Credit Angel Reviews

Name: Credit Angel
Rating: 3.95

4.0 Rating 817 Reviews

83 %

of reviewers recommend Credit Angel

Company Reviews

Metrics

Info

4.0

Based on 817 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0345 222 1550

Email:

support@creditangel.co.uk

Location:

Alderley Park, Congleton Road, Macclesfield
SK10 4ZE

Credit Angel 5 star review on 2nd December 2021

David

Anonymous

Anonymous // 01/01/2019

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“ben was very helpful and cancelled my subscription as it wasn't for me.”

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Posted 9 years ago

Dear Anthony, Thank you for leaving your positive feedback for Ben, we appreciate it. We are sorry that you wanted to cancel, please visit us again in the future if you require our services. Kind regards, The Credit Angel Team

Posted 9 years ago

“Lorraine was very helpful when cancelling my subscription. The service seemed very useful but just wasn't something I would have benefited from. Thanks, Ben.”

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Posted 9 years ago

Dear Ben, Thank you for taking the time to leave your comments regarding the service Lorraine provided. We really appreciate you taking the time out of your day to give us feedback on our service. Kind Regards, The Credit Angel Team

Posted 9 years ago

“Rick helped and advised me perfectly.”

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Posted 9 years ago

Dear Ciaran, Thank you for leaving your positive feedback for Rick! We appreciate you taking the time to leave a review. Kind Regards, The Credit Angel Team

Posted 9 years ago

“swift polite concise service from Rick .... Other companies could learn a great deal from this level of customer service .... Many thanks”

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Posted 9 years ago

“Absolutely rubbish. Do not use this website!!”

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Posted 9 years ago

Dear Martin, We apologise your are not happy with our website and the service we provide. Please contact our Customer Support Team on 0844 251 1780 if you would like to discuss the reasons for you dissatisfaction. Kind Regards The Credit Angel Team

Posted 9 years ago

“validation process is silly and we need to have a great memory to by pass it.”

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Posted 9 years ago

Dear Nimalendra, We apologise you felt our validation process was difficult. Due to the nature of the information held on a credit report security is of the up most importance and this is why we provide a number of security questions, pulled directly from the report, which are required to be answer correctly before access will be granted. Kind Regards The Credit Angel Team

Posted 9 years ago

“Really easy to use site, Rick was very polite and helpful. Highly recommend using site.”

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Posted 9 years ago

Dear Victoria, Thank you for taking the time to leave us a review, it's great to hear that you received good service and would recommend us! Kind regards, The Credit Angel Team

Posted 9 years ago

“Very informative Credit Report.”

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Posted 9 years ago

Dear Paul, Thank you for taking the time to let us know that the credit reporting service was useful for you- we are pleased that you have found it informative. Kind regards, The Credit Angel Team

Posted 9 years ago

“I spoke to some one called Rick, who was extremely helpful and pleasant with my query.”

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Posted 9 years ago

“Very helpful Laura”

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Posted 9 years ago

Dear Sophie, Many thanks for taking the time to leave your feedback, we appreciate it! Kind regards, The Credit Angel Team

Posted 9 years ago

“Excellent site and very easy to navigate around 5*****”

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Posted 9 years ago

Dear Andrew, Thank you for taking the time to leave your comments about the site, we are really pleased that you found it useful and easy to find what you needed. We hope you continue to enjoy Credit Angel. Kind regards, The Credit Angel Team

Posted 9 years ago

“I found this site very easy to use and understand. However, I wasn't aware that when I went on compare the market .com for a better insurance quote it would leave so many searches listed on your site. I am not happy with that., but there is nothing that can be done about it. I am not sure how long searches stay on your site?”

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Posted 9 years ago

Dear Ann, Thank you for your review. We are very happy to hear your found our service easy to use and understand. In regards to the credit searches present from Compare the Market, these will show on your report for 6 years however as all the searches have taken place at one point in time by the same company it is clear this is a caparison site and should not effect a creditors decision when considering to lend you finance in the future. Kind Regards The Credit Angel Team

Posted 9 years ago

“I spoke to Natasha Hall and she was polite, pleasant and helpful. She stayed on the line, gave me instructions and was patient while I checked my credit report on the website. Keep up the good work and thank you very much.”

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Posted 9 years ago

Dear Ali, Thank you for taking the time to leave us some great feedback for Natasha! We really appreciate it, and are glad you have accessed your credit report with our help. We hope you continue to enjoy your membership. Kind regards, The Credit Angel Team

Posted 9 years ago

“Its long to sign up when u don't send the email with the password or pin I'm still waiting for my pin”

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Posted 9 years ago

Dear Hannah, Thank you for your review. An adviser from our Customer Support Department has attempted to call you to help resolve your query; an email has also been sent containing a number of helpful tips which should help you obtain your PIN. If you require any further assistance please contact our Customer Support Department on 0844 251 1780. Kind Regards The Credit Angel Team

Posted 9 years ago

“Was put through to Lorraine straight away after calling because my details to view my credit report could not be validated. She was able to pinpoint what I needed to do immediately and waited on the line while I entered details. Her instructions were very clear and she didn't seem in a rush to get me off the line. Great service!”

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Posted 9 years ago

Dear Emma, Thank you for taking the time to leave some great feedback for Lorraine! We are really pleased that you found the service helpful. Enjoy your membership! Kind regards, The Credit Angel Team

Posted 9 years ago

“Helped me with every question that I had and was very quick with the responses to the questions that I asked. 5* from me!”

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Posted 9 years ago

Dear Samuel, Thank you for taking the time to leave us your comments, we are really pleased that you found the service helpful and quick! Kind regards, The Credit Angel Team

Posted 9 years ago

“Lorraine thank you for your help yesterday. Gwynne Rees”

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Posted 9 years ago

Dear Gwynne, Thank you for your kind comments. We are very pleased to hear you thought so highly of the service provided by Kelly. Thank you for taking the time to leave a review. Kind Regards The Credit Angel Team

Posted 9 years ago

“I found credit angel very useful indeed, and Kelly's been very helpful. Many thanks Kelly”

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Posted 9 years ago

“I want to cancel my credit report accoun with you I no longer need to check my credit rating”

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Posted 9 years ago

Dear Suellen, I can confirm your account is now cancelled. I hope you have enjoyed using your membership with Credit Angel. Kind regards, The Credit Angel Team

Posted 9 years ago

“i had a problem with my password but the person on line ,i belive this was carol but even though we did not resolve problem i still got 110% help and will try again next week when i have more time”

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Posted 9 years ago

Dear Leslie, Thank you for your kind comments. We are very pleased to hear you thought so highly of the service provided by Customer Support Team. Thank you for taking the time to leave a review. Kind Regards The Credit Angel Team

Posted 9 years ago

Credit Angel is rated 4.0 based on 817 reviews