tickets. Had a little issue wth ticket pricing but they got back to me and sorted it quickly and without hassle.
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Posted 5 years ago
Crystal Travel is rated 4.4 based on 876 reviews