Craft Gin Club Reviews

Name: Craft Gin Club
Address: 1 Stephen Street, London, City of London
Rating: 4.79

4.8 Rating 6,413 Reviews

96 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,413 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

1 Stephen Street,
London
City of London
W1T 1AL

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Craft Gin Club 5 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is fantastic! Communication every step of the process keeping me well informed about when the money has been taken from my account, when my box has been prepared, dispatched, delivery date and have I been satisfied with it all. I would spend far more than £40 on a night out so for me the price is right and I love all the extras that come with the gin. The magazine is great too and full of good reads. I love the cocktail recipes to try. The flexibility to change the duration of subscription is a bonus too but I look forward to a new gin I haven't tried before every month so won't be changing any time soon.”

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Posted 3 years ago

Thank you for your really lovely review, we're so glad you love every aspect of the box!

Posted 3 years ago

“I love waiting to see what treats I'm going to get, so far I haven't been disappointed. I've always been a gin drinker, that's never changed. I love going on foreign holidays to visit local gin factories while away and I look forward to being able to travel again but the club delivers amazing finds to the door - Thank you!!”

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Posted 3 years ago

Thank you for your lovely review, we're so glad you've loved each and every gin we've chosen!

Posted 3 years ago

“It's been one of those things that I've meant to do but keep putting off, but now been a member for 4mths so glad I've done it. Lets start from the beginning, membership so easy to do, E-mails giving information for when it's packed and ready to be picked up, E-mail says it's gone and in the hands of the post office and then the post office with tracking and delivery times, just cannot fault the service or communications. Price, well £40.00 each month, used and still spend more on Gin every month but the membership £40.00 gives me a different Gin I've never had before so although I have been a Gin drinker for many years now having a different Gin every month has broaden my tastes and choices. I now look for the Gins I've had in the public houses I frequent and even ask my local landlord if he can get this Gin or that Gin to which he usually says no. Great price, great service and I must praise the choices that are made by the Gin club. Thanks”

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Posted 3 years ago

Thank you for your great review John! We put a lot of thought into each and every gin we send out so it's lovely to hear how much you're enjoying them!

Posted 3 years ago

“Perfect for the gin lover who wants to expand their choice of gin, but doesn't know what to buy. The tonics and snacks have all been good and are paired well with the gin & I love the cocktails in the magazine to try at a later date!”

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Posted 3 years ago

It's certainly easier to be told what's good! Thank you for your lovely review Sarah.

Posted 3 years ago

“Always an exciting delivery full of fabulous treats.”

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Posted 3 years ago

We think so too! Thank you for your great review Elaine.

Posted 3 years ago

“I really enjoy the opportunity to try different gins. And make more of the mixers that come with them. It has encouraged me to to be more adventurous! It's a real treat when the box arrives on the door step. And I've encourages a friend to become a Gin Buddy and we share ideas!”

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Posted 3 years ago

Thank you for your lovely review, it's so nice to hear you're enjoying your gin experience with a friend!

Posted 3 years ago

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Posted 3 years ago

Thank you for your great review, it's so nice to hear you're sharing your gin experience with a friend!

Posted 3 years ago

“Highly recommend Craft Gin club and so many of our friends are now treating themselves too We make it a real family event to open the box when everyone is together We love the excitement of seeing what is in the box and we are never disappointed!!”

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Posted 3 years ago

It's the best part being part of a shared club experience! Thank you for your fab review.

Posted 3 years ago

“Great to try different gin and mixers and the snacks that go alongside are amazing”

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Posted 3 years ago

Thank you for your lovely review, we're so thrilled you love the box!

Posted 3 years ago

“Really lovely selection of gins so far I’ve had 3 boxes. Have recommended to friends. My hubby enjoys the snacks as well!”

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Posted 3 years ago

Make sure you remember to refer your friends and get those points! Thank you for your great review.

Posted 3 years ago

“Love gin club. Exciting waiting for the surprise delivery every month”

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Posted 3 years ago

Thank you for your lovely review!

Posted 3 years ago

“Good value & I love trying new gins - it gives me ideas for exploring things on my own”

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Posted 3 years ago

Thank you for your lovely review, we're glad we could help you explore!

Posted 3 years ago

“I look forward to this delivery so much! Very exciting finding out what's in the box. Lovely interesting goodies I normally haven't tried before.”

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Posted 3 years ago

Thank you for your lovely review Elizabeth, we're glad you're enjoying your deliveries so much!

Posted 3 years ago

“When you have had a really bad day and this comes in the post...fantastic !!”

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Posted 3 years ago

Hopefully we've managed to cheer you up! Thank you for your fab review.

Posted 3 years ago

“Great variety! We always look forward to the surprise of what is in the box.”

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Posted 3 years ago

It's always great to try something new! Thank you for your lovely review.

Posted 3 years ago

“Loving the excitement of waiting for my box to arrive not knowing what’s going to be in the box. Not been disappointed so far.”

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Posted 3 years ago

Let's hope we never disappoint! Thank you for your fab review Helen.

Posted 3 years ago

“Excellent introduction to very interesting craft gins that normally would not have had the chance to taste”

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Posted 3 years ago

We hope we've helped you find a new favourite gin! Thank you for your great review Terry.

Posted 3 years ago

“Love the whole package ! Great gin, mixers and snacks , have just upgraded to monthly !”

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Posted 3 years ago

Thank you for your great review Nicola, we sure hope it's worth it!

Posted 3 years ago

“I love all the excitement of what I get in the package each month and trying the new gins. I like reading the magazine and people’s stories about how they make it”

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Posted 3 years ago

It certainly is exciting! Thank you for your great review.

Posted 3 years ago

“Look forward to receiving my beautiful box of ‘gin goodies’ every time. Everything’s beautifully packaged and so attractive”

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Posted 3 years ago

Thank you for your really lovely review Rebecca.

Posted 3 years ago

Craft Gin Club is rated 4.8 based on 6,413 reviews