Cruise Direct Reviews

Name: Cruise Direct
Address: 190-196 Main Street, Barrhead
Rating: 4.75

4.8 Rating 459 Reviews

94 %

of reviewers recommend Cruise Direct

Company Reviews

Metrics

Info

4.8

Based on 459 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

08081686450

Location:

190-196 Main Street
Barrhead
G78 1SL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Leanne is so helpful. I’ve booked 2 cruises through her and she has bent over backwards to help us and the price she gave was cheaper than going direct through the cruise line. Would highly recommend”

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Posted 2 weeks ago

“Bethany was very efficient and helpful .She was courteous throughout and presented a welcoming manner as we proceeded through the booking process.”

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Posted 2 weeks ago

“Leanne was so helpful and friendly it was a pleasure having her take care of everything for me. The price was really good and I cannot wait now to board Ambassador Ambition!”

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Posted 2 weeks ago

“Leanne has been very very helpful and it’s reassuring that the firms employees are all happy to explain things to us. When ever I have asked a question that could not be answered they have always contacted me back with the answer.”

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Posted 3 weeks ago

“First class service, nothing too much trouble! Helpful and informative. Leanne was amazing as soon as I raised a guery I had a fast reply. Would recommend. Not the first time either.”

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Posted 3 weeks ago

“Bethany was a great help, going above and beyond to help find different options for my cruise. Super friendly and got us a great price. What stood out for me is how fast she would respond to emails- nothing worse than having to wait hours for a response. Would definitely recommend both Bethany and cruise direct.”

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Posted 3 weeks ago

“Bethany McKinney, she is very helpfull and professional and make things so easy to book with, its the second time booking with Bethany, again great service. 🤩🚢”

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Posted 3 weeks ago

“I contacted about a cruise with MSc and they matched the price I was offered by another agent”

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Posted 3 weeks ago

“Bethany and Zoe were fabulous. Very calm, professional and reassuring. After a bad experience with Iglu cruises, I would definitely use your services again.”

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Posted 3 weeks ago

“Been great help in finding the right cruise for us”

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Posted 3 weeks ago

“First time booking a cruise so needed a lot of help! Nicki was brilliant with both advice and patience- Thank You!”

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Posted 4 weeks ago

“Bethany was concise and very helpful. Made the whole booking process easy.”

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Posted 1 month ago

“Leanne and Jamie both were great with information on phone calls and sending over prompt information. Would definitely use this company again, very good service and friendly people.”

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Posted 1 month ago

“Bethany helped us book our cruise this year and last. She spent time looking at different options for us and the best prices with no pressure to book immediately.”

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Posted 1 month ago

“Great service, would recommend. Bethany was great answering all of my questions and nothing was a bother.”

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Posted 1 month ago

“Nicky listened to all my requirements and came up with the ideal cruise for me. Excellent service”

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Posted 1 month ago

“Bethany went above and beyond to help get our holiday sorted at a great price. Thank you. I've booked before and will book again. Thank you”

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Posted 1 month ago

“Leanne’s service is outstanding. She is very knowledgeable, friendly and very helpful.”

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Posted 1 month ago

“I had the pleasure of booking my cruise with Nicki at Cruise Direct. The whole process was outstanding. Nicki was helpful kind and patient. If there was a question that required further responses from the cruise line she contacted them and got back to us when she said she would. She has excellent communication skills and nothing was too much trouble. Value for money is excellent. Paperwork was sent through within a couple of hours. Definitely will be using this company again as the customer service is brilliant. Thankyou”

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Posted 1 month ago

“Excellent service especially from Bethany. Sorted out my problem with ease and understanding ran thru all details with me making sure I was happy.”

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Posted 1 month ago

Cruise Direct is rated 4.8 based on 459 reviews