Credit Angel Reviews

Name: Credit Angel
Rating: 3.95

4.0 Rating 817 Reviews

83 %

of reviewers recommend Credit Angel

Company Reviews

Metrics

Info

4.0

Based on 817 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0345 222 1550

Email:

support@creditangel.co.uk

Location:

Alderley Park, Congleton Road, Macclesfield
SK10 4ZE

Credit Angel 5 star review on 2nd December 2021

David

Anonymous

Anonymous // 01/01/2019

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“The information that is provided is very limited, most of Brokers do not accept it and the price is to high. Please close my account.”

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Posted 9 years ago

Dear Vicente, Thank you for your review. One of our Customer Support Department has been attempting to contact you in regards to your query. Please give us a call back on 0844 251 1780 so we can discuss the matter further. We can confirm your membership has been terminated as you have requested. Kind Regards The Credit Angel Team

Posted 9 years ago

“Excellent customer service. Thank you Kelly! Simona”

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Posted 9 years ago

Dear Simona, Thank you for leaving some great feedback for Kelly! We really appreciate you taking the time to let us know your thoughts. Kind regards, The Credit Angel Team

Posted 9 years ago

“Thankyou Kelly for your help resolving matters.”

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Posted 9 years ago

Dear Natasha, Thank you for taking the time to leave some great feedback for Kelly! We are really pleased that you felt that Kelly met the high standards we set for our agents. Kind regards, The Credit Angel Team

Posted 9 years ago

“Worst Credit Referencing. I just saw my report and you didn't even got the basics added like loans, credit card, etc are missing and the score was 550. Its 550 because half of the stuff is missing. Noddle is a free company but serves better then this report.”

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Posted 9 years ago

Dear Rahul, Thank you for your feedback. I apologise you were not able to view you full credit report and I will ensure that we look into why this is the case as Noddle and our credit reports are provided by the same credit reference agency Call Credit Ltd. Noddle is updated approximately once per month where as our system is live meaning it is updated constantly to give our customers an accurate report every time; we also provide our members with numerous other benefits such as credit options and online saving vouchers which can been viewed on our exclusive membership area. Kind Regards The Credit Angel Team

Posted 9 years ago

“Alana M A big thank you to Kelly for her help with my account. She was very friendly & polite, sorted my problem in no time at all.”

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Posted 9 years ago

Dear Alana, Thank you for taking the time to leave some great feedback for Kelly! We are really pleased that you felt that Kelly met the high standards we set for our agents. Kind regards, The Credit Angel Team

Posted 9 years ago

“Couldn't of spoke to someone with better manners thanks for your help today Lorraine Soohie123cooper@hotmail.com”

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Posted 9 years ago

Dear Sophie, Thank you for leaving some great feedback for Lorraine! We really appreciate you taking the time to let us know your thoughts. Kind regards, The Credit Angel Team

Posted 9 years ago

“Rick was very helpful with my query & it got sorted promptly”

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Posted 9 years ago

Dear Kathleen, Thank you for taking the time to leave some great feedback for Rick! We are really pleased that you felt that Rick met the high standards we set for our agents. Kind regards, The Credit Angel Team

Posted 9 years ago

“I am very happy with Ricks help today. He answered my questions and gave me clear instructions on how to resolve my issue.”

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Posted 9 years ago

Dear Keli, Thank you for leaving your positive feedback for Rick! We appreciate you taking the time to leave a review. Kind Regards, The Credit Angel Team

Posted 9 years ago

“The operator I spoke to was very helpful & polite & took the time to explain things properly which unfortunately the person who set me up a free trial didn't take the time to.”

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Posted 9 years ago

Dear Johana, Thank you for taking the time to leave us a review- we are pleased you found our agent helpful. Please rest assured your feedback regarding our partner company will be given to them so they can work to improve in this area. Kind regards, The Credit Angel Team

Posted 9 years ago

“credit scoring rating very poor”

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Posted 9 years ago

“I never had access to my account , problems after problems . charged £19.99 twice, nightmare to cancel.”

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Posted 9 years ago

Dear Richard, I am glad I was able to speak to you yesterday evening in regards to your query and successfully provide you access membership area and credit report. I hope you are satisfied with the outcome of our conversation however if you do require any further assistance please contact our Customer Support Department on 0844 251 1780. Kind Regards Peter Good

Posted 9 years ago

“Excellent customer service on the phone from rick only issue is your systems don't update very often as I've had a credit card for 3 weeks now and your systems don't show that on my credit history. Plus no where on your website can you cancel your 14 day free trial”

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Posted 9 years ago

Dear Jordan, Thank you for your positive comments about Rick's service and your feedback about our website. Please note that a financial provider will have to update their records before it can be viewed on your Credit Report which can take up to 6 weeks. Kind Regards The Credit Angel Team

Posted 9 years ago

“Phone answered qickly very polie and efficient service, thank you Lorraine.”

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Posted 9 years ago

Dear Adrian, Thank you for leaving some great feedback for Lorraine! We really appreciate you taking the time to let us know your thoughts. Kind regards, The Credit Angel Team

Posted 9 years ago

“Hi Credit Angel, I will like to draw your attention to the fact that there is no where in on your site where one can easily cancel `after the free period. I tried getting across to someone this evening to cancel but your automated voicemail said your offices were closed. I tried your website but could not find a place to cancel. I hope you will not charge my card for not cancelling earlier today as today is the last day for me to cancel. When I speak to someone tomorrow, I will write a new feedback. Thank you”

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Posted 9 years ago

Hi Chuma, We are pleased that one of our agents has been in touch with you and resolved the issue today. We look forward to being of help again in the future. Kind regards, The Credit Angel Team

Posted 9 years ago

“Had all the information I needed”

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Posted 9 years ago

Dear Ashmara, Thank you for taking the time to leave your comments. It is great that you felt that the service gave you everything you needed. We hope you continue to enjoy your membership. Kind regards, The Credit Angel Team

Posted 9 years ago

“great service very happy”

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Posted 9 years ago

Dear Wayne, Thank you for taking the time to leave us a positive review. We are really pleased you are pleased with the service. Kind regards, The Credit Angel Team

Posted 9 years ago

“Dear Natalie,Thank you for your help,and trying to sort out the problem..”

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Posted 9 years ago

Dear Fenella, Thank you for taking the time to leave some great feedback for Natalie, we really appreciate you taking the time to do this! Kind regards, the Credit Angel Team

Posted 9 years ago

“Lorraine - Thank you very much for your help. Excellent service.”

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Posted 9 years ago

Hi Sebastian, Thank you for taking the time to leave a positive review, we really appreciate it. Kind regards, The Credit Angel Team

Posted 9 years ago

“Very convenient and secure service”

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Posted 9 years ago

Dear Aathethan, Thank you for your review. We are glad to hear you are happy with the service provided and we really appreciate your positive comments. If you require any further assistance please do not hesitate to contact our dedicated Customer Support Team on 0844 251 1780 or email us on support@creditangel.co.uk. Kind Regards The Credit Angel Team

Posted 9 years ago

“Natasha in customer support was very helpful, I'm so happy with her service, very good communicational Skills.”

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Posted 9 years ago

Dear Miriam, Thank you for taking the time to leave some great feedback for Natasha! We are really pleased that you felt that Natasha met the high standards we set for our agents. Kind regards, The Credit Angel Team

Posted 9 years ago

Credit Angel is rated 4.0 based on 817 reviews