Craft Gin Club Reviews

Name: Craft Gin Club
Address: 1 Stephen Street, London, City of London
Rating: 4.79

4.8 Rating 6,415 Reviews

96 %

of reviewers recommend Craft Gin Club

Company Reviews

Metrics

Info

4.8

Based on 6,415 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult

About Craft Gin Club:

We're the UK's #1 club for gin lovers.
Every month, we select one of the world's finest small-batch gins, including rare and exclusive bottlings not available elsewhere, and send it to our members along with a range of complementary gourmet treats and a copy of our club magazine.

Visit Website

Email:

members@craftginclub.co.uk

Location:

1 Stephen Street,
London
City of London
W1T 1AL

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Craft Gin Club 5 star review on 19th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the gin packs make beautiful gifts as well!”

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Posted 3 years ago

“Terrible customer service, skating very thin to violating consumer rights, no phone number, no real address, a shady business all round.”

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Posted 3 years ago

Thank you for your review Tom, and for your honest feedback. I've looked into this for you and can see that your issue was handled immediately by a member of our team and within a few hours of you emailing in. If you feel this is insufficient, I can only apologise, and hope we offer a smoother service in the future in order to turn your one star expectations of us into five star!

Posted 3 years ago

“This is amazing and well worth the money”

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Posted 3 years ago

“The gift that keeps giving. Scrumptious gins, great mixers & interesting magazines - what more could you want 😉👍”

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Posted 3 years ago

“Great value, small batch gins delivered to your door. What's not to love. We have even set up our own little lockdown gin club, where we open the boxes and make the cocktails together live.”

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Posted 3 years ago

“I love Craft Gin Club, it is even more than the wonderful products. Fantastic ideas and offers and it just makes your heart happy for a manageable amount x”

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Posted 3 years ago

“Loved the gin crisps chocolate not too sure about the mixers”

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Posted 3 years ago

“Delivery was smooth,packaging very good,price is really good value”

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Posted 3 years ago

“Hands down the nicest gin I have ever tasted, so fresh and vibrant and simply delicious. First box and I’m hooked.”

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Posted 3 years ago

“This has been one of the nicest gifts I've been lucky enough to be given. Each pack is high quality, generous and exciting! The magazine with all the cocktail recipes is fabulous and I never knew there were so many things you could do with gin! Recipes for gin cakes, etc. Apart from the litre bottle of craft gin I love the mini bottles of flavoured gins, the unusual mixers and dried fruits included in the pack to add to your drinks. I bought a subscription for my partner to continue when mine runs out (but it's for me really!!!) and a couple of queries I had regarding that were answered immediately, helpfully and in a very friendly manner by Grace. For anyone looking for a great gift for a gin lover, this is perfect!”

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Posted 3 years ago

“I have loved gin now for around 4 years but I love trying new tastes and flavours mixed together. Craft gin club allows you to sample different tastes and gins and then if you like a particular one you can purchase for less which is always good for saving the pennies”

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Posted 3 years ago

“It was bought for my wife as a retirement and birthday present. She was over the moon with the presentation.”

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Posted 3 years ago

“Very excited to receive my first gin shipment and it did not disappoint. The gin was excellent and the serving suggestions really inspirational. I like that you also support other small producers by providing some of their products as the treats/mixers. Already looking forward to the next one 😊🎁”

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Posted 3 years ago

“First class service Top quality gin! Highly Recommended”

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Posted 3 years ago

“What a great gift. Quick delivery and very well packaged. Good range of mixer options and snacks. Once I had tried the recommended drink mixes I experimented with different tonics and flavours. Now considering upgrading to the full 12 month subscription! Highly recommended!”

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Posted 3 years ago

“Very happy with my first subscription .will need to buy more of the tonics as combination was lovely”

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Posted 3 years ago

“Superb February's gin with tonic. Would order again. Well packaged. Lovely presentation. Makes a lovely birthday/xmas/wedding gift.”

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Posted 3 years ago

“Easy to order, kept up to date with despatch times and delivery by Royal Mail. Excellent value for money and delivered directly to your door. Would highly recommend. Bought for a birthday present and my husband who was delighted with it. Can’t wait to taste the gin and make the cocktails.”

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Posted 3 years ago

“Loved everything from start to finish How long before getting box Where it is etc Tried the cheese and rosemary scone too”

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Posted 3 years ago

“Really happy with my first gin box and a nice treat to look forward to”

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Posted 3 years ago

Craft Gin Club is rated 4.8 based on 6,415 reviews