Craft Gin Club Reviews

Name: Craft Gin Club
Address: 1 Stephen Street, London, City of London
Rating: 4.78

4.8 Rating 6,453 Reviews

95 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,453 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

1 Stephen Street,
London
City of London
W1T 1AL

Write Your review

Tell us how Craft Gin Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Craft Gin Club 5 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first box and I love every bit of it, my gf enjoyed the peach ice tea and she's dying for me to get her another bottle. The gin is really nice (for an American gin). I hope the next one is just as good if not more. Thank you gin club!!!!”

Helpful Report

Posted 3 years ago

We hope you love the next gin just as much Cooper, we certainly do! Thank you for your great review.

Posted 3 years ago

“Lovely subscription service. Box well packaged, variety of items and quality of products.”

Helpful Report

Posted 3 years ago

Thank you for your great review Anna!

Posted 3 years ago

“A great first box”

Helpful Report

Posted 3 years ago

Thank you for your fab review!

Posted 3 years ago

“Very happy with the contents of my first box”

Helpful Report

Posted 3 years ago

Thank you for your lovely review!

Posted 3 years ago

“Lovely selection of gin and snacks. Loved the cocktails too.”

Helpful Report

Posted 3 years ago

Thank you for your great review!

Posted 3 years ago

“Received our first box last week and the gin was something else. Not one you’d find on the shelf in your local supermarket and was one of the best I’ve ever had!”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, we hope we can help you find a new favourite!

Posted 3 years ago

“Lovely mix of products. Very unusual gin”

Helpful Report

Posted 3 years ago

Thank you for your great review Lynda!

Posted 3 years ago

“Great gin choices! Gin that you won’t find on shop shelves. A must try!”

Helpful Report

Posted 3 years ago

We always hope to introduce our members to something new and exciting! Thank you for your fab review.

Posted 3 years ago

“I love trying the different gins and making new cocktails. Some really tasty snacks as well. I haven’t been disappointed yet”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Carrie, we hope we continue to live up to expectations!

Posted 3 years ago

“Great value for money”

Helpful Report

Posted 3 years ago

Thank you for your great review!

Posted 3 years ago

“Customer service is fantastic! Communication every step of the process keeping me well informed about when the money has been taken from my account, when my box has been prepared, dispatched, delivery date and have I been satisfied with it all. I would spend far more than £40 on a night out so for me the price is right and I love all the extras that come with the gin. The magazine is great too and full of good reads. I love the cocktail recipes to try. The flexibility to change the duration of subscription is a bonus too but I look forward to a new gin I haven't tried before every month so won't be changing any time soon.”

Helpful Report

Posted 3 years ago

Thank you for your really lovely review, we're so glad you love every aspect of the box!

Posted 3 years ago

“I love waiting to see what treats I'm going to get, so far I haven't been disappointed. I've always been a gin drinker, that's never changed. I love going on foreign holidays to visit local gin factories while away and I look forward to being able to travel again but the club delivers amazing finds to the door - Thank you!!”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, we're so glad you've loved each and every gin we've chosen!

Posted 3 years ago

“It's been one of those things that I've meant to do but keep putting off, but now been a member for 4mths so glad I've done it. Lets start from the beginning, membership so easy to do, E-mails giving information for when it's packed and ready to be picked up, E-mail says it's gone and in the hands of the post office and then the post office with tracking and delivery times, just cannot fault the service or communications. Price, well £40.00 each month, used and still spend more on Gin every month but the membership £40.00 gives me a different Gin I've never had before so although I have been a Gin drinker for many years now having a different Gin every month has broaden my tastes and choices. I now look for the Gins I've had in the public houses I frequent and even ask my local landlord if he can get this Gin or that Gin to which he usually says no. Great price, great service and I must praise the choices that are made by the Gin club. Thanks”

Helpful Report

Posted 3 years ago

Thank you for your great review John! We put a lot of thought into each and every gin we send out so it's lovely to hear how much you're enjoying them!

Posted 3 years ago

“Perfect for the gin lover who wants to expand their choice of gin, but doesn't know what to buy. The tonics and snacks have all been good and are paired well with the gin & I love the cocktails in the magazine to try at a later date!”

Helpful Report

Posted 3 years ago

It's certainly easier to be told what's good! Thank you for your lovely review Sarah.

Posted 3 years ago

“Always an exciting delivery full of fabulous treats.”

Helpful Report

Posted 3 years ago

We think so too! Thank you for your great review Elaine.

Posted 3 years ago

“I really enjoy the opportunity to try different gins. And make more of the mixers that come with them. It has encouraged me to to be more adventurous! It's a real treat when the box arrives on the door step. And I've encourages a friend to become a Gin Buddy and we share ideas!”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, it's so nice to hear you're enjoying your gin experience with a friend!

Posted 3 years ago

Helpful Report

Posted 3 years ago

Thank you for your great review, it's so nice to hear you're sharing your gin experience with a friend!

Posted 3 years ago

“Highly recommend Craft Gin club and so many of our friends are now treating themselves too We make it a real family event to open the box when everyone is together We love the excitement of seeing what is in the box and we are never disappointed!!”

Helpful Report

Posted 3 years ago

It's the best part being part of a shared club experience! Thank you for your fab review.

Posted 3 years ago

“Great to try different gin and mixers and the snacks that go alongside are amazing”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, we're so thrilled you love the box!

Posted 3 years ago

“Really lovely selection of gins so far I’ve had 3 boxes. Have recommended to friends. My hubby enjoys the snacks as well!”

Helpful Report

Posted 3 years ago

Make sure you remember to refer your friends and get those points! Thank you for your great review.

Posted 3 years ago

Craft Gin Club is rated 4.8 based on 6,453 reviews