CRU Kafe Reviews

Name: CRU Kafe
Address: 85 great portland street, London, London
Rating: 4.62

4.6 Rating 697 Reviews

90 %

of reviewers recommend CRU Kafe

4.6

Based on 697 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

020 3642 5294

Email:

Help@crukafe.com

Location:

85 great portland street,
London
London
W1W 7LT

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CRU Kafe 5 star review on 25th June 2024

Mark Long

CRU Kafe 5 star review on 31st December 2022

James Hasell

CRU Kafe 5 star review on 20th October 2022

Juliet Preston

CRU Kafe 5 star review on 15th July 2022

Christine Chamberlain

CRU Kafe 5 star review on 31st March 2022

Mark Smales

CRU Kafe 4 star review on 17th February 2022

Robert Rees

Anonymous

Anonymous // 01/01/2019

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“I was very pleased with service although I didn’t receive my discount.”

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Posted 1 year ago

“My latest order was never delivered. I have emailed you about this with no reply so far!! jonathanthornton1947@gmail.com”

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Posted 1 year ago

“CRU offers a variety of coffee strengths and caters for every taste for coffee lovers. I wouldn't buy my coffee pods from anyone else.”

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Posted 1 year ago

“Lovely organic coffee. It doesn’t taste bitter or sharp. Lovely and smooth tasting.”

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Posted 1 year ago

“Up to now I am very happy with CRUkafe. I can only have decaff coffee so I cannot take advantage of the product range..... but for price quality delivery and customer service I am delighted to be a customer..........”

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Posted 1 year ago

“For quality, ethos and packaging/presentation I would rate this company and their coffee better than any others I've tried. And I've tried a lot! The organic and fair trade elements are enough to swing it for me, with the only downsides being postage cost and the lack of flavoured coffees. Aside from this, every part of the CRU Kafe experience is exceptional, and premium.”

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Posted 1 year ago

“The coffee is delicious and the customer service is excellent. This is really great company and if you are looking for great tasting organic coffee pods then you are in the right place”

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Posted 1 year ago

“Very pleased to find you - and that your pods work in Nespresso machines. Currently, you are a little cheaper than them (with the coffee I buy). Thank you”

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Posted 1 year ago

“I always shop for CRU Kafe coffee bags. Directly from the suppliers. These bags taste amazing (if the brewing tips are followed), giving a wonderful "smokey" after-taste as you sip. I used to buy them through a third party supplier, but have stopped because buying directly from the people who make the coffee is actually more affordable, and who wouldn't want that? Great coffee, good deals and quick delivery! Thank you, CRU Kafe”

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Posted 1 year ago

“Coffee is high quality and not overly roasted. Just a bit disappointed that a price increase has been announced making it less good value than other options available.”

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Posted 1 year ago

“Three packets of beans were ordered but out of the three only one was beans. Had to give away the ground coffee family.”

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Posted 1 year ago

“Very good quality Good service as well”

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Posted 1 year ago

“Your web page and packaging/marketing/info on coffee etc are lovely BUT this is the second time I've tried your Decafe pods and it's the same slightly bitter taste. The first time I gave similar feedback and was told you would be introducing an alternative smoother decaf but having now tried it again it's still not the coffee I like drinking. I get it at my local coffee shops so it is out there - so I would suggest trying a different one as I would buy a smooth one if it was available.”

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Posted 1 year ago

“I am a new customer but so far so good; lovely coffee, good price.”

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Posted 1 year ago

“Great coffee, great service and a conscientious choice”

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Posted 1 year ago

“Great decaf coffee. Great service from all at Cru Cafe.”

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Posted 1 year ago

“Aluminium recyclable pods. Good quality organic coffee. The best I've found. I buy Ethiopian and Columbian regularly. I recommend.”

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Posted 1 year ago

“Amazing coffee, I’ve had ground and pod. The organic decaf is the best! quick delivery and excellent customer service.”

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Posted 1 year ago

“We enjoy drinking coffees from CRU Kafe as we find them the best pods on the market”

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Posted 1 year ago

“The order didn’t arrive yet”

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Posted 1 year ago

CRU Kafe is rated 4.6 based on 697 reviews