Craft Gin Club Reviews

Name: Craft Gin Club
Address: 1 Stephen Street, London, City of London
Rating: 4.79

4.8 Rating 6,413 Reviews

96 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,413 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

1 Stephen Street,
London
City of London
W1T 1AL

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Craft Gin Club 5 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best gift from me to me ever, can't wait for each box , haven't been disappointed yet”

Helpful Report

Posted 3 years ago

Thank you for your lovely review!

Posted 3 years ago

“Really love the variety of the gins and exploring each distillery and the goods they offer. I’ve never tried any of the gins I’ve received so far which is great. Really like the stories behind some of these distilleries and the support they give to charities, that’s how it should be I’m a great believer in passing it forward!!!”

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Posted 3 years ago

Thank you for your lovely review Lynne, we hope you've found a new favourite with us! It's also really nice to hear how much you enjoy reading the stories of our distillers and their charitable work.

Posted 3 years ago

“Really look forward to my Craft gin club box. Feels like I'm receiving an indulgent gift! Smooth process, good, clear, communication. Prompt delivery. My husband has also joined rum club and is another very happy customer 👍👌💯”

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Posted 3 years ago

Thank you for your lovely review Maxine! We hope you enjoy your next box just as much!

Posted 3 years ago

“The monthly gin is gin you wouldn't normally find in the shops and is what I refer to as Artisan Gin. The customer service is fantastic, you have a problem and they move heaven and earth to rectify it. Delivery as specified and it is always very well securely packed in thick plastic bottle holders then in a strong cardboard box. I would recommend the gin club if you like gin and very good gin at that, It is great value for money, not only a bottle of gin but mixers, snack and other bits to help you make the cocktails of the month. They are defiantly a five star organisation, superb.”

Helpful Report

Posted 3 years ago

Thank you for your really lovely review, we're so glad you love every aspect of our club and your boxes!

Posted 3 years ago

“Craft Gin Club have one of the best customer service depts out there. Any issues are dealt with quickly and no drama. Deliveries are as specified and if any damage is incurred during transit they rectify issues immediately They are without doubt a 5 star 🌟 outfit Well done and cheers”

Helpful Report

Posted 3 years ago

Thank you so much for your lovely review Helen, we take pride in our excellent customer service and are always so glad when our members feel the same!

Posted 3 years ago

“Love receiving my Gin boxes. Nice to try different Gins that are not readily available in the supermarket. Love the little extras that come with it too!”

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Posted 3 years ago

Thank you for your lovely review Becky! We hope you've found some new favourites!

Posted 3 years ago

“A delightful treat every single month! I don't actually drink a lot but a fancy G&T a couple of times a week really hits the spot. The Gin box is delivered full of lovely extras which really make a difference.”

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Posted 3 years ago

Thank you for your kind review Sam, we're glad we can provide just the right G&T for when you fancy a little pick me up!

Posted 3 years ago

“Great Gin, lovely accessories and surprises in box, great quality and service all round....happy days!”

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Posted 3 years ago

Thank you for your lovely review, we're glad you're enjoying all the contents and not just the gin!

Posted 3 years ago

“I love receiving my gin box”

Helpful Report

Posted 3 years ago

Thank you for your lovely review!

Posted 3 years ago

“Always looking forward to my next box. Love the cocktail recipes and the magazine. Thank you craft gin club”

Helpful Report

Posted 3 years ago

Thank you for your lovely review, we love creating the cocktails for our members!

Posted 3 years ago

“Its so exciting getting a treat every 3 months. It’s like a little surprise because you don’t know what you are going to get (that’s if you can avoid the temptation of looking on social media to find out before it arrives haha). The bottles are beautiful. I’m currently upcycling a gin cabinet and the fancy bottles are going to look fab inside.”

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Posted 3 years ago

Thank you for your lovely review Hannah! It is hard to resist temptation we know, but the surprise is always exciting!

Posted 3 years ago

“Fast and efficient delivery, great member's discounts and amazing gins. What more could you ask for.”

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Posted 3 years ago

Thank you for your lovely review Amy! We love our members and only want them to have the best!

Posted 3 years ago

“It’s the highlight of my month. My husband and I use it as a mini date night to sit and actually take time to appreciate gin. 100% recommend.”

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Posted 3 years ago

Thank you for your review Bee! A gin-filled date night sounds lovely, lets hope the next one is just as good!

Posted 3 years ago

“Absolutely love this subscription! I’ve only been a member for 1 month and have recommended to family, friends and colleagues, basically anyone who will listen! The selection of gin, mixers and snacks that I received were spot on and I can’t wait for my next box! My 11 year old daughter unboxed with me and said it was better than unboxing her LOL dolls which is the most praise craft gin could receive. Brilliant product and concept, so original and so much better than similar subscriptions on the market. Made me fall in love with gin to be honest...They have smashed this market x”

Helpful Report

Posted 3 years ago

Wow! Thank you for your lovely and detailed review Hayley. Make sure you're referring your ginpals using our loyalty scheme to get points! We hope you enjoy the next box just as much!

Posted 3 years ago

“We look forward to our box each month. Its delivered and packed with care and arrives when the email says it will be delivered”

Helpful Report

Posted 3 years ago

Thank you for your review Tracy, we put a lot of care into each and every box so this is really lovely to hear!

Posted 3 years ago

“Great idea - what is not love”

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Posted 3 years ago

Exactly, impossible not to love! Thank you for your review.

Posted 3 years ago

“I love receiving the box each month and trying different drinks and snacks”

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Posted 3 years ago

Trying new gins is one of the best parts! Thank you for your review.

Posted 3 years ago

“Excellent gin, really great value!”

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Posted 3 years ago

Thank you for your lovely review!

Posted 3 years ago

“I love being part of the gin club. I like receiving the element of surprise each month , giving me the opportunity to try new things . It's great they give you allergy advice each month and you can skip a month if it doesn't suit you. The customer service is great and they deal with any queries quickly. I highly reccomend this gin club !”

Helpful Report

Posted 3 years ago

Thank you for your lovely review Tina! We hope you've managed to find a new favourite! We take great pride in our customer service and it's always so lovely to hear.

Posted 3 years ago

“I love trying the new gins, especially when it is not something I would usually buy. I have loved every box so far!”

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Posted 3 years ago

Thank you for your lovely review, and we hope the next box is just as enjoyable for you!

Posted 3 years ago

Craft Gin Club is rated 4.8 based on 6,413 reviews