Crystal Hearing Ltd Reviews

Name: Crystal Hearing Ltd
Address: 170 Little Marlow Road, Marlow
Rating: 4.97

5.0 Rating 600 Reviews

100 %

of reviewers recommend Crystal Hearing Ltd

Company Reviews

Metrics

Info

5.0

Based on 600 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Crystal Hearing Ltd:

Hearing care professional services business catering for hearing loss, hearing aids, hearing protection, ear wax removal and more.

Visit Website

Phone:

07957465084

Email:

info@crystalhearinguk.co.uk

Location:

170 Little Marlow Road
Marlow
SL7 1HX

Write Your review

Tell us how Crystal Hearing Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I went to see Sally as I really could not hear and I have a lot of history with my hearing. Sally was amazing, so kind and gentle. She also helped my dad who thought he may need hearing aids, sally had a look, he just needed a clean, so sally kindly did. I would highly recommend Sally and Crystal Hearing to anyone and everyone! £70 for both myself and my Dad - worth every penny to be able to hear clearly again”

Helpful Report

Posted 10 months ago

Nice to read this thank you - will tell sally for sure.

Posted 10 months ago

“Sally was very professional & she explained everything regarding the procedures. A lovely lady. I would recommend the service provided.”

Helpful Report

Posted 11 months ago

Thank you kindly

Posted 11 months ago

“Together with my new Viron A5 BTE NHS hearing aids the TV-A adaptor has transformed my tv listening/viewing. As a 84 year old with more than 60% hearing loss I was struggling to understand some tv talk with just the hearing aid, now its just great and what's more my neighbours can't hear my tv.”

Helpful Report

Posted 11 months ago

“Very efficient service. Sally was very friendly and took time to explain everything. Would recommend.”

Helpful Report

Posted 11 months ago

Thank you Brenda much appreciated

Posted 11 months ago

“Fantastic service!! My Partner Mic arrived really quickly. I ordered it on a Wednesday afternoon and it arrived at midday Friday. On the Wednesday I rang Crystal Hearing and spoke to John and asked if they could guarantee delivery by Friday as I was going away for a week and wouldn't be back until the following Friday. I was concerned that if it arrived in the week it could end up in the green bin and it was going to be green bin collection. Phew. John said he would see what could be done but made it clear that he couldn't promise anything. John came through for me and I am really grateful, thank you. 5 star service.”

Helpful Report

Posted 11 months ago

Thank you very much Andrew - glad to help.

Posted 11 months ago

“Sally was very professional and has large wealth of knowledge, which makes the experience feel very safe, she explained what she was doing, I felt she was also very thorough, I will definitely recommend others to go to this clinic.”

Helpful Report

Posted 11 months ago

Briliant thank you - will pass this on to Sally

Posted 11 months ago

“After visiting Crystal hearing today we can’t recommend Peter enough. A professional and very friendly service. We both came out totally transformed we could hear everything after our microsuction treatment.”

Helpful Report

Posted 11 months ago

Thank you very much - i will let Peter know.

Posted 11 months ago

“Parking was convenient. Sally was very gentle and professional; explained the procedures well.”

Helpful Report

Posted 1 year ago

Thank you very much

Posted 1 year ago

“Sally was very welcoming and very professional, she explained what she was doing, I felt she was also very thorough, I will definitely recommend others to go to this clinic.”

Helpful Report

Posted 1 year ago

Thank you very much :-)

Posted 1 year ago

“Having been recommended, the service and professionalism from Peter was exceptional. Peter was able to pass on a wealth of information as to the difference in hearing aids, if this is needed in the future. I was shown which ear was blocked and the wax removed very efficiently Would not hesitate to recommend Crystal hearing services”

Helpful Report

Posted 1 year ago

Great review much appreciated! Glad to help. Will let Peter see this.

Posted 1 year ago

“Having found Crystal Hearing via the web last year, and being delighted by the results, it was a no-brainer that we returned there last week - albeit in a new domestic Horsham setting. The care provided on this occasion by Sally could not have been better - friendly, professional, totally pain free, and at a reasonable price. Highly recommended.”

Helpful Report

Posted 1 year ago

Brilliant to hear this thank you so much - glad to help - will let Sally know

Posted 1 year ago

“Follow up appointment was excellent. Sally is very professional, very helpful and very caring. You don’t get better than this - thoroughly recommend.”

Helpful Report

Posted 1 year ago

Thank you Keith - will let Sally know!!

Posted 1 year ago

“Second time of visiting Sally to have earwax removed. Can not recommend high enough. Sally made you feel relaxed and did the procedure with minimum discomfort. Thanks Sally.”

Helpful Report

Posted 1 year ago

“Excellent service Rather gruff telephone manner when making an appointment”

Helpful Report

Posted 1 year ago

“Sally is extremely caring and succeeded in removing the wax others had failed to remove.l am delighted.”

Helpful Report

Posted 1 year ago

That is so good to hear - thank you for taking the time to help our online reviews

Posted 1 year ago

“Being local just down the road makes it very convenient. However, most importantly, it is a very professional, very well equipped and excellent service. Sally could not have been more helpful or caring. I thoroughly recommend Crystal Hearing.”

Helpful Report

Posted 1 year ago

Brilliant thank you very much

Posted 1 year ago

“My 3rd time being treated at Crystal Hearing, this time by Sally. They went out of their way to get me an appointment as quickly as possible bringing my original appointment forward by a few days due to a couple of cancellations. . Sally was lovely, she talked me through the process and took her time to ensure both ears were totally treated. Feeling so relieved to have clear ears and be able to hear again!”

Helpful Report

Posted 1 year ago

Great to read this thank you Lucy- glad we sorted you out

Posted 1 year ago

“Sally was very professional and put me totally at ease. She explained everything she found and recommended how I should follow up her treatment. Thank you Sally.”

Helpful Report

Posted 1 year ago

Thank you Cynthia - glad to hear you were treated well.

Posted 1 year ago

“Excellent customer experience - returned my call within minutes, booked appointment, email confirmation and details of how to find them. Met by Sally who talked me through and completed my procedure - all very warm, welcoming and professional. Worth every penny. Thank you”

Helpful Report

Posted 1 year ago

Great to read this Beverley thank you

Posted 1 year ago

“Easy process to book and locate. Very easy and efficient process to deal with the wax removal. Sally was very pleasant and professional.”

Helpful Report

Posted 1 year ago

Thank you very much

Posted 1 year ago

Crystal Hearing Ltd is rated 5.0 based on 600 reviews