Craft Gin Club Reviews

Name: Craft Gin Club
Address: 1 Stephen Street, London, City of London
Rating: 4.78

4.8 Rating 6,453 Reviews

95 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,453 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

1 Stephen Street,
London
City of London
W1T 1AL

Write Your review

Tell us how Craft Gin Club made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Craft Gin Club 5 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love gin club. Exciting waiting for the surprise delivery every month”

Helpful Report

Posted 3 years ago

Thank you for your lovely review!

Posted 3 years ago

“Good value & I love trying new gins - it gives me ideas for exploring things on my own”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, we're glad we could help you explore!

Posted 3 years ago

“I look forward to this delivery so much! Very exciting finding out what's in the box. Lovely interesting goodies I normally haven't tried before.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Elizabeth, we're glad you're enjoying your deliveries so much!

Posted 3 years ago

“When you have had a really bad day and this comes in the post...fantastic !!”

Helpful Report

Posted 3 years ago

Hopefully we've managed to cheer you up! Thank you for your fab review.

Posted 3 years ago

“Great variety! We always look forward to the surprise of what is in the box.”

Helpful Report

Posted 3 years ago

It's always great to try something new! Thank you for your lovely review.

Posted 3 years ago

“Loving the excitement of waiting for my box to arrive not knowing what’s going to be in the box. Not been disappointed so far.”

Helpful Report

Posted 3 years ago

Let's hope we never disappoint! Thank you for your fab review Helen.

Posted 3 years ago

“Excellent introduction to very interesting craft gins that normally would not have had the chance to taste”

Helpful Report

Posted 3 years ago

We hope we've helped you find a new favourite gin! Thank you for your great review Terry.

Posted 3 years ago

“Love the whole package ! Great gin, mixers and snacks , have just upgraded to monthly !”

Helpful Report

Posted 3 years ago

Thank you for your great review Nicola, we sure hope it's worth it!

Posted 3 years ago

“I love all the excitement of what I get in the package each month and trying the new gins. I like reading the magazine and people’s stories about how they make it”

Helpful Report

Posted 3 years ago

It certainly is exciting! Thank you for your great review.

Posted 3 years ago

“Look forward to receiving my beautiful box of ‘gin goodies’ every time. Everything’s beautifully packaged and so attractive”

Helpful Report

Posted 3 years ago

Thank you for your really lovely review Rebecca.

Posted 3 years ago

“Makes me so happy when the postie hands me my Craft Gin Club box. The gins are exceptional and never disappoint - the extras just add a wonderful fun, personal touch. Also customer service reply almost immediately to any queries and are a lovely bunch. Fantastic product and company which I’ve been recommending to my friends. Catherine McGuinness (London)”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Catherine, we're so glad we could impress on every level!

Posted 3 years ago

“I love the excitement of opening my gin box and the contents have not disappointed. I enjoy the chats on-line and the informative magazine. All positive from me, keep up the good work.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Clare! We hope to continue to impress!

Posted 3 years ago

“Excited every month to receive my box - a real treat . So far every gin has been delicious and of the highest quality”

Helpful Report

Posted 3 years ago

We couldn't agree more Andrea! Thank you for your lovely review.

Posted 3 years ago

“I've never had any cause to complain I.e.....returns refunds etc, delicious gins delivered on time”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Karen, we hope you never do!

Posted 3 years ago

“Great gins you wouldn’t normally buy and fantastic value”

Helpful Report

Posted 3 years ago

We hope you've managed to find a new favourite, thank you for your review!

Posted 3 years ago

“Always packed full of treats and great gin love receiving my boxes”

Helpful Report

Posted 3 years ago

We try to provide our members with the best! Thank you for your review.

Posted 3 years ago

“Great way to learn about and enjoy new gins. Learned a lot and had a lot of fun along the way. Love the fsct it's not just the drinks in the kit, snacks and garnishes finish it off really nicely.”

Helpful Report

Posted 3 years ago

Thank you for your great review Matt! We're glad you loved the extras just as much as the gin itself!

Posted 3 years ago

“The gins they send are amazing and the detail in the book with the side goodies just shows the quality they go to.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Michael! A lot of work goes into our magazine so it's great to hear it's being appreciated.

Posted 3 years ago

“Love the variety of the gins and mixers. All are very different but are all delicious. The magazine is so helpful to make the cocktails - which are my favourite.”

Helpful Report

Posted 3 years ago

We hope you've managed to find a new favourite Cate! Thank you for your lovely review.

Posted 3 years ago

“Not bad but getting staid”

Helpful Report

Posted 3 years ago

Craft Gin Club is rated 4.8 based on 6,453 reviews