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Cruise Direct Reviews

4.8 Rating 459 Reviews
94 %
of reviewers recommend Cruise Direct
4.8
Based on 459 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Phone:

08081686450

Location:

190-196 Main Street
Barrhead
G78 1SL

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Anonymous
Anonymous  // 01/01/2019
Great customer service, reliable and trustworthy. Easy to contact for any questions, very knowledgeable and competitive prices offered
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Posted 1 year ago
We have recently booked our 9th or 10th cruise through cruise direct. All the team are amazing and helpful and they all go the extra mile to make your holiday amazing. Leanne however is the stand out star always for helping us book our cruises and answer every question. No matter how small or big. Thanks for everything you do Leanne and team.
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Posted 1 year ago
We have recently booked a Virgin Voyages cruise through Laura. She has been amazing from start to finish, nothing has been too much trouble and she genuinely cares. She has gone above and beyond trying to get the best deal for us!! We will definitely be using Laura again for future cruises and will recommend her to anybody wanting to book!
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Posted 1 year ago
Fantastic customer service from Leanne. Prompt, friendly, clear, nothing too much bother. Always seems to get a great price on the cabins I want. Due to a family crisis I had to cancel a long cruise 2 days before departure and she was caring and concerned whilst dealing professionally with all my issues .
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Posted 1 year ago
Leanne is amazing, always gets the best deals and us so helpful. I have recommended her to all my friends
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Posted 1 year ago
The best customer service I’ve ever experienced. Leanne provides swift and detailed responses to all bookings and subsequent queries. I book all my cruises through her.
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Posted 1 year ago
Professional and efficiently on the job and coming back with the information on any brief … that’s all in customer wants and a cheery attitude too!
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Posted 1 year ago
Good price and good service! No more need be said
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Posted 1 year ago
Fack price!!!!!!!
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Posted 1 year ago
Great service from Zoe Upto Date and very efficient
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Posted 1 year ago
As somebody who is new to Cruising Zoe explained very clearly all the details that had to be arranged, listened to what we wanted and came up with various options. Most satisfactory
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Posted 1 year ago
Customer Service Agent Carol was knowledgeable and very helpful when arranging our cruise with Fred Olsen. I would be very happy to book through her again in the future. John Kirby.
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Posted 1 year ago
Fantastic service really helpful
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Posted 1 year ago
Booked through CD for Tui cruise. Had a few questions about visa requirements for the cruise. CD were spot on at answering our concerns ...unlike Tui. Five Stars!
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Posted 1 year ago
Being our first time cruising, staff have been very helpful, discussed various options, never pushing, giving me time to think it through. Well done, we booked.
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Posted 1 year ago
very helpful and informative with a freindly yet proffesional service, while finding a great price 👍
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Posted 1 year ago
Leanne was super friendly and nothing was too much trouble she very quickly got information and compared cabins Nd checked flight options. First time booking with her and would definitely do so again for service and value
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Posted 1 year ago
Leanne has been extremely helpful securing a cruise for myself and family Thank you so much Leanne
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Posted 1 year ago
I have booked another cruise this year and had amazing help and customer care from Bethany McKinney who has again been terrific and found what we wanted and at a good price.
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Posted 1 year ago
Leanne in sales was attentive, responsive and really helped find the deals we were looking for. We could not be happier. This is our third booking and I cannot see any reason to look anywhere else.
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Posted 1 year ago
Cruise Direct is rated 4.8 based on 459 reviews