Cruise Direct Reviews

Name: Cruise Direct
Address: 190-196 Main Street, Barrhead
Rating: 4.75

4.8 Rating 459 Reviews

94 %

of reviewers recommend Cruise Direct

Company Reviews

Metrics

Info

4.8

Based on 459 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

08081686450

Location:

190-196 Main Street
Barrhead
G78 1SL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They,especially Kelly,deal with our cruise bookings and enquiries efficiently,professionally and make us feel like we are valued customers. We would never book with anyone else.”

Helpful Report

Posted 8 years ago

“Cruise Direct made us aware about our cruise and kept us informed all the time until our cruise started they are very customer focused we have already booked through Cruise Direct for 2017”

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Posted 8 years ago

“Efficient and well mannered helped in every way”

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Posted 8 years ago

“Good competitive prices,excellent liaison,I will continue to use your services. A good job,well done.”

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Posted 8 years ago

“Cruise Direct made me very happy from the first time I made contact with them. Absolute professionalism was shown throughout. Jamie provided me with lots of permutations re holiday ideas and once I had decided which one to choose, the work was done for me. The holiday was absolutely fabulous. There would be no hesitation in booking with Cruise Direct again. A big thank you to you all.”

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Posted 8 years ago

“Good pricing, very easy to book and paperwork provided promptly.”

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Posted 8 years ago

“Good, speedy, personal service which is tailored to our needs and delivered last a competitive price.”

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Posted 8 years ago

“Nothing was too much troublemaker every detail was dealt with efficiently and curtiously. It meant a hassle free and enjoyable experience right to the beginning.”

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Posted 8 years ago

“Leaving from Dundee”

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Posted 8 years ago

“Thank you for the Sales Manager, Mr Jamie Harris who took prompt action in resolving the discrepancy arising from my booking balance on 26 June 2016. Also, many thanks for the great efforts from Miss Kristy who has maintained close contact with me regarding this matter. They have displayed their zeal and enthusiasm in their owrk. I would like to appreciate the great effort from Miss Hannah Callaghan and Jocelyn Kinnie as they were very polite and friendly when handling with my booking recently. They have demonstrated their professionalism in the work. Besides, Cruise Direct offers credit voucher to its customers which is very attractive. In veiw of the above, I would grade Cruise Direct is one of the best travel agencies despite some of the other travel agencies have offered similar discount to me. In fact, I have introduced Cruise Direct to my friends and guests whom I met in the cruises. I wish Cruise Direct every success in the future.”

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Posted 8 years ago

“I cannot fault the excellent service that I have received from Jamie Harris and his staff. Nothing was too much trouble and good advice given at all times. I have used Cruise Direct for all of our cruises, and will be using them again and again.”

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Posted 8 years ago

“Very good service by all staff will certainly book again when a good deal comes along”

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Posted 8 years ago

“They helped with all aspects of my journey rail etc.”

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Posted 8 years ago

“Easy booking and good prices.”

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Posted 8 years ago

“Very efficient and the staff extremely helpful”

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Posted 8 years ago

“Flexibility and friendly service, decent prices”

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Posted 8 years ago

“My rep January listened to my needs and did her best to fulfill our requirements.”

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Posted 8 years ago

“I have always had very helpful service from all the staff when booking a cruise through Cruise Direct”

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Posted 8 years ago

“Very helpful service through our favourite Sales Consultant Stacey Hughes Jones. We like to always have one person we can contact.”

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Posted 8 years ago

“Caring and interested telephone consultant (Jessica Danson)”

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Posted 8 years ago

Cruise Direct is rated 4.8 based on 459 reviews