Craft Gin Club Reviews

4.8 Rating 6,413 Reviews

96 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,413 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

1 Stephen Street,
London
City of London
W1T 1AL

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Craft Gin Club 5 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In the two and a gald years of being in craft gin club... only ever didn't like one gin.... absolutely great value and love that you don't get off the shelf Gins... only unique Gins.”

Helpful Report

Posted 7 months ago

“I love receiving my monthly box & discovering what the months theme is. Always new things to try & find it’s very good value.”

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Posted 7 months ago

“Not the best to be honest, I tried their taster box which was excellent. I think paused my first box as I wanted to look at he website more and see what sort of thing they offered on a monthly basis. However the money still came out my account, I emailed and they told me that they couldn’t do anything about it until the box was delivered and I’d then have to pay to send it back. It arrived eventually, I thought I’d try it seeing as I’ve paid for it. I have to say I was disappointed nearly £50 on a bottle of gin, two tonics and two fizzy drinks which were disgusting, so they went down the sink. The only decent thing in the box was the measly two snacks, the vegan chocolate was not appealing at all. Safe to say I’ve completely cancelled the box and won’t be joining up again. I think it’s a complete rip off and you can buy better gin in Aldi.”

Helpful Report

Posted 7 months ago

Hello, We're sorry to hear that you missed the deadline to skip a box. Discovering new gin brands and flavours is a really important element of the club for our members and we always strive to source spirits that will broaden your gin horizons, these are acompanied with tonics, mixers and snacks that we curate to create the perfect box. We're sorry to hear if this months box didn't suit your personal taste. As always we greatly appreciate your feedback. Kind Regards, Yasmine Customer Service Team Leader

Posted 7 months ago

“Very good value. Love the surprise with each box as you never know what you are getting. With the box I try gins mixes and snacks I have never heard of which is lovely”

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Posted 7 months ago

“I love getting the box it's like Christmas”

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Posted 7 months ago

“Loving the rum, but as I get both the gin and rum boxes the snacks are pretty much the same. It would be nice if they were more different.”

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Posted 7 months ago

“I like the variety of gin and mixers, generally the cocktails are not my taste, too sweet - I’m a martini/ negroni gal so the syrup often goes down the sink. The price is going up and because of this is consider skipping and definitely would not boost. It’s disappointing that I can’t use my reward points without having to spend £80-100, other reward schemes give vouchers you can actually use against purchases you want rather than having to spend a minimum. That said I do like the club.”

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Posted 7 months ago

“Absolutely love the excitement of revealing the new box each month and to be able to try so many new gins that I otherwise wouldn't come across, and the snacks that come with it just top off the joy at the beginning of each month”

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Posted 7 months ago

“Decided to leave because you stopped using Royal Mail,that was the last straw. I found the boxes repetitive in terms of snacks etc, rarely would I choose to purchase any of them and the gins have been disappointing of late. I did like the club but changing the points scheme, the constant emails and promotions of other drinks club has put me off. I'd accumulated over 10000 points but they were practically worthless. The value doesn't seem there and the ethos gone. Too corporate and greedy is how the club feels now.”

Helpful Report

Posted 7 months ago

“The variety of gins is great. Some of the mixers and snacks aren’t as varied as they have been in the past. Getting rewards is good, but you have to spend quite a bit if you want to use them. The variety of ways in which you can use your rewards has reduced over the years.”

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Posted 7 months ago

“I love the Rum boxes as much as I love the Gin boxes, the only thing I would love is for the magazines for the Rum to be as big and as glossy as the Gin. I know they'll get there eventually there eventually.”

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Posted 7 months ago

“Great value for money and excellent customer service”

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Posted 7 months ago

“the troumle is \i dpn,t know how to spend the points I have built up! 111uble i s I don/t know hlo==pw ro spnd the bonus points I have built up475”

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Posted 7 months ago

“I find some of the ‘extras’ in the box, are not appealing to me. I don’t like the syrups, finding them too sweet & mindful of extra calories.”

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Posted 7 months ago

“i enjoyed the whole box, the peppers were a surprise which i have given to my friend”

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Posted 7 months ago

“Wonderful to have whole package of gin & accompaniments. Don't always like everything but you can't please all.”

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Posted 7 months ago

“Lovely excellent taste”

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Posted 7 months ago

“I love my Craft gin boxes, they are such a treat each month”

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Posted 7 months ago

“I have enjoyed some fine and exciting gins from CGC. Unfortunately I have now cancelled my membership as it’s too expensive for me to continue given my pensioner status. Thank you.”

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Posted 7 months ago

“I became a member after receiving a gift of a year's supply by my son. I enjoyed it so much that I continued membership in my own right a couple of years ago. I look forward to the monthly box with great anticipation not least to sample the range of 'extras' included. I'm not particularly interested in the cocktail mixers so I pass these on. Personally I would prefer to have another tonic water instead. The monthly magazine is of a high standard and a fascinating extra. I wish the CGC all the best.”

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Posted 7 months ago

Craft Gin Club is rated 4.8 based on 6,413 reviews