CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.62

4.6 Rating 697 Reviews

90 %

of reviewers recommend CRU Kafe

4.6

Based on 697 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

Write Your review

Tell us how CRU Kafe made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CRU Kafe 5 star review on 25th June 2024

Mark Long

CRU Kafe 5 star review on 31st December 2022

James Hasell

CRU Kafe 5 star review on 20th October 2022

Juliet Preston

CRU Kafe 5 star review on 15th July 2022

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

CRU Kafe 4 star review on 17th February 2022

Robert Rees

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the idea of drinking organic coffee. Very good coffee.”

Helpful Report

Posted 1 year ago

“I was looking for a new supplier for Nespresso compatible coffee pods after my previous supplier started charging very high postage. I was wary as previously had poor products that leaked grainy coffee grounds into the cup. But these CRU Kafe pods are perfect! I tried a variety pack to see what I liked and will be reordering soon:-) Organic and ethical plus great coffee - what’s not to like?”

Helpful Report

Posted 1 year ago

“Brilliant coffee and brilliant service!”

Helpful Report

Posted 1 year ago

“Service, and shipping were fantastic. Online ordering was very simple. The quality of the coffee is average. It all tastes the same and is very weak for expresso. My Nespresso struggles to puncture the pod for brewing.”

Helpful Report

Posted 1 year ago

“great stuff”

Helpful Report

Posted 1 year ago

“My dealingwith CRU have always been efficient and i really enjoy the organic coffee”

Helpful Report

Posted 1 year ago

“I received a shipment when I advised that my machine only took the larger pods. It would be nice to get a refund”

Helpful Report

Posted 1 year ago

“Great coffee; great customer service My favourite decaffeinated coffee”

Helpful Report

Posted 1 year ago

“Best organic coffee ever”

Helpful Report

Posted 1 year ago

“Excellent coffee. Will use in future”

Helpful Report

Posted 1 year ago

“Great service when you shop directly from the website, and my absolute favourite coffee of all time (Honduran).”

Helpful Report

Posted 1 year ago

“Coffee is really nice- we now buy beans and pods (pods for when we travel). My only criticism is the range of pods outstrips beans hugely. Please can we have that range in beans as well? Delivery is good too.”

Helpful Report

Posted 1 year ago

“Great quality coffee”

Helpful Report

Posted 1 year ago

“Sadly, I was very disappointed with my purchase, the coffee flavour is great, I will say that, but only when we manage to extract any coffee out of a pod. Have no problem with any of the half caff pods, they go through beautifully and so do any other nespresso compatible pods, so it’s definitely not our machine that is the problem. Sadly, the decaf pods (I purchased over 100 of them) are a real struggle, it’s literally dripping through. On top of my extraction struggle, I have sent 2 email asking for help, maybe there is something I might be doing wrong. But to this day I have not received any reply to either of them. It’s been almost 2 weeks now. I purchased on a friends recommendation and I am 100% disappointed.”

Helpful Report

Posted 1 year ago

“Great tasting coffee all the time every time!”

Helpful Report

Posted 1 year ago

“Excellent organic coffee! Great flavour! Thanks!👏🏼”

Helpful Report

Posted 1 year ago

“Organic long black is the only coffee I enjoy drinking black.”

Helpful Report

Posted 1 year ago

“Great coffee and always a timely de6”

Helpful Report

Posted 1 year ago

“Very speedy service from online ordering to delivery”

Helpful Report

Posted 1 year ago

“Great decaffeinated coffee bags - superb taste”

Helpful Report

Posted 1 year ago

CRU Kafe is rated 4.6 based on 697 reviews