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Cruise Direct Reviews

4.8 Rating 459 Reviews
94 %
of reviewers recommend Cruise Direct
4.8
Based on 459 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
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Phone:

08081686450

Location:

190-196 Main Street
Barrhead
G78 1SL

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Anonymous
Anonymous  // 01/01/2019
We had a medical emergency which prevented us from getting to the shop on time . All the staff were amazing and did everything possible for us to the join the ship a couple of days later . Jamie was amazing, he is a valuable asset to the team . Thankyou
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Posted 8 years ago
The agent I dealt with was excellent, I had an issue, though no fault of cruise direct and he was brilliant to say the least. He even contacted me on return to give feedback on my holiday. I will certainly contact him for future holidays.
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Posted 8 years ago
very helpful and efficient when I booked cruise had to contact you when I had not received tickets/cruise info 2 weeks prior to departure could have been more helpful re 2 separate queries I had after booking cruise
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Posted 8 years ago
We always find them courteous , efficient and flexible and have booked numerous cruises now through Jamie and his team.
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Posted 8 years ago
sorted everything
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Posted 8 years ago
They are always polite when you speake on the phone always very helpful my husband needs assistance at the airport it is always waiting.
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Posted 8 years ago
Prompt, reliable, friendly, professional service. Thank you Jamie.
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Posted 8 years ago
Low price and very friendly advisers
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Posted 8 years ago
Very good value cruise especially with the Classic drink package being included. All ports visited were interesting and the Eclipse ship was very comfortable with excellent entertainment provided.
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Posted 8 years ago
Provided good information and gave us a deal we were happy with
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Posted 8 years ago
Vrry relaxed Drinks even without the drinks package were reasonable the Marco Polo is a Good stable seaworthy ship
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Posted 8 years ago
Every cruise I have been on has been wonderful
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Posted 8 years ago
Quick Response Friendly, helpfull and keen pricing
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Posted 8 years ago
Room were reasonable size Good food Service at table good Room clean
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Posted 8 years ago
entertainment was of a good standard. This was my first time travelling with Cruise Direct and as a "Single" ,I was impressed by the size of my outer single cabin.
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Posted 8 years ago
Organised everything efficiently even though Royal Caribbean are difficult to communicate with
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Posted 8 years ago
They were very helpful with us booking a last minute cruise to the Canaries. Everything went smoothly
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Posted 8 years ago
Everything seemed well organised and reflected what actually occured on the cruise.
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Posted 8 years ago
Kept in contact from initial booking to trip commencement.
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Posted 8 years ago
Very prompt response to my request for quotes
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Posted 8 years ago
Cruise Direct is rated 4.8 based on 459 reviews