Credit Angel Reviews

Name: Credit Angel
Rating: 3.95

4.0 Rating 817 Reviews

83 %

of reviewers recommend Credit Angel

Company Reviews

Metrics

Info

4.0

Based on 817 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0345 222 1550

Email:

support@creditangel.co.uk

Location:

Alderley Park, Congleton Road, Macclesfield
SK10 4ZE

Credit Angel 5 star review on 2nd December 2021

David

Anonymous

Anonymous // 01/01/2019

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“i don't like this service i tried to cancell registration but it's not possible to cancel when i try to cancel its was only 5 days when i'm using this but it's no chance to cancel and nou i been charged 14.99 it's ridiculous”

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Posted 7 years ago

“Doesn't even let you cancel after the 30 day FREE trial!! It's a con do not sign up?! I've emailed shit loads and no response yet they are continuing to take £14.99 out of my bank!!! Absolute disgrace praying on vulnerable people!!”

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Posted 7 years ago

“Very good, but your website very slow and some time frozen your screen”

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Posted 7 years ago

“Company is just terrible, First I was unable to log in for a few days, that was the first red flag, after sending an email 3 days ago, I still have not had a reply, second red flag, after finally managing to get a forgotten password request back (automated though) I was able to log in, only to find they cannot determine my credit score, also that the service is virtually non-interactive, just the details you put in when you signed up, that was red flag no. 3 and finally the 4th was that in order to cancel your account YOU MUST EMAIL THEM, thats right, there is no cancel membership button with these guys for some reason other than they want people to forget or not be able to find it or even worse, not bother because the process is long winded. Please please do yourselves a favour, I only used this because it was in tandem with a deal I took up from something else, but do not use this website ever, do your research and use one of the more reliable and popular credit score agents. If my account is not cancelled in the next 27 days (time before free period ends) then I will be taking legal action. Update; as per requested by credit angel, I am adding to my review to say I don’t appreciate after having to complain loudly to make sure I am not charged for an awful service, for someone to email me asking me to change my review since ‘the situation has been resolved’ it may have been resolved, but way later than it should have been, contacting the company should be way easier and I stand by my words of ‘do not use this company’, in the future, I’d advise that they don’t ask ‘customers’ to change thier review unless they are sure that said customer is even happy with the service received, because I could have just left my review at how it was, but they prompted me to add this.”

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Posted 7 years ago

Thank you for contacting us. We apologise we did not get back to your initial email as quickly as we would normally do, we have been clearing a recent backlog of emails. I can see that your queries have since been dealt with and we are happy that we were able to provide a satisfactory resolution for you. Should you need any further assistance in the future please do not hesitate to contact us on 0345 2221550.

Posted 7 years ago

Dear Customer, Thank you for your feedback. We have looked into this for you and we can see this matter was resolved for you during the FREE TRIAL period. We do make everything clear on our website at the time of sign up and we can also confirm we did not collect any membership fee from yourself. Please contact us should you require any assistance in the future.Kind Regards.

Posted 6 years ago

“Very good service”

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Posted 7 years ago

Thank you for contacting us. We are very happy you enjoyed using our service and hope you will visit us again in the future.

Posted 7 years ago

“;)))))))//////))))))))”

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Posted 7 years ago

Thank you for contacting us. We are very happy that you are enjoying our services and thank you for your feedback. Should you require any future assistance please do not hesitate to contact us on 0345 222 1550.

Posted 7 years ago

“Pointless waste of time and money. This is just a ghosting of Call Credit which I already get for free with one of my credit cards. It was even more out of date than Call Credit itself. It was totally misleading.”

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Posted 7 years ago

Thank you for contacting us. We apologise you have not had the most positive experience with us, however i can see that we have provided you with a satisfactory resolution since this review was issued. Should you require any further assistance please do not hesitate to contact us on 0345 222 1550.

