Craft Gin Club Reviews

Name: Craft Gin Club
Address: 1 Stephen Street, London, City of London
Rating: 4.79

4.8 Rating 6,413 Reviews

96 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,413 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

1 Stephen Street,
London
City of London
W1T 1AL

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Craft Gin Club 5 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Makes me so happy when the postie hands me my Craft Gin Club box. The gins are exceptional and never disappoint - the extras just add a wonderful fun, personal touch. Also customer service reply almost immediately to any queries and are a lovely bunch. Fantastic product and company which I’ve been recommending to my friends. Catherine McGuinness (London)”

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Posted 3 years ago

Thank you for your lovely review Catherine, we're so glad we could impress on every level!

Posted 3 years ago

“I love the excitement of opening my gin box and the contents have not disappointed. I enjoy the chats on-line and the informative magazine. All positive from me, keep up the good work.”

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Posted 3 years ago

Thank you for your lovely review Clare! We hope to continue to impress!

Posted 3 years ago

“Excited every month to receive my box - a real treat . So far every gin has been delicious and of the highest quality”

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Posted 3 years ago

We couldn't agree more Andrea! Thank you for your lovely review.

Posted 3 years ago

“I've never had any cause to complain I.e.....returns refunds etc, delicious gins delivered on time”

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Posted 3 years ago

Thank you for your lovely review Karen, we hope you never do!

Posted 3 years ago

“Great gins you wouldn’t normally buy and fantastic value”

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Posted 3 years ago

We hope you've managed to find a new favourite, thank you for your review!

Posted 3 years ago

“Always packed full of treats and great gin love receiving my boxes”

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Posted 3 years ago

We try to provide our members with the best! Thank you for your review.

Posted 3 years ago

“Great way to learn about and enjoy new gins. Learned a lot and had a lot of fun along the way. Love the fsct it's not just the drinks in the kit, snacks and garnishes finish it off really nicely.”

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Posted 3 years ago

Thank you for your great review Matt! We're glad you loved the extras just as much as the gin itself!

Posted 3 years ago

“The gins they send are amazing and the detail in the book with the side goodies just shows the quality they go to.”

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Posted 3 years ago

Thank you for your lovely review Michael! A lot of work goes into our magazine so it's great to hear it's being appreciated.

Posted 3 years ago

“Love the variety of the gins and mixers. All are very different but are all delicious. The magazine is so helpful to make the cocktails - which are my favourite.”

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Posted 3 years ago

We hope you've managed to find a new favourite Cate! Thank you for your lovely review.

Posted 3 years ago

“Not bad but getting staid”

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Posted 3 years ago

“I've been with craft gin club for 3 months now, I love receiving my monthly gift box as its thats little bit of mummy me only gift, (ofcourse I share with the hubby) I have enjoyed all the new flavours and treats I get, I was never that big on trying new gins I would stick to pink gin and flavoured sweet gin. I definitely think you get great value for your money for new and exciting flavours, you are informed of lots of great ideas and when your gin is on its way, if ever there was an issue the customer services are very helpful. I am so happy I joined, I planned to be bimonthly and then always end up changing back to monthly.”

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Posted 3 years ago

Thank you for your lovely review Kayleigh! We're so glad you've been loving your boxes so much and hope you continue to do so!

Posted 3 years ago

“It’s fun waiting in anticipation for the next box to arrive and trying not just the gin from all over the world but the new snacks, (often with money off coupons) mixers and cocktail ideas !”

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Posted 3 years ago

Thank you for your great review Pauline! We couldn't agree more!

Posted 3 years ago

“I always get so excited when it turns up, it’s like a little present for me!!!!”

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Posted 3 years ago

We all love a present! Thank you for your review!

Posted 3 years ago

“Love craft gin club, so exciting when the box gets delivered. Always a great mix of extras and an interesting gin. Highly recommended.”

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Posted 3 years ago

Thank you for your lovely review Rachael, we're so glad you've been loving your boxes!

Posted 3 years ago

“Love the gin club, amazing gins and all the extras … it’s like Christmas when the box arrives”

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Posted 3 years ago

Thank you for your lovely review Caroline! If only every Christmas was that tasty!

Posted 3 years ago

“It feels like Christmas every time I get my delivery.”

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Posted 3 years ago

We couldn't agree more! Thank you for your lovely review.

Posted 3 years ago

“Love getting the box to see what treats are inside!! So far all the bins have been great.”

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Posted 3 years ago

We're glad you've enjoyed it all so far! Thank you for your lovely review.

Posted 3 years ago

“I get excited every month to see what exciting new products and gins I get to try”

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Posted 3 years ago

It is always exciting here too! Thank you for your review.

Posted 3 years ago

“Great value and selection of snack ,look forward to my monthly box”

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Posted 3 years ago

Thank you for your lovely review Andrew, the snacks are a wonderful addition!

Posted 3 years ago

“I’ve been receiving monthly boxes since the beginning of the year and I’m yet to be disappointed. Each box has been amazing with mixers and snacks to compliment each gin.”

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Posted 3 years ago

We hope we can continue to live up to expectations Stephanie, thank you for your great review!

Posted 3 years ago

Craft Gin Club is rated 4.8 based on 6,413 reviews