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Credit Angel Reviews

4.0 Rating 817 Reviews
83 %
of reviewers recommend Credit Angel
4.0
Based on 817 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Telephone
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Phone:

0345 222 1550

Email:

support@creditangel.co.uk

Location:

Alderley Park, Congleton Road, Macclesfield
SK10 4ZE

Anonymous
Anonymous  // 01/01/2019
Rick was excellent with dealing with my request.
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Posted 9 years ago
Dear Len, Thanks for leaving your feedback for Rick, we are really pleased our agents live up to the high standards we set for them! Kind regards, The Credit Angel team
Posted 9 years ago
Very help full thankyou
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Posted 9 years ago
No reasoning for why my credit rating was what it was
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Posted 9 years ago
Dear Jack, If you would like to give our Customer Support Team a call on 0844 251 1780 one of our dedicated Customer Support Advisers will happily help you find the information your are looking for on our membership area. Kind Regards The Credit Angel Team
Posted 9 years ago
Easy to take in hand and an intuitive interface that makes it simple to find out the information you're looking for. That was extremely useful. The social report information especially was really clear and gave very useful insights of the way social accounts and activities can be perceived. I liked it a lot.
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Posted 9 years ago
Dear Kevin, Thank you so much for taking the time to leave us such a great review. We are really pleased that you found the site useful and easy to navigate. The Social report is a new product for Credit Angel and we are really pleased you found it useful. We hope you continue to enjoy your membership and that you would recommend Credit Angel in the future. Kind regards, The Credit Angel Team
Posted 9 years ago
very fast and very nice easy to talk to
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Posted 9 years ago
Very good service
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Posted 9 years ago
Fast and great service. Thank you
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Posted 9 years ago
I found the service and information provided to me very helpful and a very quick response to my request.
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Posted 9 years ago
Dear James, Thank you for taking the time to leave your comments, we are really pleased that you found the service helpful and quick. Kind regards, The Credit Angel Team
Posted 9 years ago
Phoned up within my 30 day free trial window, and was assured it would be cancelled and I would not be charged. Checked my account only to see I had indeed been charged, phoned up and was told it was an administration error and would be corrected. Only to not receive a refund and be told that the wrong date was put on the transfer request. What an absolute joke, and on top of all that the phone calls to correct a mistake that should not of occurred has cost me even more money. My advice, DO NOT use. there are far better credit checkers out there which actually do as they promise and cancel your free trail for you
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Posted 9 years ago
Dear Chris, We are sorry that you have not had a good experience. We note that one of our agents are helping you with your refund and the cost of the calls. We hope this can be resolved to your satisfaction. Kind regards The Credit Angel Team
Posted 9 years ago
cancel your free trial now, before they take £9.99 out of your account at the end of 30 days ,then £14.99 a month after that. also cancel with your bank ,my bank are well aware of this companies practice, and others using smoke screen tactics beware a clever con
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Posted 9 years ago
Don't touch these scammers...they take 14.99 a month from your bank account every month without informing you...my bank has told me that they have had a lot of complaints from customers after money has been with withdrawn from their account by CREDIT ANGEL.. Cancel your free trial immediately otherwise it will cost you dearly.Not a helpful company when complained to ...never reply to emails or phone calls.....go to the ombudsman and trading standards..
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Posted 9 years ago
Credit angel are very good.
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Posted 9 years ago
Dear Malcolm, Thank you for taking the time to leave your kind comments, we are pleased you found us helpful! Kind regards, The Credit Angel Team
Posted 9 years ago
i found rick to be very helpful and helped resolve my problem quickly and efficently
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Posted 9 years ago
Dear Edward, Many thanks for leaving your comments, we are glad met the high standards we set for our team! Kind regards, The Credit Angel Team
Posted 9 years ago
Very pleased with the service I received today from Ben...straight forward and clear. Thank you
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Posted 9 years ago
One of the best you have working for you. A very big thank you to rick. From C.O. COLIN J GATTING EOE
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Posted 9 years ago
Dear Colin, Thank you for taking the time to leave your comments about Rick. We are really pleased he met the high standards we set! Kind regards, The Credit Angel Team
Posted 9 years ago
Credit angel was quick to gather my information and are really helpful on the phone too
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Posted 9 years ago
Dear Joan, Thank you for taking the time to leave your comments, we are really pleased our team met the high standards we set. Kind regards, The Credit Angel Team
Posted 9 years ago
Very good customer service.
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Posted 9 years ago
I want to cancel but I don't know how
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Posted 9 years ago
Dear Hayley You can call us on 0844 251 1780 or email us at support@creditangel.co.uk, and we will be happy to help. Kind regards, The Credit Angel Team
Posted 9 years ago
Good customer service very helpfully and respectful to my situation lol
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Posted 9 years ago
Kelly was patient and helpful would speak with her again thank you
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Posted 9 years ago
Credit Angel is rated 4.0 based on 817 reviews