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Credit Angel Reviews

4.0 Rating 817 Reviews
83 %
of reviewers recommend Credit Angel
4.0
Based on 817 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Telephone
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Phone:

0345 222 1550

Email:

support@creditangel.co.uk

Location:

Alderley Park, Congleton Road, Macclesfield
SK10 4ZE

Anonymous
Anonymous  // 01/01/2019
I am very pleased with credit angel i. Found out what i needed to know now i know about my credit scoring which has helped me a lot i would recomand you to other people as u are very good Christine short
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Posted 8 years ago
Wouldn't even give it 1 star but wasn't an option to do none. Not once has the customer service gotten back to me and I've tried three times now. All times being told I'd be gotten back to within 72 hours each time that has failed. Still waiting to hear back. Absolutely disgusting.
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Posted 8 years ago
actually it did not, my FREE credit rating was the same everyday, my credit card outstanding remained the same inspite of me paying it off and i really do not understand what 594 out of 710 means
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Posted 8 years ago
Quite a good company in obtaining your credit score and obtaining reference to other ways of improving your credit score and getting credit
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Posted 8 years ago
Apart from help from a human on your help line, the computerised system is not user friendly. The response time to problems encountered is very poor. In fact you have not responded to the fact that I have cancelled my membership unused, This mornings response is thanking me for joining your service. Still no PIN. Not in any of the areas you normally looking for missing email communication. A complete shambles as far as I am concerned. Should any money go out of my account after cancellation of an unused and in my view unusable service at the time I wanted to use it, I will shout foul and take advice. Please note that others have said on the review that you have done this to them. All in all, you need to take stock and try to use your own service....then you will realise what a shambles it is.
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Posted 8 years ago
very easy to use, we are remortgaging and needed to supply credit report simple and very quick. that said now that i have my report i do wish to cancel my account as no longer required. many thanks, Mandy-Jayne Godwin
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Posted 8 years ago
Good service, very helpful. Have sent 2 emails regarding cancelling during the trial.period however and have not had them.responded to as yet. Hopefully won't get charged for the service!
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Posted 8 years ago
I don't think the customer service team is helpful at all, I have sent 3 emails telling them to cancel my free trial and have had not 1 response yet. if I get charged with a payment then i am going to take it further as I've stated I wanted it cancelled and it has not been done yet. I have waited longer than 72 hours for a reply not a happy individual.
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Posted 8 years ago
Very good and easy to go through it
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Posted 8 years ago
I thought that once joining your site, that would be it. I find it ridiculous that I should have to apply to every single questionnaire I wish to complete. Utterly ridiculous.
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Posted 8 years ago
The links you sent me didn't work and couldn't read the score so cancelled not good!
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Posted 8 years ago
Thank you Luke for your guidance on how to use this service
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Posted 8 years ago
thankyou for assistance both on line and by phone. I was able to access the information I required with the minimum of fuss due to the helpful staff, and would definitely recommend their services.
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Posted 8 years ago
I've only just signed up to this so haven't had the account long enough to review it fully had some issues signing in but was sorted out promptly on the plus side i've been offered an extra 30 days trial.
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Posted 8 years ago
Really easy to register and view credit report.
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Posted 8 years ago
Absolute scam, cancelled my account and they still took two monthly payments even though they said nothing further would be taken. Still waiting for the money to be returned. Do not trust them
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Posted 8 years ago
Joanne was very helpful,an issue with sending Password had call to get it sorted, i have several creidt cards the main card i use for big purchases (holidays family of 5) i had for 15+years didn't even show up considering these are linked to all my on-line accounts very Bizzare ??,lacking important infirmation
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Posted 8 years ago
I thought Chris was really helpful, and was able to talk me through Logging on to the system. I would definitely recommend this service to other customers..
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Posted 8 years ago
I found credit angel very good and clear it had all I needed to know but there is a wait for your password and pin to be sent to your inbox
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Posted 8 years ago
Having used Experian before I found your site not to have anywhere near the amount of information that they did. Sorry to say I was disappointed.
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Posted 8 years ago
Credit Angel is rated 4.0 based on 817 reviews