Craft Gin Club Reviews

Name: Craft Gin Club
Address: 1 Stephen Street, London, City of London
Rating: 4.78

4.8 Rating 6,445 Reviews

95 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,445 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

1 Stephen Street,
London
City of London
W1T 1AL

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Craft Gin Club 5 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very enjoyable club to be a member of. Gins from different distilleries around the world, that you may not have chance to taste otherwise. All the gins, mixers and snacks, come at a very reasonable price. Snacks from companies that you haven't seen or tried before , but always very tasty”

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Posted 1 year ago

“Always top Quality and I just love all the different snacks”

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Posted 1 year ago

“I LOVE Craft Gin Club! Your Summer rum box was incredible too... I need to get a few bottles when you start selling it on your site!”

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Posted 1 year ago

“Very impressed with this rum”

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Posted 1 year ago

“Loved the rum box..ad love rum too!!”

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Posted 1 year ago

“We regularly have the Gin box and were excited to try the Rum box. we were absolutely delighted with the products included in this box and would love for there to be a more frequent rum box available.”

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Posted 1 year ago

“excellent rum box high lighting a quality rum”

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Posted 1 year ago

“Very impressed with the Rum Box, I subscribe to the gin box for my wife and would love my wife to be able to subscribe to the Rum Box for me. LOL”

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Posted 1 year ago

“great nibbles and tasty rum and cocktail ideas”

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Posted 1 year ago

“I really liked the rum box a lot. I'd be keen to have more...”

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Posted 1 year ago

“Excellent value for money”

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Posted 1 year ago

“I used to love the gin club but now I feel the price has become prohibitive to me continuing to purchase.”

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Posted 1 year ago

“The Rum box was ace. The rum was amazing. Will be buying again.”

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Posted 1 year ago

“Trying to cancel and states I have no account and the quality is just free items from the other companys to push there products Avoid not good value for money”

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Posted 1 year ago

Hi Claire. I'm so sorry to hear this! I haven't been able to find an email from you, but if you contact us at members@craftginclub.co.uk we'll be happy to help. Kind regards Trine Head of Customer Service

Posted 1 year ago

“Not sure what being it you get for you points can some one explain this for me I’m a gold meme bet but can’t see how to spend them if at all”

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Posted 1 year ago

Hi there! If you email our lovely memberships team at members@craftginclub.co.uk, they'll be happy to help!

Posted 1 year ago

“I have been a member for 3 years now. I purchase it for my Mum each month and she is happy with the gin, the booklets and the snacks each month. She is unaware of the cost so is unsure of the value but she is happy with what she receives so Im happy with that. I only logon to the website on occasion when I top up her monthly box or I purchase other gins/mixers for a special occasion. In the past the points could be exchanged for money off your order. Now you need to spend a certain amount in order for your points to be worth anything. I would need to spend £100 to get £20 off my order and would also be deducted 2000 points. This must be a recent change as it was never the case in the past. I also receive many more marketing emails and notice more upsells. I logged in to the site today and noticed there are now 25 domains making a connection to my browser just visiting the website! It seems like they are now just concerned with making more money instead of in the past when it seemed like more of a passion for gin lovers. I will be testing a few alternatives now to see if I get more value for my money as there are tons of alternatives nowadays and it seems they no longer offer anything unique, they are just like all the other big brands trying to take a little bit more of your money and sharing your data with every Tom, Dick n Harry on the internet.”

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Posted 1 year ago

“Awful company the gin was mediocre the snacks where rubbish and stale and they charged me despite cancelling my box! Avoid!”

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Posted 1 year ago

I'm so sorry to hear you missed the deadline for cancelling the July box! Not to worry - you have 30 days to return the box if you'd prefer to skip it this month. Kind regards Trine Head of Customer Service

Posted 1 year ago

“Very disappointed in May box thought you would have pulled out all the stops for the coronation weekend gin very average and really nothing relating to the extra special weekend”

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Posted 1 year ago

“Good value, lots of nibble and fast delivery. It would be good to know what the next flavoure will be for the next delivery?”

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Posted 1 year ago

“Gin was lovely. I really liked the nibbles in this box. The kiwi liqueur was very sweet and I wouldn't purchase this.”

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Posted 1 year ago

Craft Gin Club is rated 4.8 based on 6,445 reviews