Cruise Direct Reviews

Name: Cruise Direct
Address: 190-196 Main Street, Barrhead
Rating: 4.75

4.8 Rating 459 Reviews

94 %

of reviewers recommend Cruise Direct

Company Reviews

Metrics

Info

4.8

Based on 459 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

08081686450

Location:

190-196 Main Street
Barrhead
G78 1SL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nikki was extremely helpful and provided valuable advice. She went out of her way to make the booking experience easy and enjoyable and was very courteous and professional.”

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Posted 6 years ago

“Very easy to deal with and make booking a pleasure. Staff are polite and extremely helpful and very well informed. The pricing is very competitive.”

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Posted 6 years ago

“Provided a very courteous and professional service to me.”

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Posted 6 years ago

“Angie was very polite and professional and explained everything to me at each point whilst making the booking over the telephone. The price was also very competitive against others in the market place. I received my documents within 30 minutes of making the arrangements which was just as Angie had told me.”

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Posted 6 years ago

“I am lucky to book my next Viking cruise with Nicki Rawins. She is very professional,patient and tolerant to all customers whims :) . And ... I have get the best price !!!!! Tahnk you,Nicki and Cruise Direct, of course,for the excellent service. Raya Morgulus.”

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Posted 6 years ago

“I have booked with Cruise Direct many times, and have always found Jamie and his team superb. Jamie could not be more helpful, he is very efficient and goes over and above to get the right holiday for me. I will be booking again! Thank you for all your help Jamie”

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Posted 6 years ago

“I have used Cruise Direct for more than three years and have just booked another two cruises with them. As ever, Jamie and Stacey provided a very prompt service and very friendly approach to my requirements. They never fail to deliver exactly what you need and it is customer service at its best.”

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Posted 6 years ago

“after shopping around we made this booking with Abigail she gave me all the details in a very confident way and made me feel the booking was in safe hands and sorted my quires about the cruise and flights i am pleased to have her at the end of the phone . so far all the team have been very helpful and nothing to much trouble”

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Posted 6 years ago

“Cruise Direct have always been very helpful, on this occasion, Venezia made sure everything was as required.”

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Posted 6 years ago

“Nicki was thorough in her search of dates and costings for our trip to Vietnam and Cambodia. She kept in touch regularly to update us on her findings which we really appreciated. We felt very confident that she understood what was important to us on the holiday and as she had done a similar holiday recently, was able to provide us with up to the minute feed back.”

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Posted 6 years ago

“Stacy was very helpful from start to finish. When we rang to confirm, Sophie very kindly took the details as Stacy was unavailable. Delighted with all aspects and would recommend and use again 👍”

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Posted 6 years ago

“HEIDI dealt with our enquirie for a paticular cruise in a most professional way nothing was to much trouble AND a great sense of humour to add we would say she is a great asset to cruise direct well worthy of 5 stars”

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Posted 6 years ago

“Was happy with my service and help with my cruise”

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Posted 6 years ago

“Hannah was very helpful with my decision making while not pushing for a sale giving good unbiased help.”

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Posted 6 years ago

“efficient and prompt service”

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Posted 6 years ago

“We have used Cruise Direct many times over the years and have always found Jamie and teamefficient and a pleasure to deal with. Couldn’t fault them. On this booking Jamie took the time and trouble to find us the perfect cruise & has four very happy customers.”

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Posted 6 years ago

“Excellent communication with sales team. We felt like we were given honest help and information from each adviser we spoke to. Very pleasant to deal with- nothing was too much trouble.”

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Posted 6 years ago

“cruise made me happy as I purchased clothes from cruise and they had it delivered to my door within 3 days cruise are a fantastic source of fashionable clothing and I cannot wait to vist again.”

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Posted 6 years ago

“First time using Cruise Direct, Evie dealt with my enquiry & was efficient and helpful. I was pleased with the price she got for me and had no worries about booking my cruise. Paperwork came promptly.”

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Posted 6 years ago

“I have booked many times through Cruise Direct and have always had excellent service”

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Posted 6 years ago

Cruise Direct is rated 4.8 based on 459 reviews