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Credit Angel Reviews

4.0 Rating 817 Reviews
83 %
of reviewers recommend Credit Angel
4.0
Based on 817 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Telephone
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Phone:

0345 222 1550

Email:

support@creditangel.co.uk

Location:

Alderley Park, Congleton Road, Macclesfield
SK10 4ZE

Anonymous
Anonymous  // 01/01/2019
fantastic customer service, at top level a great asset to credit angel !!!
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Posted 9 years ago
Dear Sean, Thank you for taking the time to leave us your comments, we are delighted that the service was of a high standard! Kind regards, The Credit Angel Team
Posted 9 years ago
Good info eSdy to use good customerservice
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Posted 9 years ago
I spoke to Lorraine who was very helpful, non nonsense and straight to the point. Thank You Lorraine
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Posted 9 years ago
Dear Jatinder, Thank you for taking the time to leave your comments, we are pleased that Lorraine met the high standards we set for our team! Kind regards, The Credit Angel Team
Posted 9 years ago
I Spoke with Lorraine this week 07-09-15 to cancel my membership, Thank you Lorraine for your help, best customer service on the phone i've had in a long time
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Posted 9 years ago
I phoned Kelly at credit angel today to cancel my subscription and i found her very helpful we had a brief chat about my account i thought she gave great customer service thank you
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Posted 9 years ago
I Spoke with Steve today 10.9.15 to cancel my membership and explained to him how shocked horrified I was that my score was so low . Steve was very helpful and advised me on how to understand my credit report and how to dispute the part that he believed bought my score down. Thank you again Steve
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Posted 9 years ago
I phoned rick to cancel he promised no more money would be taken from my account yet you have taken another payment shocking and have you got anything to do with yes card who have taken money from my account when i dont even have a card i will be taking this disgraceful treatment further
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Posted 9 years ago
Dear Alan, We sincerely apologise for the administration error that has taken place on your account. I can confirm I have emailed you in regards to this issue and am hoping I can get this resolved for you as soon as possible. Apologies for any inconvenience caused. Kind Regards The Credit Angel Team
Posted 9 years ago
Excellent would recommend.Friendly easy service to use and a no hassle cancellation at the end of your free trial.lorraine was very helpful.
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Posted 9 years ago
Excellent would recommend.Friendly easy service to use and a no hassle cancellation at the end of your free trial.
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Posted 9 years ago
Dear David, Thank you for taking the time to leave your comments. We are really pleased that you found Credit Angel easy to use and that you would recommend us! Kind regards, The Credit Angel Team
Posted 9 years ago
Thank you Kelly for your help, best customer service on the phone i've had in a long time.
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Posted 9 years ago
Dear Chris, Thank you for your kind comments. We are happy to hear Kelly provided the level of Customer Support we expect from all our agents. Thank you for taking the time to let us know your thoughts. Kind Regards The Credit Angel Team
Posted 9 years ago
Having the option of downloading the pdf of credit report onto a mobile device would be useful.
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Posted 9 years ago
It was easy to use. Customer service was very helpful. Thanks
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Posted 9 years ago
Dear Aurelio, Thank you for your review. We are glad to hear you found our website easy to use and the Customer Support you were provided helpful. Kind Regards The Credit Angel Team
Posted 9 years ago
Thank you Kelly from Credit Angel for being so helpful :-) !
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Posted 9 years ago
Dear Chris, Thank you for your review. We are happy to hear you have been provided the level of Customer Service by Kelly that we expect from all our agents. Kind Regards The Credit Angel Team
Posted 9 years ago
Helpful and friendly
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Posted 9 years ago
Dear Lorna, Thank you for your review. We are happy to hear you found our services helpful and our Customer Support Agent friendly. Kind Regards The Credit Angel Team
Posted 9 years ago
I had a 2 week free trail. Took money without warning after a week. Despite several emails took them days to get back to me! Now they are trying to say that my free trail started earlier then it did even though I have an email to prove date. I couldn't get on line anyway! Have cancelled via my bank.
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Posted 9 years ago
Found site helpful
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Posted 9 years ago
Dear Clare, Thank you for your kind comment. We are happy to hear you found our website helpful. Kind Regards The Credit Angel Team
Posted 9 years ago
Web site hard to use but customer service excellent and very helpful
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Posted 9 years ago
Dear Ryan, Thank you for your review. We apologise that you found our website difficult to use and would like to thank you for your kind comments about the Customer Service you received. Kind Regards The Credit Angel Team
Posted 9 years ago
I find the website easy to understand and the service of coancelling was great! will advice everyone to check credit angel for eay-sy understanding of your finances......
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Posted 9 years ago
Dear Shamuna, Thank you for your review. We are glad you found out website easy to understand and that you would be happy to recommend our services. Kind Regards The Credit Angel Team
Posted 9 years ago
find it difficult to use would not let me log in tried 4-5 times before it let me in cancel my membership
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Posted 9 years ago
I was worried about getting my report,not because it would be bad but I thought I wouldnt understand it! I couldnt have been more wrong it guides you through step by step how to set up your account and I was amazed at how informative it is.At a glance you can scan through your current finances and it gives accurate information that you can work with. you can also check any history and correct any errors. I will be telling everyone to check now!! I feel that credit angel takes all the worry out of getting your credit report.
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Posted 9 years ago
Dear Kim, Thank you for taking the time to leave us such great comments, we are really pleased that you found Credit Angel easy to use and informative. We hope you continue to enjoy your membership! Kind regards, The Credit Angel Team
Posted 9 years ago
Credit Angel is rated 4.0 based on 817 reviews