Posted 7 years ago

“Fantastic customer service, Quick responses. Natasha has been great!! Really impressed with how efficient their customer services are, friendly and helpful.”

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Posted 7 years ago

Thank you for contacting us. we are very happy to hear you had such a positive experience using our services and that Natasha was able to provide such great help. Should you require any further assistance please do not hesitate to contact us on 0345 222 1550.

Posted 7 years ago

“Marius Balsevicius”

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Posted 7 years ago

Thank you for contacting us. We are pleased to hear that you are enjoying using our services. Should you require any future assistance please do not hesitate to contact us on 0345 222 1550.

Posted 7 years ago

“Great service. I was able to see my score and report and start to improve. I really like the social scoring too and haven't seen this with other company's. I would recommend Credit Angel as it's helped me and they have a friendly customer service team.”

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Posted 7 years ago

Thank you for contacting us. We are pleased to hear you enjoyed our great service and thank you for your kind feedback. Should you require any further assistance please do not hesitate to contact us on 0345 222 1550.

Posted 7 years ago

“Found some unique deals not found on other sites, and the Social score is really cool! made me realise how careful you need to be when using Social Media.”

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Posted 7 years ago

Thank you for contacting us. We are always pleased to hear about people enjoying our services, it's also great to hear what people think of our social score. Should you require any further assistance please do not hesitate to contact us on 0345 222 1550.

Posted 7 years ago

“I was able to find out my credit score and rate instantly. It was such a great help to find answers to my queries.👌👌😃😃 Thank you very much”

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Posted 7 years ago

Thank you for contacting us. We are very pleased to hear we provided you with an excellent service and hope you will visit us again in the future.

Posted 7 years ago

“I'm so happy, thank you”

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Posted 7 years ago

Thank you for contacting us. We are pleased to hear we were able to make someone happy, we hope you continue to enjoy using our serivces Should you require any further assistance please do not hesitate to contact us on 0345 222 1550.

Posted 7 years ago

“I did not authorise payments and they've taken them anyways despite me cancelling after the free month,now having to fight with them to get back payments they should'nt have taken so BEWARE!”

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Posted 7 years ago

Thank yuo for contacting us. Please can you contact us at your earliest convenience on 0345 222 1550 where one of our customer support agents will be more than happy to assist you.

Posted 7 years ago

“very good”

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Posted 7 years ago

Thank you for contacting us. We are pleased to hear that you enjoyed using our services and hope you will visit us again in the future.

Posted 7 years ago

“I can see my credit score but is helpless for me...Doesnt make changes.Its just informations.”

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Posted 7 years ago

Thank you for contacting us. We are sorry to hear that you feel our service did not meet your expectations, if there is anything we can help you with going forward please do not hesitate to contact us on 0345 222 1550.

Posted 7 years ago

“Fast, efficient, reassuring with clear diction.....hugely appreciated as I wear two hearing aids!.....thanks folks!”

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Posted 7 years ago

Thank you for contacting us. It is always a pleasure to be informed that we have been able to provide our customers with a high quality service. Please do not hesitate to contact us should you require any further assistance in the future.

Posted 7 years ago

“I rang Credit angel in November to cancel my free membership and I've been told that this has been done. Now in February 14.99 has been deducted from my bank account. I rang credit angel to find out why this has been taken, customer advisers said to me that when I called in November someone told me that I will have another 30 days free membership and after that I have to give them call again to cancel membership! Not happy with this service at all! When I'm calling to cancel membership it's mean I want to cancel not get another 30 days. I will definitely make a formal complain.”

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Posted 7 years ago

Thank you for contacting us. I can see that we have been able to provide a satisfactory resolution for you since this review was posted. Should you require any further assistance please do not hesitate to contact us on 0345 222 1550.

Posted 7 years ago

“Verry good”

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Posted 7 years ago

“By far the easiest credit report agency iv used. Very polite and no hassle to cancel either.”

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Posted 7 years ago

Credit Angel is rated 4.0 based on 817 reviews