Craft Gin Club Reviews

Name: Craft Gin Club
Address: 1 Stephen Street, London, City of London
Rating: 4.79

4.8 Rating 6,413 Reviews

96 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,413 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

1 Stephen Street,
London
City of London
W1T 1AL

Write Your review

Tell us how Craft Gin Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Craft Gin Club 5 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic box full of everything you need including nibbles and chocolate, loved the cocktails do the month.”

Helpful Report

Posted 2 years ago

Thanks for your great review!

Posted 2 years ago

“I loved the excitement of opening the box, and trying everything. Definitely made the right choice”

Helpful Report

Posted 2 years ago

It is very exciting, or at least we think so! Thanks for the review Jacalyn.

Posted 2 years ago

“Absolutely thrilled with our first box we took it on our Easter holiday to Aberdovey in Wales and it was a real hit with everyone! The Mini Egg Martinis were really delicious and a great way to end our first meal of Fish & Chips!!”

Helpful Report

Posted 2 years ago

Thanks for your wonderful review Lisa, we're so glad you could enjoy the box whilst on a lovely holiday!

Posted 2 years ago

“Loved the beautiful gin, and the snacks were great- especially the chocolate!”

Helpful Report

Posted 2 years ago

Thanks for your lovely review Jade!

Posted 2 years ago

“Loved my first box. Great communication too, so I knew exactly when it would arrive. Think I will hide the chocolate from my husband next time though! JK 😂”

Helpful Report

Posted 2 years ago

Thank you for your great review Gloria, and keep those snacks to yourself!

Posted 2 years ago

“Was more in the box than I expected...never seen this particular bottle before.”

Helpful Report

Posted 2 years ago

Thank you for your lovely review Izzi, we really jam pack our lovely boxes!

Posted 2 years ago

“I loved my first box it was a present for my mum and she loved it also fantastic”

Helpful Report

Posted 2 years ago

Thanks for your fab review!

Posted 2 years ago

“Totally impressed by the box 📦 👏”

Helpful Report

Posted 2 years ago

Thanks for your great review!

Posted 2 years ago

“Great for the price”

Helpful Report

Posted 2 years ago

Thanks for your lovely review!

Posted 2 years ago

“I do love the excitement of receiving craft gin boxes and I must say that after few complications Yasmine assisted me really well and it's all sorted. Very professional. Thank you.”

Helpful Report

Posted 2 years ago

Hi Helen! I can see that we've tried to reach you quite a few times via email, it would be great if you could have a look to see if these end up in your spam perhaps? We'll be looking out for your reply and are keen to get this solved for you! Kind regards Craft Gin Club

Posted 2 years ago

“I've been a member of CGC for years now and have placed several orders from their shop. The service is always brilliant and on the rare occasion there has been an issue, it has been sorted within a few hours. The gin is a great reason to join but the service is what makes me stay and keep ordering.”

Helpful Report

Posted 2 years ago

Thank you for your really lovely review Joanna! We're so glad our service has been impeccable for you as we value our members greatly!

Posted 2 years ago

“Amazing service and the Gin Is fantastic!!”

Helpful Report

Posted 2 years ago

Great to hear, thanks Ben!

Posted 2 years ago

“I just loved everything about the box”

Helpful Report

Posted 2 years ago

Thank you so much for your wonderful review!

Posted 2 years ago

“Loved all the little treats. Haven't even tried the gin yet !”

Helpful Report

Posted 2 years ago

The little treats can be just as exciting! Thanks for your fab review.

Posted 2 years ago

“Excellent value well presented”

Helpful Report

Posted 2 years ago

Thanks for your fab review Debi!

Posted 2 years ago

“I'm a mum of 2 little people and it's lovely to have a monthly treat all for me.”

Helpful Report

Posted 2 years ago

Thanks for your kind review, we think it's important to treat yourself!

Posted 2 years ago

“amazing !! I loved my February box and it came on my birthday :) the cocktail was amazing and I will definitely be making again.”

Helpful Report

Posted 2 years ago

What a wonderful birthday treat! Thanks for your great review.

Posted 2 years ago

“The gin, selection of mixers and treats was very good and delightful to try! Good delivery via postal service and a room may need to be built to store the gin club selections.”

Helpful Report

Posted 2 years ago

Thanks for your fab review Sheila! We're so glad you're loving being a member.

Posted 2 years ago

“Every delivery is a pleasant surprise as you never no what expect. Never once had a gin which we did not enjoy. Great club and wishing you every success for the future”

Helpful Report

Posted 2 years ago

Thanks for your fab review, we're so glad you've loved all the gins!

Posted 2 years ago

“What a lovely treat for myself - loved all the goodies that came with the gin. Looking forward to my next delivery.”

Helpful Report

Posted 2 years ago

It's always good to treat yourself right?! Thanks for your fab review!

Posted 2 years ago

Craft Gin Club is rated 4.8 based on 6,413 reviews