CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.62

4.6 Rating 697 Reviews

90 %

of reviewers recommend CRU Kafe

4.6

Based on 697 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

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CRU Kafe 5 star review on 25th June 2024

Mark Long

CRU Kafe 5 star review on 31st December 2022

James Hasell

CRU Kafe 5 star review on 20th October 2022

Juliet Preston

CRU Kafe 5 star review on 15th July 2022

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

CRU Kafe 4 star review on 17th February 2022

Robert Rees

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great, lovely coffee speedy delivery x”

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Posted 5 months ago

“My order didn't ever arrive. I sent a message to the help email address and never got a response”

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Posted 5 months ago

“Excellent coffee and delivery.”

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Posted 5 months ago

“Great coffee”

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Posted 5 months ago

“I ordered a selection of coffee pods so I could find the right one for me.”

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Posted 5 months ago

“Lovely mixed box of capsules. Our favourites are : Columbian, Dark Roast, Lungo and Ristretto. We’ve also taken advantage of your fabulous Opal coffee machine offer.”

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Posted 5 months ago

“Excellent product.”

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Posted 5 months ago

“I first came across Cru Kafe through shopping at Waitrose. Once having tasted your coffee I haven't bought any other make and now buy direct from yourselves. The first cup I have in the morning I savour whilst still in bed. Lovely being retired and able to make the most of that first mug.”

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Posted 5 months ago

“The trial offer was very good and arrived quickly. Finding the coffee not strong enough for me.”

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Posted 5 months ago

“It was lovely coffee but took 10 days to arrive- although it may have been an issue with Royal mail. Hopefully it won't happen again next time.”

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Posted 5 months ago

“Delicious coffee and fast delivery. Honduran is my favourite. I buy pods and ground coffee for a cafetière. The decaf is very good too.”

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Posted 5 months ago

“Nice tasting coffee recommended”

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Posted 5 months ago

“Lovely coffee well packed”

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Posted 5 months ago

“I love the coffee but unfortunately customer service has been very poor. I have emailed and sent queries on messenger quite a few times and quite a few weeks ago and I’ve not had a single response which is very disappointing as I want to love this company, but continuous non response isn’t impressing me at all.”

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Posted 5 months ago

“Disappointed in how long the delivery took cos there was a problem with one type of coffee being out of stock which i found out by mistake as never check my emails, only checked it cos postie still didnt have my delivery, and second attempt with delivery you used evri which i never use as packages tend to go missing with them, coffee tastes good though once I got it”

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Posted 5 months ago

“Always love looking at all the coffee's on offer especially the £24 box of various pods and when it's 50% off the price what a bargain! Absolutely love the taste of the coffee too and I think the fact that it is organic is a top selling point.”

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Posted 5 months ago

“Great coffee But way too expensive”

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Posted 5 months ago

“Great tasting the best coffee I have ever had. Tried it in the strand palace hotel bought it soon after.”

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Posted 5 months ago

“I received the trial box and was very happy. The coffee is smooth and the ethics behind it are the icing on the cake. Great guys 👍”

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Posted 5 months ago

“Really enjoying the selection of CRU Kafe pods, probably some of the best I have tasted. Have topped up my initial order from local supermarket as they have them on offer. Will certainly purchase more.”

Helpful Report

Posted 6 months ago

CRU Kafe is rated 4.6 based on 697 reviews