Cruise Direct Reviews

Name: Cruise Direct
Address: 190-196 Main Street, Barrhead
Rating: 4.75

4.8 Rating 456 Reviews

94 %

of reviewers recommend Cruise Direct

Company Reviews

Metrics

Info

4.8

Based on 456 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

08081686450

Location:

190-196 Main Street
Barrhead
G78 1SL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product knowledge, efficient service, good price on booking a new cruise”

Helpful Report

Posted 21 hours ago

“Thanks Bethany, great service.”

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Posted 2 days ago

“Nothing is too much trouble for Leanne (Ladley), communication is brilliant and always goes the extra mile.”

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Posted 2 days ago

“Thanks 🙏”

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Posted 4 days ago

“We have used Cruise Direct for several bookings in the past. We have always found them helpful and reliable. This is the second time Nicki has looked after us when booked a cruise. Just as last time, I found her advice excellent in making our choices. She responded very quickly in proving all the necessary documentation. I cannot recommend CD and Nicki highly enough.”

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Posted 6 days ago

“Helpful and very informative having not cruised for years”

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Posted 6 days ago

“Have been using Cruise Direct for our cruise bookings since our first in 2016 - always a great experience, and Zoe S is a dream to do business with. Patience and always going over and above to deal with a very demanding customer that I am. Thank you”

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Posted 1 week ago

“Bethany is doing an excellent job booking our holiday cruise with our three families all with different needs and wants with our 5 grandchildren. Also finding us the best deal possible for us some as with flights and accommodation and others from USA. So 5 stars to her for her understanding patience and very pleasant manner throughout thx ☺️we are all excited for this cruise with all our special needs and and wants taken care of. We would highly recommend using Bethany again for future holiday bookings thank you 🤩”

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Posted 1 week ago

“Thank you Bethany for your excellent assistance in helping us book our cruise”

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Posted 1 week ago

“Excellent email contact, including Sundays, with relevant and detailed information. Excellent pricing and no pushiness. Will use again.”

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Posted 1 week ago

“Zoe was very helpful and attentive today, proving that customer service is still important. She wasn't pushy and tried to get us the best cruise to suit our requirements. It's so nice to still have that personal touch and deal with a knowledgeable person instead of a computer! Thank you Zoe!”

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Posted 1 week ago

“Bethany has been fantastic! Over the course of weeks, she has helped us find the right cruise and the best cabin according to our specifications. She's very patient (answering all my newbie questions!) and responded quickly to my queries. We're very happy with the service we have received and would highly recommend Cruise Direct to anyone looking to book a cruise.”

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Posted 1 week ago

“Leanne couldn't be more helpful, really appreciate everything thank you”

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Posted 1 week ago

“Bethany was extremely pleasant and helpful, understood our requirements, and handled the whole booking experience to our satisfaction.”

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Posted 1 week ago

“Leanne was very helpful.”

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Posted 1 week ago

“Excellent service and gave clear info and options to consider,really impressed came back so quickly with cabin information”

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Posted 2 weeks ago

“These guys are awesome! Have worked with Nicki and Marian and they are definitely our go-to cruise holiday specialists. They beat booking direct and any other agents. They're always accommodating of checking different cabins/ levels/ dates etc and get that we want value for money. Thanks ladies!”

Helpful Report

Posted 2 weeks ago

“Leanne is so helpful. I’ve booked 2 cruises through her and she has bent over backwards to help us and the price she gave was cheaper than going direct through the cruise line. Would highly recommend”

Helpful Report

Posted 2 weeks ago

“Bethany was very efficient and helpful .She was courteous throughout and presented a welcoming manner as we proceeded through the booking process.”

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Posted 2 weeks ago

“Leanne was so helpful and friendly it was a pleasure having her take care of everything for me. The price was really good and I cannot wait now to board Ambassador Ambition!”

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Posted 2 weeks ago

Cruise Direct is rated 4.8 based on 456 reviews